Jacoby’s Auto Repair & Service

Ron is a cool guy, and gave knowledgable insight on my Honda. I just wasn’t expecting a $ 110 diagnosis fee.

Nice job with my car. Felt at ease, Ron is not pushy. Like the one to one feeling of going in there. Timely with service too

I made stupid mistake on my 2009 Prius. I jumped the battery with reversed polarity. Since that, i had gotten warning messages on the screen. The Local Toyota Dealership’s service department charged me $ 390 for my 12V battery and asked me $ 220 for decoding my warning messages. Just for decoding!
I found Jacoby’s Auto which was located near by my house. When i stopped by the shop, the Owner Ron decoded for me immediately without any obligation requested. I felt that «he saw my need and filled my need»
Ron explained the possible problems and solutions. Since i saw his genuine heart as a mechanic who serves the community with his skills and heart, i just dropped the car in his shop.
He found the problems and fixed my car in one business day. He charged half of our beginning estimate. I assume that he found and fixed the problem quicker than he thought.
I give five stars, not only because of he saved my money but really because of Ron operates his business with a genuine heart.
I really want to be his witness, so that many people can share this joy.
Thanks!

Ron Jacoby is a great and honest mechanic. Several months ago my Saab would not start and I took her in via AAA tow truck to Ron’s shop. I had no idea what could be wrong.
Ron discovered the Saab batter is completely dead and recharged it. Since that time my car runs fine. Turns out it was just a bad battery! It is rare but still can occur.
Best of all, Ron did this all for free because it was only a battery recharge.
Thank you so much Ron

I was driving to work one day and I had ran over something on the freeway which scraped the bottom of my car. The same evening I went in the garage and smelled a strong odor of gas. I looked around my car and noticed a leak on my garage floor, it was gas leaking from my car. I emailed and left a phone message with Jacoby as soon as I discovered the leak. The gas leak can not be safe and I knew I needed it taken care of right away. The next morning Ron from Jacoby emailed me back immediately when they opened and said I can bring the car to them the same morning. I was so relieved he was able to get my car in so quickly. After looking at the car, Ron confirmed the gas tank had a crack in it from what ever I ran over on the freeway. He says replacing the gas tank was the best way to fix it. Patching it up would not be permanent fix. I agreed. Ron called me later in the day to tell me he was able to locate a used gas tank and have it shipped to him. I think it’s awesome Ron went through the trouble to hunt down a used gas tank rather me having to pay for a expensive new one from the dealership. After the replacement of the gas tank, my car runs like it did before and no more leaks! Yet, again, another fantastic experience at Jacoby’s!

Good efficient and reliable service on my 2007 Camry. I was happy with the service he did on the car.
I would have given the place 5 stars except some confusing advice about the spark plugs. He advised me that Toyota advises you change the plugs every 60k. However, on checking with Toyota, they advised you should change the plugs at 120k.

I took my 2003 VW to the dealer because I was hearing a noise coming from my engine, sounded like someone was pounding on the hood. Dealer tells me I need to replace my strut mounts, timing belt etc etc, going to be close to $ 800.
Oh really? I drive it down to Jacoby and Ron listens to the noise. Grabs his wrench and goes to work on something, tells me to fire it back up, noise is gone. Took him all of 45 seconds to diagnose and solve this problem. Turned out my strut mount was loose.
He told me to keep an eye on it and to let him know if I hear that noise again, but it should be good to go.
When I asked him how much, he waved me off and refused to charge me (I bet the dealer would want at least my first born). My wife and I now use him exclusively for our cars.

I originally came here in 2000 to have my cars, Subaru, Acura, Ford and Nissan, serviced by JP Chand. He was honest, reliable and just a great guy all around. He sold the business to Ron Jacoby. Ron has continued to run the business with honesty, integrity and reliable honest repair work. Great service and consistent. Would not go anywhere else.

I went there to get some repairs due to an accident. The owner Ron Jacoby was great, he did everything to accommodate me. The repairs were great and everything went well, now go to him for everything, he’s very trustworthy .
Highly recommend this place.

They are so awesome. Monday morning and my car doesn’t start. How fantastic! I found someone to jump my car and I called a mechanic who recommended jacoby. I went there and they replaced one of the leads (idk if that’s what it’s called) to my car battery and cleaned it up a little and wal-​ah! It started! They didn’t charge me a penny, told me it was their good deed of the day and I never had problems with the battery again! Awesome customer service. Would recommend to anyone!

One of the best and honest mechanic shops around. About two months ago my work van would not start so I called Ron. He asked 5 or 6 basic detective style questions and he said“it is probably the battery”. Sure enough I change my 10 year old battery and the car started just fine,

Ron is a good guy and great mechanic! I used to go here to see both Ron and the prior owner as well. I’d still bring my cars here if I lived closer and yet Do most certainly recommend if you live anywhere near here. Guy knows his stuff, will tell you exactly what the problemo is and just plain fix it! I once called him with a problem he diagnoses over the phone and I fixed myself! Who wouldn’t recommend him given that kind of customer service!

