MasterCuts

Connie was great. Sweet lady, polite and did a very nice job on my hair. I will go back.

Did not get what I asked for and I ended up spending more money than I intended. Highly recommend NOT going to this salon. Worst salon experience I have ever had.

The worst haircut I have received doesn’t speak a lick of God damn English I asked for a specific hair style and even drew out a perfect picture, and she gives me a fresh off the boat styled Asian haircut but I wasted my damn money not worth my time or anyones

I had the worst experience there today with my 4 year old son. The woman who did the cut took a very long time, her hands were shaking, she cut it too short after I gave very specific instructions not to, I had to point out several areas for her to fix when she was done, and she nicked my sons ear with the clippers! It was bleeding, and when I pointed it out she asked him if it hurt and he said no, so she proceeded to argue with me that it wasn’t a problem because it didn’t hurt. They still charged me for the cut. Horrible service, horrible cut (I had to fix it myself when we got home).

I had a wonderful experience getting my hair cut today. My stylist was Cindy, she quickly got me in, seated and cut my hair to my great satisfaction! I am new to this area and so happy to have found a hair salon! I will be back, and highly recommend it to my friends.

DO NOT COME HERE!
I came here for a quick trim and style, since I figured I was already at the mall so why not? worst $ 55 I’ve ever spent. I asked for lose curls, even showed the hair lady a picture of exactly what I wanted and asked her if it was possible, and I ended up getting Shirley temple curls =(I do have wavy roots that weren’t even straightened out. My hair looked horrible. the lady doing my hair promised my curls would losen overtime but nope. I’ve never had a worst hair experience in my life. Definitely not coming back…

I only get my haircut at this Mastercuts because of Thu. She is VERY good at cutting my hair and does it perfectly every time I visit her! She even recognizes my voice on the phone. I’ve been going to your Mastercuts for 8 years now and had Thao before, who I also really like. Thu is just very personable, concerned and tells you what your hair really needs. Thu is terrific and I will only see her to cut my hair and talk about stuff happening in our lives.

I love going here! I moved from out of state 1 yr ago, and was sad when I didn’t have a new hair salon to visit. I went here for a quick hair cut for myself and daughter. The ladies were very nice and friendly! Ever since, I take my 2 daughters for haircuts and I go for myself and I have my hair colored. They do a wonderful job! I tell people where I go, and they say no, let me give you a better spot to go… But I say, they are a really great spot! I have seen everyone there and I get great results by all! I think they take wonderful care of their customers! I will continue to go and I love that you can just walk in.

I’ve actually been to this location many times and will not let anyone touch my hair except Kim. Kim has been at this location for a very long time and actually listens to how you want your hair cut and styled. She is very patient and attentive to all my demands, which I have many! So far she has not let me down!

If I could give zero stars I would. I walked away from the chair feeling like an unlicensed «sister who needs a job» cut my hair. The cut I described is not at all what I got. The lady had to use a straightening iron on my wavey hair so her «eyes could see what she was doing». WTF? She couldn’t figure out how to do the layers around my face because of those same waves.
I have no clue what possessed me to bring my daughter in the next day other then she needed a cut before school. Hers turned out just as bad and was from a different lady. I need to go and cut the lengths of hair that weren’t touched.

I am very picky when it comes to who cuts my hair, and when i saw this salon at the mall i thought it look really clean, nice and high end… So i gave it a shot. I walked in and was completely ignored until i asked someone for help, this lady comes in asking me to sing in, im letting my hair grow and im using the comb over style, so i asked her to cut my sides and not to touch anything from the top, she says that she is done within 5 minutes, leaving my sides uneven and bumpy looking, so i ask her if she is going to fix that and she goes «oh well you told me not to touch the top». I guess she doesn’t know the difference between sides and the top. Then she proceeds to «fix it» and she starts cutting the top and i immediately stop her asking her what the hell she was doing and she just said that a trim would look nice, i ask her to stop took my stuff and left, worst service ever. Her name was cindy, i have been trying to contact a manager, but they always tell me that she is off for the day

Well don’t like this place anymore. Found out my wife was being treated like shit by Thao. So I moved on now. She didn’t want to tell me because I liked it there. First, she made my wife wait in the chair for 30 mins while she made a sale on haircare stuff. Her cowoker told her to go help my wife and she ignored her. Second, Wife went in for my son. Thao said 3pm wife waited while she was talking to her co-​worker. She completely ignored her and kept talking. Got all pissy when she finished the job. Third strike. She made some rude comment about my wife not wanting to have sex with me because we don’t want kids anymore. Stupid. DONE there.

Got my hair cut by Thou (spelling?). She did a great job. She was Very thorough and made sure I was completely happy.

$ 17 for a women’s haircut. You get what you pay for here. Though I love the woman who cut my hair (friendly, easy to talk to) I did not love my haircut. You also don’t get a shampoo/​wash.
I asked for an A-​line asymmetrical haircut and my hair is neither A-​line nor is it asymmetrical. When I asked her to make the front longer than the back she insisted that it was already and was trying to show me but the difference is maybe two centimeters. My hair is completely a blunt cut. It’s square and thick at the bottom. I wanted it more tapered and it is super boxy.

Got my hair cut yesterday, by Debbie. She did a great job. She asked me if I wanted to blow dry and style my hair for extra $, and I said no it was okay. But she ended up blow drying and styling my hair for me with no charge. Sweet.

Seriously. I literally just got home from getting a hair cut. I’m really pissed!!! My hair is completely un even the lady took her sweet time not even paying attention my my hair staring at the people walking outside as scissors are in plain action. How is this lady pass stateboard??? I am LIVID!!!

I was desperate for a haircut and just needed a trim of my long hair — straight across the back — so I figured, why not?
Huong gave me the worst.cut.ever.
I cried. real tears. in the chair.
I wanted 2″ trimmed off my long hair — that’s it. No layers. No bangs. Nothing fancy. Apparently, that was too hard.
She cut my hair dry and barely sprayed the ends with water which doesn’t work for cutting wavy hair. The left and right sides of my hair were completely different lengths and she just kept randomly chopping and checking making the front shorter and shorter… and still totally uneven. I don’t care so much about the length, but I do want it even for goodness’ sake.
Here’s the kicker–
When I asked Huong what she was doing, she said, «I cut 1 inch off this side because this side is curly and I cut 2 inches off this side because this side is straighter.» I’m not even lying.
I will never be back.

Great customer service from Thao. I just love her! She keeps up a very good conversation and she gives excellent advice on what to do with my hair! I wanted to do something different from my original browns and reds so I came to master cuts after a day of shopping. Call it spontaneous, but it was certainly a nice change in looks for me. I decided to go with highlights! She used lightening gel instead of the smelly bleach the other vietnamese salon uses, after my hair was done it felt healthy. A couple of days later my hair was still soft and smooth! I love it! I will definitely be getting my hair done here from Thao from now on!

Come on 3.5 stars? These folks are great drop ins no problem.

I came here on a Sunday afternoon. I have heard of this place from my sister who always takes her husband here for a hair cut. I thought, «why not?» so my husband decided to try it out. When you get in to the salon you have to sign in. I have no idea why. I guess this must be the way they make sure that they don’t miss anyone while they are waiting and to see who came first. A very sweet lady named Kim cut my husband’s hair. She was very patient and nice. She takes her time and does what you ask for. She made sure that he was happy before he left. She is super nice. My husband liked his haircut. The cost of men’s hair cut there is $ 18 without shampoo. On the pricey side, but it turned out good, I didn’t have to wait, so I can’t complain.