Kirk Yen, DDS

Had my lower wisdom tooth removed by Dr. Yen today. Chose to go with the local anesthesia this time and it was the worst decision ever. It was the scariest experience of my life. However, Dr. Yen handled it so skillful throughout the process with me crying the whole time. Dr. Yen is the best if you ever need this kind of work. His staffs are also super nice, professional, and helpful. THANKS DR. YEN!!!

Was there to have my bottom wisdom teeth taken. Resonable price. Got check up call the next morning to see if it’s still bleeding. Good doc!

Very poor service and unorganized receptionist. I took my kid into the office for extract 4 of teeth after appointment made. After waiting for 30mins, then the Dentist came in and checked it out, then going to do the extracting teeth. But suddenly the receptionist told him that it wasn’t have enough time to extract all 4 of teeth. She asked me to reschedule another time and also asked me to pay $ 168 for deductible. It’s so ridiculous and really unprofessional at all. So, I decided to stay away from this dentist and receptionist.

Can not recommend. Host of problems. Front office lady is a bear. Dr. Yen did not know reason for my scheduled surgery. Surgery was excruciating… believe they rushed so they could get to lunch. Later exam is uncomfortable. Dr. Yen appears past prime. Headed for loss of license if he doesn’t retire voluntarily.

I was recommended by my family dentist and I got all of my wisdom teeth pulled in one sitting by Dr. Yen. When I came for a consultation I read over some pamphlets about the procedure and when Dr. Yen came in he pretty much repeated the same thing. They were able to schedule the extraction a week after the consultation. Staff was a little disorganized, I had to sit and wait awhile even though I came in on time. The x-​ray machine seemed to be malfunctioning so the left side came out blurry. They probably tried three times before they showed Dr. Yen the image and he said «We can work with this.» He said local anesthesia would be enough to deal with the pain since none of my teeth were impacted and I agreed since I’ve had one tooth extracted before so how bad could 4 be? During the middle of the procedure he told me my left lower wisdom tooth was impacted and he would have to break apart the tooth the take it out. He would’ve known this earlier if the x-​ray came out clear –_​– but he talked me through what he was going to do and told me to keep my eyes closed. I took his advice once I saw the drill…
Anyway, after I had a pretty quick recovery. I didn’t even use up the painkiller prescription. The impacted side took a little longer to stop being sore and I pretty much had no swelling. Dr. Yen is good at what he does! Hopefully his X-​ray machine is fixed now.

I went to see Dr. Yen to remove two of my wisdom teeth that bothered me. Dr. Yen and his staff were very nice and he operated on me and did a great job. I didn’t even need to use the pain killers the day of the surgery! I would strongly recommend this place if anyone needs their wisdom teeth pulled.

I was referred to Dr. Yen’s office from my original Dentist for my wisdom teeth issues. I needed an oral surgeon because my wisdom teeth had been neglected by my original Dentist for so long that now, the lower two were so close to my nerves that I needed a specialist. I was reccommened first to a different oral surgeon but she wanted me to go to an Oral Specialist from UCSF and I didn’t have time for that so Dr. Yen was my second referral from my Dentist.
To begin with, the first appointment was good, informative, and relatively fast. I forgot my xray, which is my fault obviosly, from my dentist that Dr. Yen’s office needed to contact my Dental office for them and that delay took about 10 – 15 minutes for them to get the email. (There’s a review about this office not having your xray ready but it’s the patient’s responsibility to provide it from their referring dental office so this office was very accommodating for acquiring it so promptly.)
His office assistant had me fill out the normal paperwork required asking for my insurance and health history which was about 3 to 4 sheets back and front. As I waited for and went through my appointment, she called both of my providers, checked my maximum coverage, and wrote down a break down of the cost for surgery down to every last medication and consultation in order to quote me the amount due before surgery. It was fantastic, she was fast, detailed, organized, and thorough. She wasn’t the friendliest but definitely reliable.
Dr. Yen is very soft spoken and has a bit of dry humor so he’s probably difficult for people to find welcoming in a warm sense but he’s very informative if you listen and very responsive if you have questions. I know this for a fact because I had a million questions and he answered all of them with confidence. He did however, ask for a specific xray (Cone V), that I had to get done else where and that cost me $ 150 out of pocket. It was worth it because we were both more comfortable after the results of the xray which confirmed that my tooth was VERY close if not TOUCHING a nerve. Scary. He requested a second consultation before the appointment for surgery but I couldn’t make it down so I requested a phone consultation, he complied and it was great because he simply left me a very detailed but brief message about the situation.
On the day of surgery, I threw him a curve ball and decided not to be put to sleep for my surgery since my father had some memory loss due to anesthetics, and I share very similar health patterns to my dad that I went with not risking it. So, he did the surgery with me numbed and awake and spent the whole time asking if I was okay and made sure to check in constantly while giving me directions to help him out. The surgery which was terrifying in the beginning, ended up being not that bad. Still painful afterwards but I did have ALL 4 of my wisdoms removed. I left with a prescription for pain killers and antiobiotics that I went to go fill at my Kaiser. (I’m not sure why there are negative reviews about the recptionist not calling in their prescription at Kaiser or anywhere, since that’s not their job.)
If you want your wisdoms pulled out by a confident Oral Surgeon and you want fast, reliable, and detailed service, this is pretty much as good as it gets without all the fluff. (No fish tanks, new furniture, or witty jokes and questions about family members tossed in — Just dental work.)