Jacoby’s was highly recommended on Car Talk website. Several years ago I took my 2002 Saab 93 to Jacoby’s when I heard a noise in my right front wheel well. The Saab dealer told me it was my right front motor mount and quoted a price of $ 700 to fix it; I wanted a second opinion. Ron checked out the noise and said there was a loose bolt that needed tightening. I paid $ 49 for the service fee and left ecstatic and a customer for life.
I continue to be wowed with Jacoby’s honesty and integrity. Most recently I took my Honda Accord in for a brake job after Honda told me I had zero wear left in my brake lining (3 months ago). After inspecting my car, Ron said I had 3000 – 5000 miles left in my brakes and said if it was his car he’d wait to replace them. It’s wonderful to have a trustworthy mechanic, Jacoby’s truly deserves a five star rating!

My ’98 Saturn SL2 would was having problems one morning. The engine would only stay on if I pressed on the gas pedal, but would die as soon as I removed my foot. After having bad experiences at other repair shops, I looked on Unilocal and found this place.
I called ahead and Ron Jacoby said to bring it in and he would look at it. Even though they were busy, he looked at the engine and ran a diagnostic. He determined the throttle valve needed to be cleaned. While I waited, he cleaned it out and my car started without any problems. It now runs like a pony instead of an old horse. What’s amazing is he didn’t charge me! Most places charge you for just looking at the engine. I am so grateful.
Finally, since my car needed to have an oil change done, I asked if he could do it. He had his other technician do it. When I got the car back, I got a very detailed report showing me all the issues with my car: axel valve leak, wear and tear on the tires, a slight coolant leak, etc. He did not try to pressure me into fixing everything. Most oil change places only report on a few things and then they want you to pay for the extra service then. Talking and dealing with Ron was a breath of fresh air. He was very respectful and courteous.
When I have the time and finances to fix my car, I plan on bringing it back for those repairs. I was so impressed!

I took my Prius to this shop yesterday and I have not see such a honest mechanics for a long time. I defiantly recommend their service to anybody especially hybrid owners. I was intermittent red triangle comes up on display, Ron quote me $ 110 for diagnostic and I needed oil change $ 41
It turns out I was running low on oil and all the diagnostic was obvious after oil was changed, however they ran the diagnostic procedure on the car and made sure it’s all good.
After I came to pick up the car I was charged only for oil change. Thank you Ron for honesty great service!!!

My husband and I are proud owners of hybrid vehicles. But we never new where to take it for service work. Thank goodness I found Ron Jacoby! He works on hybrids and does not just a great job but an outstanding job. What makes him outstanding? He takes time to really check the vehicle and knows his stuff. Not only will he do an excellent job on fixing your car, but he always takes extra care to make sure when you leave, that you are completely satisfied.
Thank you Ron!

A couple of things. This shop is probably better than going to the dealer, but you will pay for their services. What I didnt like is that they charged me $ 110 for a diagnostic, did repairs, yet the price of the diagnostic wasnt reduced. I would expect that I get work done the price of the diagnostic will be reduced.
I dont believe the owner actually works on the cars, so labor costs will be high since they hire outside mechanics. If you can afford $ 110 per hr, go to them otherwise those on a budget should look elsewere.

To add some historical context, I used to take my cars to the mechanic that owned this shop prior to Jacoby. His name was JP Chand, and he was excellent. My whole family took their cars to him.
I moved away and when I recently moved back to the area, my parents said that JP sold the business to Ron Jacoby, and that they have been going to Ron and he was just as good or better the JP.
I took my truck in for a major service. I talked with Henry, who was helpful and we scheduled a time to bring my truck in. I brought it in, the office is very clean, and they had me out of there quickly. They called later that day, said there were a few things that needed some more work, and that they didn’t have the rack space to finish it that day. No problem for me, we set up a time that next week. Henry went over all the aspects that needed to be fixed, and made sure I completely understood what was being done and gave me an estimate (which was $ 20 less then the final cost)
They explained all the issues that needed work, let me know which ones were the crucial ones, and the others that just needed to be watched. They got everything done (new brakes, flush the fuel and coolant system, a few other things) in one day.
Great place, Ron and his team are good people, and do great work.

Excellent service, expert advice.
I found Jacoby by referral and was extremely pleased with the experience. Called in the afternoon and spoke with a gentleman named Ron. Explained the situation and set up an appointment for the next day.
Upon arrival I was greeted warmly by the nice guys that work there. Everyone was extremely professional and knowledgeable about his job. I dropped off my car with a promise of about 1 – 2 hours until completion. After an hour and a half I was called and told my car was ready.
When I came to pickup I found my car sitting waiting for me. After settling my bill I spent a few minutes talking to Ron about various additional options and was on my way.
All in all I was extremely pleased with both the honesty and professionalism. Work quality was exactly as it should be. I trusted these guys with my car and was very pleased with the outcome.
Give them a try if you need an honest mechanic. Their main area of expertise is electronic system diagnoses however don’t let the name fool you, they are experienced in many additional services.

I chose Jacoby’s after doing some research to work on Prius mechanics in San Jose. There’s just too many horror stories about Capital and Piercey Toyota service for me to trust my car to them.
Ron quickly diagnosed my check engine light issue and fixed in two days (one day waiting for the right part).
Henry was quite concientious about calling me and letting me know the status of my repair work.
The only negative is that Jacoby’s shop rate is a bit on the higher end, but you won’t find any cheap mechanics who are qualified to work on hybrids. Sometimes you do get what you pay for.