Hidden Willows

I lived here for 2.5 years and have had a good experience. Some of the things that stand out are
+ Spacious floor plan and good quality apartments
+ 24 hour maintenance: When you ask things get fixed. I have seen dishwashers get replaced.
+ Office staff is prompt, nice and easy to deal with: Even after I have moved out of the apartment their responses are quick for any follow up questions.
+ Good lease options: When my lease expired, the price for month to month compared with a 1 year lease was just 10 $ difference which was great! For most apartments I know, the difference is 100’s of dollars.
Overall, I would definitely recommend this place if you look to stay around Willow Glen/​San Jose are

I love living here. The staff amazing and goes above and beyond to make this community feel like a tight knit neighborhood. I love the newsletters, birthday balloons, and events they do to get the neighbors together.
The grounds are well maintained. It’s beautiful living here. I love that they happily hold our packages if we are not home.
You can have your furry companions live with you and everyone conveniently has a washer and dryer. I like the layout of our place with a spacious bathroom.
I enjoy living here and that’s rare to find in an apartment community. Thank you Kari for doing everything possible to make us welcome and comfortable in our apartment homes.

Well I wasn’t going to write a review, but they asked me to. I guess they didn’t think I’d be upset at all the move out charges.
Let’s start with living there. The staff is all very friendly. However, not sure how affective or responsive they are if you have an issue.
The apartments are very large and good size patio. Complex is very pet friendly which is nice. The complex is quiet /​peaceful.
The apartments are out dated, or at least mine was. Didn’t look like the pictures. Lots of rules about what you can’t do… only option for TV was Comcast, I only had one cable hookup in living room — not allowed to add more for bedrooms, no BBQ’s on patio, can’t put up anything to create privacy on your patio. I had a corner apartment and everyone that walked by, looked in… creepy.
But here is the biggest issue I had with them, the move-​out charges. First off, know your legal rights as a renter… CA tenant /​landlord laws
They charged $ 80 to clean carpet, reasonable. $ 170 to clean 2 bdrm apartment, it wasn’t unusual dirty, I’m a very clean person (outrageous). And, manager said I’d get charged that no matter what I did…“it’s in your lease”. But the biggest issue I had was the $ 277 for touch-​up paint. I had filled all nail holes and t/​u paint prior to moving. Plus, their inspection stated the walls were OK. It’s a scam… I suspect they charge people for paint and don’t even do it, they never provided a receipt. I said NO WAY, I’ll take you to court. They quickly lowered the charges, I did pay a small amount, kind of kicking myself for that. They had no legal right to keep painting cost unless they can justify. And just because the lease states it, it does not make it legal. Like I said, read the CA Tenant /​Landlord Laws. The management here needs to read them.

Hello, We have been living here for quite sometime. Homeless is a problem, car traffic on Race Street is major concern as our very own vehicles have been damaged twice. Vehicles do get broken into. We have contract Security that do periodic rounds by vehicle. No BBQs on patio, must be electric. The management and maintenance team is very nice and will work with you as much as possible.
Not suitable for children to be outside playing alone… No play Grounds. Just found out recently by KPIX5 news segment that we have approx. 7 registered sex offenders within 500 yards from apartment complex. Race street has the most registered offenders in San Jose. The nearest offender is approx. 25 yards from apartment complex.

We lived in Hidden Willows for 9 months — it was a transitional spot for us in the process of relocating from southern California to San Jose. There are so many great things about this place — convenient location, very quiet, pet-​friendly, walking distance to downtown Willow Glen, great value for the price, great management, friendly neighbors, beautiful landscaping that makes it feel like a little oasis. But here’s what really impressed us: Almost 2 years after we moved out, we accidentally had a package delivered to our old address. Kari called us so we could come pick it up — what a relief! — and remembered our names and faces. That’s amazing service!

Hidden Willows is the best apartment complex I have ever lived in! Kari is GREAT! The location is excellent and very convenient, and the complex is VERY quiet. I highly recommend.

I enjoyed living her for 3 years. It is mostly peaceful, management is responsive and the fountain area is calming with the rose garden area. Pet friendly. Highly recommend for the price and location. so close to everything.

One of the best apartments we’ve lived in since moving to San Jose 3 years ago. Great value for the price, bedrooms are huge, complex is very well-​kept and tranquil, super dog-​friendly, and very QUIET! The office and maintenance staff are also very friendly and accommodating.
Not too many things I’m unhappy about, though the kitchen is very small and there have been some car thefts/​break-​ins on the same street you have to park on. You also can’t have a grill, which is sad… but overall, it’s enjoyable and I highly recommend it.

I’ve lived at Hidden Willows for almost a year now. This is such a great community. Location is great. Easy access to every major highway. Right near Willow Glen and close to downtown. My one bedroom apartment is larger than most one bedroom apartments in the area. The grounds are well kept and and beautiful. Neighbors are friendly and respectful and quiet. The management and maintenance team are fantastic; easy to get ahold of and very responsive. There are lots of personal touches-​birthday cards, little bag of candy delivered to your door on Halloween, trash, recycling and compost picked up each evening at your door.
I highly recommend Hidden Willows to anyone looking for a home in the San Jose area.