Mon August 25,2014 at 9am — I had an appointment scheduled for this day but called and rescheduled at 8:50am, 10 mins before and rescheduled for Wednesday August 27, 2014 at 9am. I know for a fact it was for Wednesday because I called into my dentist to get a reference number from delta dental.
Wednesday the 27^th… I got there at 8:58am and saw a lady walk in before me which I found out later was Donna the receptionist at Dr Yens office. I go into the waiting room and check in with there computers and it said if you wait for 10 minutes to go back to there office. I was out there for 15 mins until I walked back to there office. I told Donna I was waiting for 15 mins and she tried to say oh well I just walked in and didn’t see anyone, like I was lying about it. Then she takes me into the office and has me fill out a lot of paperwork and at that time she wanted to tell me I didn’t have an appointment and that it was yesterday the 26^th and I never showed but she meant to call me but things got busy. That they would fit me in which is not okay to come at anyone like that in the first place. After I filled out the paperwork I went back to the front desk and she was too busy talking to another employee about the errands she ran the day before and just going on and on about personal things to another employee and took my paperwork and I had to ask her should I go back into the room and looks at me and with an attitude and says yes. I go back into the office and Dr Yen comes in and was a bit cold from the get go and says to me do you have any questions. I barely was able to understand him. At this time it was around 10am, they keep telling me they were waiting on my x-​ray from my dentist. Which I would think that would have been done before my appointment especially if my original day was Monday. As I was waiting Donna charges me the $ 150.00 for the surgery and I asked her if she could call in my prescription to Kaiser. Donna said oh no I won’t do that because I am the only one here and I would have to hold for awhile. Then they took me back and numbed me and they were getting tired of waiting for my xrays so they took me into the other room and took another x-​ray. I said to Dr Yens assistant he wouldn’t take the girl that came in after me would he? She said oh no way… he numbed you first. Two minutes later she says oh Dr Yen wants to take that lady first we will be with you in a few minutes. By the way everything was in a few mins… we will do that in a few mins, hold on just a few more minutes. After 20 minutes of sitting there waiting for them to finish up on the other lady, I was already in tears at this point. I have never ever waited in a chair for 2 hours. I told Donna twice we could just do this another day if you guys aren’t prepared and she kept coming back with oh no just a few more mins. I just walked out and couldn’t stop crying and at that point I called someone from Delta Dental and he was so nice and listened to everything and told me I am so sorry, no one should ever ever sit in a chair for two hours.
I have been put out before for my wisdom teeth and have had a root canal and was never there for more then an hour. I just can’t get over it. On top of everything Dr Yens office looks like a scary horror flick, nothing is up to date. I ended up calling my dentist and seeing if they had another referral and she told me no we only work with Dr Yen. I told my Dentist the story and she didn’t seem to care. The whole reason I stuck through everything at Dr Yens office is because I wouldn’t think my dentist would send me somewhere bad.

