Mauro Ruffy, MD

Dr Ruffy is a awesome doctor he went out of his way to help me when I came down with sudden hearing loss. He even stayed after hours to see me a day before a holiday. I cannot thank him enough for his kindness and service. His staff is also very professional and friendly.
If you want an excellent doctor you need to see him…
Thank you William H.

I’ve been a patient since about 2009 when I broke my nose in a mosh pit. He made sure it was going to heal straight and then discussed future issues with my deviated septum. I ignored it. I’ve been back a few times to get my ears cleaned. Then, it finally happened. I couldn’t breathe well nor smell at all well. So the time came to get my septum repaired.
And I did. It was easy all things considered. One week of discomfort and now I can breathe and smell much better.
The 5 stars are not only for Dr. Ruffy and his excellent knowledge and skill but also for his staff. I’m always warmly greeted like a friend, bathroom is clean. Usually appointments are on time. When they aren’t, it’s because he’s spending extra time with someone. It’s a tough balance and I’ve been to doctors that treat me like «Ok, your 3 minutes are up… NEXT» and I would rather wait and be treated well and have all my questions answered.

Okay, you have o go to the Dr. I was referred by my PCP. I had chronic sore throats, apnea, and tiredness from lack of sleep. He diagnosed my problems. Scoped my nasal passage. My right side was almost totally blocked. (You should have seen the image). Who knew you could breathe so easily and sleep so well throughout the night. Surgery went way easier than expected. Lots of pressure after but relatively little pain. I am in my 60’s and also had «flappy» eyelids from early sun exposure, swimming team — laying out– swim coach– body surfing– lots of outdoor activities. He fixed that too, Now I not only look a little better but can open my eyes all the way. To the point. Dr. Ruffy is a Master. He and his office staff are friendly and extremely competent to boot. So, if you have to see an ENT you won’t be disappointed with Dr. Ruffy.

Follow up review:
Dr.Ruffy is very friendly. but don’t fall victim to friendliness.
No one should do a septum deviation surgery and turbinectomy without CT scan .
I was living without allergies and without any nasal issues till I was 41 years old.
I didn’t have any nasal accident or anything to add when I had nasal blockage.
This was a gross mistake to do this surgery on me without CT scan .
Also, get a second opinion. Ask your friends or co-​workers who had undergone this kind of surgery. Allergy attacks super bad after this surgery. In my case, flonase, nasal rinse and other medication still doesn’t help. I am worse off back to where I started this symptoms. Before the surgery left nose was blocked, now right nose is blocked. I could have use flonese, rinse before the surgery and keep going. Not sure what the heck this surgery was for? Just to make my allergy worse and get the other nostril blocked.
My friend’s surgeon completely disagree with this kind of surgery. Also, the doctors at medical insurance company mentioned this as unwanted surgery. My original surgery bill was round 10,000 but insurance didn’t pay. Then so many billing issues. Samaritan medical asked me to pay most part of it. But I fought with it and totally bad bad experience.

Just tried to make an appointment. Like the 1 star rating says «Methinks not.»
The office hours say they open at 8, but if you call you just wait endlessly on hold. When I pressed to leave a message (after 10 mins of waiting), they say they don’t open until 9. Glad I didn’t keep holding!
The girl that called me back made me extremely uncomfortable/​feel awkward and I had to repeat myself several times. Maybe its too early in the morning?
Eventually she says the doctors first appointment (to give me a 2^nd opinion) isn’t for 45 days. Guess the doctors lucky if she’s that busy but i’ll never know. The experience this morning is enough for me to turn away.

I was referred to Dr. Ruffy from my primary care dr. I was having a rough time with allergies symptoms. On the first appointment he «scoped» me and low and behold I had pretty bad polyps’ and a deviated septum. Dr. Ruffy had me go in for an MRI to confirm his findings and about 4 weeks later I had the polyps removed. The surgery went smooth and all my questions were answered before and after in a way that I could understand. I like that Dr. Ruffy has a good sense of humor, he is very down to earth and is super skilled surgeon.
His nurse Dora is very sweet and knowledgeable and I felt very confident receiving information from her.
I will be going back for my second surgery sometime this year and I have no worries since I know I have one of the best ENT surgeons in the Bay Area.

Dr. Ruffy has been with me through some very crazy symptoms. I have two previous sinus surgeries by the time I saw him. I have had chronic pain since I was a child. He performed my third sinus surgery and my left side is perfect. He is still working diligently on my right side and recently performed an in office procedure which has really helped. I won’t feel the full effects until late February but have been pleased this far. He’s still trying to help me with my chronic issues even though he is not an expert in some of he suggested issues. He’s referred me to Stanford and a rheumatologist. I’m hoping one day we’ll figure it all out but I appreciate all his efforts.
He also just got my step daughter in with 22 patients on the docket today because she went to the emergency room the day before. We are very thankful for that. She was running a very high fever for a week and the emergency room doctor had diagnosed her with periodontal abscess.
Thank you dr. Ruffy for helping us through this time!!!