This is very nice and quite apartment. The location is great, close to the shopping areas. It is well maintained. The garden is beautiful and gym is nice and clean. Pet friendly. The only problem will be the shower temperature changes frequently.

I lived here for about nine months and did enjoy the place and the area. The grounds are kept spotless. The managers are fantastic. The pool is clean; spa is nice and open all year. The small gym is adequate. One thing that was annoying is the hot water in the shower. It comes and goes at will. This is due to the buildings having one tank. While this means you don’t pay to heat the water you will pay for it by never having a consistent shower temperature. This complex is also at the edge of the Glen by Meridian. This means there are homeless people in the dumpsters a lot and car break ins. I think a night guard would help this place immensely. It’s way overpriced, but that’s more of a San Jose problem.

Pros: Great location, clean pool/​hotub, quiet place, gym provided, well maintained landscaping, gas grills provided.
Cons: Water temperature very inconsistent and can change in an instant, overpriced, homeless often in parking lot going through dumpsters, a few car break ins.

This is by far the best place we have ever lived at. We lived in Hidden Willows for almost 4 years. Kari and Robert from the management office are great and very kind and friendly. When we moved to Hidden Willows my wife and I were expecting our first baby. We lived there until our little boy was 3 years old and e were ready for baby # 2. The only reason we moved is because we needed a 3^rd bedroom and unfortunately this community does not offer 3 bedroom apartments. Moving to a new place was very sad and we miss living at Hidden Willows.
This complex is very quiet, the pool is as clean as it gets and all the landscaping is perfect. This is a real family oriented community and all the neighbors were great.
If you are looking for a 1 or 2 bedroom apartment, with in-​unit washer and dryer, huge bedrooms and a friendly office staff, look no further. This is the place to live.
I hope this helps you in your house search.
Al and Olga.

I have been living here for four months. No nasty surprises, they deliver on every promise. It’s quiet and charming. The pool is always immaculate. I can’t hear my neighbors above me or next door. It feels friendly here. Kari, the manager, is the sweetest, and very competent. If she promises you something, she delivers. Robert is also great. I’m so happy I chose to live here. I was worried, because my last apartment seemed so great. Until I moved in. Then it was horrible. Not so here. Trust me, if you’re looking for a nice, comfortable, convenient place to live in SJ, come be my neighbor!

Lived here 3 years. Loved the complex — it’s so beautiful and green! And the apartment was very spacious, even though it was only a one bedroom! Keri is an awesome manager! She is always so friendly and helpful. However, Robert was condescending and rude on several occasions. I would still recommend this complex, as it is so nice to live in.

Before I left the Bay Area I lived at hidden willows for 3 years. It was a lovely place. The grounds are well cared for and the manager is friendly and very responsive to issues when raised. The apartment space is well designed. Sadly the rental prices are competitive with the surrounding area and therefore people complain.
In all, the neighbors were pleasant, some were fun. It is dog friendly to the max…

I lived here 2 years and loved ever day there. The office staff is amazing. I love the gardens all around the the site. I also liked how many dogs lives there it was great to be them all.

It’s a large, beautifully-​landscaped complex with a clean pool/​jacuzzi, solid weight room, BBQs and all the amenities you could want from an apartment complex. My wife and I lived here for two years and in those two years, I can only think of MAYBE one or two complaints — each of which were taken care of in a timely fashion if brought up to the maintenance staff. Both Kari and Robert, the property managers on location, are extremely helpful and really took an interest in not only our rent check, but both my wife and I as human beings. To me, having landlords who don’t look at you as a dollar sign is a pretty strong quality. We also had nothing but excellent experiences with the maintenance staff. We had a few issues that required after-​hours assistance and it was completed without a single complaint or dirty look — always handled with class and professionalism.
As far as the actual unit, you won’t find a more spacious, beautiful apartment for that price anywhere in San Jose. It has a large living room area, HUGE bedrooms and our unit had a walk-​in closet. Along with that, it has a washer and dryer in the unit, both of which were in outstanding working order throughout the entire time we lived there.
This place truly is a «hidden» gem, as it is tucked away on a side street off of Meridian, but once my wife and I found it during our search, it made the decision a no-​brainer. We were truly upset we had to leave this place and if lucky enough, we hope we make it back there at some point.

I lived here for a little under a year and I loved it. The management is very friendly and helpful, and the maintenance staff is very quick and responsive to help out with things around the apartments. The complex is spread out, lush, and maintained very well. The apartments are terrific with built in Washer/​Dryers, spacious floor plans, and patio/​balconies. Neighbors are very polite and quiet, and I even made friends with a few people. Location is really up to you, as its in a residential neighborhood off of Meridian, and only a few blocks from downtown Willow Glen (very cute and a lot of fun).
Overall, this has been the best apartment I’ve lived in, and I highly recommend it to anyone who is considering it.

My boyfriend and I couldn’t be happier here. The apartment is small but roomy with lots of light. The grounds are beautiful. it’s quiet here and very pet friendly. The appliance are new and work perfectly. We have our own washer and dryer. The staff is very helpful and approachable.
This really is one of the hidden gems of willow glen!