Dr. Kirk himself is a great doctor and I was very happy with the last procedure I had with him. However, I would have to agree with the other reviewers that his front desk situation needs work. Completely disorganized and is causing a huge delay in my treatment. I have been waiting in the office for 2 hours even though I made an appointment. They are blaming it on the fact that it takes an hour to reach the insurance company on the phone, but if my appointment was at 10am and it’s now 12pm, couldn’t they have figured it out an hour ago? Also, I’m pretty annoyed that they suggested that I come back on another day because they’re about to close soon. I definitely didn’t wait over an hour not to be seen!
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Edit: Despite what happened today, I can’t be mad at Dr. Kirk and his assistant. Both made me feel very comfortable and I’m barely in any pain after removing two wisdom teeth. In fact, the only medication I’m taking for it right now is OTC Ibuprofen and it’s been hours since my procedure. Whoo!

I needed to have one of my molars removed due to a fracture. I was very nervous but Dr. Yens assistant helped to calm my nerves and make me as comfortable as possible. Dr. Yen was very friendly and professional. He keep checking through the procedure to make sure I was ok. The staff made sure that I understood the post op instructions and informed me of how to get ahold of them in an emergency if any complications. I do have to agree that the front desk person could use better people skills. I would defiantly recommend Dr. Yen.

I needed a molar pulled and it appeared to be a little stuck. Yet a clean break was made, and I had no swelling and no need for pain killers after only two days. Dr Yen is a professional.

Dr. Yen is fantastic. I was VERY nervous about getting my wisdom teeth pulled, but he was very friendly and knowledgeable about the procedure. He explained how my teeth were «impacted» and told me what to expect during and after the procedure. To my surprise, it only took 30 minutes for him to remove all my wisdom teeth! I had very little swelling after, and only had to take medication for a couple of days.
I read some negative reviews about his front desk, but they were courteous to me. Even if they weren’t, I would still recommend Dr. Yen. Front desk people come and go, but Dr. Yen is great.

I was referred to Dr. Yen by my family friend to have all four of my wisdom teeth extracted. I was very nervous and did not speak English well, glad he was very fluent in Chinese so that I have a better understanding of all the risks and benefits of having surgery. They put me asleep for the process, after that they schedule me a check-​up date which is free to see how I am doing after the surgery. I feel really comfortable and did not endure any pain at all surprisingly. Overall, I was very pleased and would definitely recommend Dr. Yen to my friends and family.

My dentist told me that I had an ingrown tooth that needed to be removed from my gum. He explained the procedure. It sounded painful.
I made a call to the office (after looking this place up on Unilocal,I was anticipating a rude office manager) and the office manager picked up. Crap. I asked to make an appointment. She put me on hold for a few minutes and then scheduled the appointment shortly after. It wasn’t too bad.
I went in a week later, still a little nervous about a painful procedure and a terrifying front desk lady. However, the staff I met seemed friendly and I met with Dr. Yen shortly after. He is very calm and friendly, and that made me instantly at ease. He went over the procedure with me, placed me under anesthesia, and when I woke up – the procedure was done.
I went out after and lived life. No pain. No sassy assistants. Good and professional service. Five stars.

First off this place would be A LOT better if they replaced the lady at the front desk.
I called to schedule to have my wisdom teeth extracted. The lady told me that particular week was full but there was an opening the following week. The day before she called me personally to confirm the appointment.
When I got there it turned out that she double booked and I had to wait 2 HOURS before I could be seen. Before the surgery she and I set a time for my follow up appointment for the following week.
After the extraction of all 4 wisdom teeth I was okay for a few hours but once all the medication wore off the pain was near unbearable but I did have some pain meds prescribed that helped with that, the next day I didn’t feel well at all. I waited another day and I felt even worse and I was in A LOT of pain so I took my temperature which read 102. I called the dentist office, she answered and I told her I needed to speak to the dentist that did my surgery I was having complications and she asked what was going on. I told her I had a fever and was in pain. she told me that was normal, I’d be fine and she didn’t forward any information to the doctor. The next day my fever was up to 104 and I couldn’t take it, I went to my doctor where they informed me that I had a terrible infection and NO it was NOT normal for that to be the case. I received antibiotics and a rinse that helped to numb my mouth and throat.
A day short of a week later I called her back to confirm my follow up appointment for the next day and she told me she forgot to put me down and that I’d have to schedule an appointment.
I don’t know what her issue was but she made the experience TERRIBLE.
Dr. Yen was very nice but my procedure was very intense and painful starting about 3 hours after the surgery and about 8 days after that, he claimed the teeth were deep down in there that’s why I was in so much pain and that’s why it would take a long time to heal, to this day, months later I still have pockets that have never closed back. I honestly wouldn’t recommend this place at all. I mean if its your only option and its an emergency, but consider going else where first

