Jamba Juice

I came to Jamba on Thursday 1÷21÷16 after work to wait out commute traffic before driving home. Jaimie helped me with my Caribbean Passion smoothie. She was very personable, had a nice small conversation with me while I paid, and made my smoothie. She was very pleasant and I enjoyed my smoothie.

The people here are really awesome and have the perfect Jamba attitude willing to go above and beyond for their guests. I work at the Jamba juice in Santa Clara. Knowing that there is a franchise knowing that my story is a franchise I was going to pay full price without my employee discount. I just like their smoothies. I mention that I work at Jamba myself and they gave me the employee discount which at that was really cool and very nice of them. So if they’re willing to do that for me what a thing to do for you?
Five stars does not cut it for this place the team members that were working today were pretty cool

Favorite jamba juice around.
Great customer service and everyone is very nice there.
I order a modified drink, and they consistently make it great! Other places make it differently and I have to ask them to make it again.

piña colada — pretty good
tropical colada — pretty good

Been here twice in the past month and this location has had really great customer service. The guys here are friendly and happy to help. I remember a few years back this place had the music blasting, it seemed to be run by really loud and intimidating teenagers, so I’m glad there’s a nicer, more approachable team.

Horrible customer service!!! Bought an oatmeal and received a cup less than half full of oatmeal. Other places fill the cup to the near top. What a joke! They looked at me funny when I complained. I will not buy from here again!

Went in this morning and Amy was really really helpful! She gave recommendations galore! She made my mom and I feel really comfortable and like a truly valued customer! She went over and beyond to help my mom and I with whatever she could. She even brought our drinks to us when they were done. An overall excellent 10 star visit! Thank you Amy!

I go to this place almost everyday after lunch. For some reason I always have room left in my stomach for a large Peach Perfection after a hearty meal.
The service is great here! Not once have they messed up on my order and my drink always comes out perfect and usually under 5 minutes. This is the first Jamba Juice I go to when BOGO is in effect and they always give me the offer even if forget to bring the coupon.
If you want a great smoothie in no time at all, then this place is right for you! This place is also great for those hot summer days because it’s like a freezer in there! :)

The manager at this location is very rude! I haven’t been back and do not plan on visiting this location until there is new management. I called in to place an order on my way to work, first no one answers so I call again and she puts me on hold while talking to someone else. She can’t even apologize when I get there she just says with her smart attitude oh sorry I was with a customer. Um excuse me but I thought I was a paying customer too? She needs to go back for some management training and a muzzle.

One star for the very outgoing guy that I always see there. I go here all the time since it’s close to my home. I went in yesterday and there was something very gross in my drink. I told them and just an «I’m sorry» was said. I mean really? The woman making it wasn’t very friendly. All she said was sorry no smile on her face, nothing! If it were one of the guys or another girl working there i probably would have gotten a different response and I wouldn’t have written this review. It wasn’t a wrapper it was a hair. This is absolutely disgusting and all I got was a sorry. Not ok.

After coming here for years, I’ve finally had it w/​this staff and getting ripped off! Got a large Strawberries Wild but the cup was filled barely ¾ full. WTF?! You’d think they can at least fill the cup that I just paid over $ 5 for!

Came in yesterday afternoon cuz it was a hot day, and there were only two guys working! I waited five minutes before anyone even acknowledged me. I know it’s not their fault cuz they’re the only ones working but they should at least recognize the customer and whoever runs this place needs to hire more people! Once they helped me, they did not apologize or acknowledge the wait time.
The smoothies came out as ordered and tasted fine. Service was a disappointment, though.

This Jamba Juice store is a bit below average. The service is slow, and the smoothies are made slightly below the typical Jamba Juice smoothie. The store is tiny, and gets packed around 5.