Visited Dr. M. Ruffy’s office this morning and I was very impressed by the cordial nature of the staff and also Dr. Ruffy attentiveness to my ear problem. I would highly recommend Dr. Ruffy to anyone who needs advice and treatment for ear, nose and throat. I left with a feeling of confidence in Dr. Ruffy and his excellent staff.

Dr. Ruffy took care of my son’s surgery for his deviated septum. I found Dr. Ruffy to be very informative, thorough and he has a great sense of humor. After Ben’s surgery we were laughing about what sports he would take up that day such as rugby, lacrosse, football — it was a scream. His office called to check on my son the day of the surgery as well as the day after. I recommend him without hesitation.

I started seeing Dr. Ruffy a couple of years ago for a sore throat. He said it was from my acid reflux. He also told me my septum was deviated and my sinuses were very small. I have told many Dr. s for years that I felt like I couldn’t breath. It was like I was suffocating. But I have chronic fatigue and fibromyalgia and I thought it was just symptoms I had to endure. When I took a deep breathe my hands would sting. I felt like my left lung never got enough air, I had a constant sinus headache. I lived on sinus allergy meds, nose sprays and inhalers for years. I had been suffering for years. Dr. Ruffy suggested surgery for my deviated septum and to inlarge my sinus canals. I was nervous about it making matters worse. But I decided to do it. «it has changed my life» I can breathe again. I can filll up my lungs. No stinging in my hands. No headache. It has been like a miracle for me. Dr. Ruffy was the only Dr. to really address my problem after 12 years of saying :“If I could just get some oxygen in my lungs I think I would feel better” I was oxygen deprived. I feel like I am on my way to having my life back. I don’t feel depressed anymore. I am telling my story to everyone.
He pays attention. Answers your questions. Takes his time. And honestly cares about his patients. I am so thankful for this Dr.

OK, this is directed at office staff solely. I visited Dr. Ruffy 2 years ago and had a good experience — which is why I contacted him this morning, as I am dealing with a situation that needs prompt attention and was hoping he could see me in the next couple days. Things started well enough when the person I was speaking with told me he was not doing clinic hours today or tomorrow — I asked if he could see me later this week, restating I think this needs attention sooner than later. After checking my file she returns to tell me since I have not seen him in about 2 years, before they can do anything I need to come in for a consult visit. And, they have time to see me for that in May. Really?
When I restated the situation, symptoms, etc. and said waiting until May really wasn’t an option, she said «well, then you can go to urgent care.» This she says to an existing patient seeking help.
Hmmmm…Not real impressed.

I have been going to Dr. Ruffy for a few minor problems that can become very annoying without good advice. I found him cordial and informative, and never in a hurry to get to the next number in line until all questions were fully answered and understood. Whether at a Government office or a Doctor’s office, it is so common to not feel like we really are understood and to leave unsatisfied — I have found this ‘never’ to be the case with Dr. Ruffy. He is the consummate professional and full of common sense as well — he’s pretty witty too. I would give him all 5 stars but I don’t want to spoil him at so young an age.
TMcE

I went to Dr. Ruffy because of problems with my sinuses. Unfortunately, it was difficult to get an appointment at the time when I had the sinus headaches, I had to wait 6 to 7 weeks for the appt., but then Dr. Ruffy was very knowledgeable, listened carefully, was very understanding and had great suggestions and treatment options.
I was most impressed that he used a video camera to show me the inside of my sinuses. It only took a few minutes, was completely pain free and so helpful.
I feel very much in good hands to work with Dr. Ruffy on my sinus issues.

I’ve been going to Dr. Ruffy for a couple of years now, and he has met or exceeded my expectations in all cases. He’s friendly, he seems to be very competent, and his staff is nice.
I had some headache/​sinus infection problems related to my sinuses when I was younger and my Kaiser doctor’s solution was to prescribe me codeine. Dr. Ruffy ran some tests and found I had major sinus obstructions, which we are in the process of correcting. I guess I like that he took the time to find the underlying problem, rather than addressing the symptoms.
Also, one time he prescribed me some antibiotics (for a sinus infection) that weren’t covered by my medical plan. Rather than letting me shoulder this cost, he had his staff give me 30 free samples that he had lying around. Pretty awesome.

This review is specifically for Dr. Ruffy, not his staff. My first experience with his staff wasn’t the best but I’m hoping things will get better. However, at the end of the day I just care about my experience with my doctor and I can give Dr. Ruffy much love. He is super nice and down to earth. At my appt he really took the time to talk to me and was really focused on trying to diagnose my issue. He wasn’t exactly sure what was wrong with me BUT he’s going to work with me until he figures it out. That means the world to me!!! Instead of just brushing me off he is sticking with me and trying to fix me. Yay! I am hopeful :)