Call #1: I got a call back from the office manager who was very rude. You know when you get the tone from a person. «You need me more than I need you.» I ask to make an appointment. Deanna, the office manager informed me that I need that entire day off of work and the next day too to recover. I ask for a moment to check my schedule. While I take a moment Deanna ask impolitely if I am still there. I ask if I can call back.
Call #2: I call back inform Deanna who I am. She puts me on hold for five minutes. After five minutes she says,
«I’m still holding.»
«Wait you put me hold for five minutes»
«Ok anyways»
WTF am I talking to a teenage kid?
«Uhh anyways? (insert expletives)»
She hangs up
Call #3 I am put on hold again. I ask to speak to Dr. Chen. Deanna informs me that she is one who makes the appointments so if I want to make an appointment I should speak to her. I told her I want to make a complaint. She confronts me on my language. Fair enough I should not use that kind of language. I told her I still need to make that appointment. She says she need to go to her desk and she puts me on hold again? WTF? Where are you and how far is your desk?
Call #4 «What’s your address?» (For Unilocaling purposes)
I was put on hold for another five minutes.
Verdict: No appointment was made.

After getting my X-​rays done with Dr. Yen to get my wisdom tooth extracted, I found out he was not in my insurance network. I tried looking for a different doctor but after postponing it for some weeks, my teeth started hurting badly, the worst they’ve ever hurt. I lasted a week with pain until I couldn’t take it no more and finally, I went to Dr Yen to make an appointment.
I was surprised they were able to see me the same day and after only 30 minutes of surgery, I got all four teeth taken out. I imagined I’d be feeling terrible after the procedure especially with all four teeth out, but to my amazement I was feeling good that same night. I did have some mild pain but Dr. Yen prescribed painkillers that worked wonders. My jaws did not swell up nor did my wounds open up. The bleeding stopped the same day.
The next day I was eating solid foods like noodle soup with eggs boiled in. Later that day i tried carne asada and cheetos (of course avoiding chewing in the area). I was able to brush my teeth and go about my regular day.
I am happy that I chose Dr. Yen to extract my teeth. From the very helpful and patient front desk nurse to the very comforting assistant that made me feel less nervous, their team is an A+. I was also happy to hear from the nurse checking up on me to make sure I was doing okay. Although I didn’t have a lot of (conscious) time with Dr. Yen, you know the man knew what he doing. He is the best out there and I am happy I did not go to anyone else. Thank you Dr Yen and Team.

Now who wants to give an oral surgeon 5 stars lol. I had all 4 wisdom teeth pulled on 01÷18÷13 and I was nervous. All the staff made me feel at ease and good customer service skills. Any questions asked they were willing to give answers and explain thoroughly. My left side was easy didnt feel anything, right side was impacted and I was definately soar and a little swollen but thats normal. My follow up went great today and again was told any questions or any problem occur please call right away. I would definately recommend this office ;)

I’m 26 and I needed to get my wisdom teeth taken out. A friend of mine recommended Dr. Yen, so I called and set up an appointment. Even though his time is valuable, he thoroughly went over all the info about my extraction. Before the surgery, I had a full understanding of the risks, what to expect post-​surgery, and all the options I had during the operation. He gave me a very reasonable price to remove all four of my impacted wisdom teeth.
To save some money, I decided to go with local anesthesia and stayed awake for the procedure. Admittedly, I was very apprehensive going in. Fortunately, Dr. Yen was not only professional, but also compassionate. He constantly made sure I felt comfortable, and would always tell me what was coming before he did it. This made the entire experience much less like a horror film.
After the surgery, Dr. Yen gave me a summary sheet with all the steps I needed to take for a speedy recovery. I’m not sure if I have Wolverine-​like gums or if Dr. Yen simply did an amazing job, but I did not have any pain the next day. My cheeks barely swelled at all. All in all, I had a good experience considering wisdom teeth extractions are supposed to be unpleasant.

My dentist recommended me to Dr. Yen to have my implant done, and I was not disappointed. Dr. Yen was extremely professional and very nice for each and every one of my visits. He talked me through everything he did and his assistants made me feel very comfortable. My last visit was to have my implant put in (yay!), and I was extremely satisfied with the results.
Also, his prices are GREAT (insurance doesn’t cover implants)!! If you’re going to have an implant done — DO IT HERE.