Larry Krieger – State Farm Insurance Agent

I was rear ended by a loser insured by State Farm. They are the worst to deal with. They wanted to use after market parts to repair my new car. I went through my own carrier who only authorized original manufacturer parts and had my car in the shop the same day I called them. My carrier subrogated and recovered my deductible and cost from State Farm. I am now going to be suing the State Farm insured in small claims court for diminished value. I decided I would rather take their insured to court directly than even call State Farm. In my opinion they are that awful to deal with! Screw State Farm. I don’t have to deal with them just sue their insured and go through own carrier! Attorneys are your friend when State Farm is involved!

I just switched to another agent — I generally like the State Farm policies — not a problem there. But in this particular office it seemed as though the agents were switching way to quickly. I was in contact with 1 particular person, then she was gone. Then the new person for some time, and she was gone too… It obviously created some organizational problems in the office. They were supposed to remove 2 of my big items from my Personal Article (over $ 1500 total) — but a year later I found out that those two items were still listed in my policy — and I WAS STILL PAYING FOR ITS COVERAGE! What a waste! Please get your act together and don’t make mistakes that cost your clients extra!

Larry’s been my agent for over 3 0years since when I worked down the street in San Jose. Moved to Lincoln in Sacramento area 20 years ago and kept him, he’s that good.

I had an amazing experience with State Farm and will continue to be insured with them forever!!! I recently had a tree fall on my car while parked on a neighborhood street. The cops came out and unfortunately the tree was located on a home owners property. I contact State Farm and had the issues resolved immediately. I spoke to Ellen at Larry Krieger’s office at the Willow Glen branch and received amazing customer service. Ellen was pleasant and her knowledge of my policy was impressive. I had my car fixed right away and only had to pay a small deductible. Ellen even called me with updates as my car was getting repaired. The service felt personable and I would recommend Larry Krieger’s Office to any of my family or friends!