Started this hot day wanting something light… Decided on getting fresh squeezed orange juice. The only problem with that is its HOT outside and fresh squeezed OJ is always WARM… icky.
Jamba Juice must have READ MY MIND!!! I ordered my juice and before giving it to me, they asks me «Would you like ice in that?» Was it the look on my face as I was waiting or my excessive sweating that gave it away?! LOL! Heck yea I want ice! Thank you and thank you for giving me an oversize cup of OJ!
Suffice to say I was completely surprised and happy when I left. And I come to this Jamba quite often. I always enjoy their service and smiles. THANK YOU FOR A WONDERFUL MORNING!!!

My husband and I went to this Jamba today and I couldn’t believe how incompetent they were! I asked for a Strawberry Surfrider with light lime sherbet substitute peaches, which would be 2 scoops strawberry and 2 peaches. The girl makes it with all peaches. Ok, fine… not a big deal, it was a mistake. But then the guy blending was just going to throw some strawberries on top and reblend. Really? Don’t you think the taste will be a little off with all those peaches? So she goes to remake it (after me having to ask) and she puts 3 scoops peaches and one strawberry… come on! The recipe is hanging right on the wall! So I say again, «I’m sorry, that is still not right» and she starts to argue. She asks me if I want her to remake it and I tell her I just want it made right. Ugh… not sure I want to come back here!

Jamba Juice is great but the service here just kind of sucks. I wasn’t quite ready to order & the one of the girls asked the guy to help me when I was ready. The guy replies to her with, «You help her when you’re ready.» Kinda rude, but whatever. What do you expect from Jamba Juice workers.

Typical Jamba Juice location. Staff are always friendly and parking is never a problem with a big lot right out front. The only negative is closing early so I end up driving further up to the Blossom Hill/​Santa Teresa location often.

Generally speaking, when it comes to corporate chains, one is as good as another. Not so with this Jamba Juice. What sets this location apart from the rest? The employees.
While my buddy and I were doing our rounds for the party rental company we work for, we stopped at this one. Gabe was working the register and Cruz, the blender.
Both men were friendlier than the usual service you can expect from these establishments and Gabe even struck up a conversation with me. Turns out he’s a two job workaholic like myself.
I got my Peanut Butter Moo’d, remarkably well done, and got into the truck to continue with work. Didn’t even get out of the parking lot without spilling all of my drink on the floor and destroying the cup in the process.
The guys not only replaced my drink for free, they gave me some heavy duty rags, some wet, some dry, to clean up the mess. Now that’s some customer service.

It’s such a rare opportunity to get such TERRIBLE customer service, especially when there are only 2 customers. I’ve really never seen anything like it. Imagine going to the grocery store and having the checker tell you to wait while they check out the person in line behind you. You’d be annoyed, right? If you think you’d be ok with it, then by all means, this is the place for you. They have no problem making you wait while they make orders for people behind you in line.
I came into the store this morning, and the place was empty, aside from the 2 people working there. One guy rang me up, and when we were almost done, another customer came in. You’d think the guy was the president. They both greeted him, and the other guy working there asked him what he wanted… then rushed off to make his drink. The other worker then rang him up and started making his hot food. The drink making guy stood at the blender waiting for his drink to finish, then poured it and served him. They stopped to tell him about their very busy weekend at the store, then wished him a great day, etc. They guy was walking out the door before they even started making my drink. After the guy hands it to me, he tells me i can get a spoon on my way out. Not even so much as a smile… ever. Wow. Talk about making someone feel like s#*% under your shoe.
Get it together and treat ALL of your customers like they matter. This place sucks.

We went by to try out the new SuperActive Summer Smoothie featuring Superfruit and we got the New Yumberry with Sorbet, Mango, Berries and IT ROCKED! It tasted like a rasberry sorbet slushie! They also have Pomengrate and Acai as well!
They also changed their menu and now have Steelcut oatmeal with fruit, flatbreads, coffee smoothies and teas! They have different specials every day for super cheap! I may start going by more often! Also the employees were super helpful in letting us know which of the Superfruits tasted the best.