Mobile City

I was referred by a former coworker about this place and it sucks! My screen light was weird, too dim and out of nowhere my camera stop working and my screen was popping off, he had put a new camera/​screen supposedly. When I took it to an actual legit professional place, they told me my camera and screen had missing screws and many more missing things inside and I didn’t even know! All because this place either lost them, kept them, or was too lazy to do his job right. Definitely do not recommend! For those that say this place is good, you must not realize yet that your phone is messed up! Good luck!

This place is HORRIBLE and should be closed down. Should have known when they required «CASH ONLY» with no receipt that it was not a place to trust. But of course needed iphone glass fixed asap and they could do that. Or so I thought … five days later the glass split across the middle, it was not placed correctly and was too tight and split in HALF. Attempted to call them and should have known that they would not take ANY responsibility or even attempt to fix it without me paying them again. Person on the phone was RUDE from the start and you could tell receives these type of calls often. DO NOT go there, I have reported them to the Better Business Bureau also.

I’m only giving this place two stars because my phone eventually got fixed. So, to start, I took my HTC 1 M9 phone in to have the charging port fixed. The place charged $ 75. I got my phone two days later. However, the charger port was really loose. I was just gonna let it slide. The next day I went to charge my phone. After I pulled out the charger and along with it came the «new» part. I went back to tell the guy about it and he sled why I didn’t come back right away. I told him I just didn’t have time. So, he said it was because I use a generic charger and not the OEM charger. I just wanted it fixed and he said I busted the soldering. I mentioned I deal with tiny components all day and know what soldering would look like. I told him it’s not soldered. Long story short it took two weeks to fix the port because after promising to fix it at no charge. He told me he broke another part. Three weeks to fix.

This place is a complete scam.
My girlfriend, who doesn’t speak the best of English, went here recently to get a broken screen fixed, which ended up costing 150 dollars. The phone worked for about a day then completely died. She took it back and then they said the motherboard was dead and that it would cost another 170 to replace. I was a bit suspicious as to how this died so suddenly after the screen was replaced and when I question him about the possibility of them installing the screen somehow killed the motherboard, the manager grew incredibly irate, kicked me out of the store, and told me to go «f myself». Completely unprofessional, racist con artists that take advantage of immigrants that don’t speak very much English.

I thought this was a legit place but come to find out its NOT they took partes from my iPhone 4s im here at apple store they say parts have been switched and my serial number missing from inside

These guys are a scam
they completely ripped me off. I brought in my phone to get it unlocked, and eventually, they did it. So I took it home and installed the SIM card. but it wouldn’t send texts or access 4g.
So I take it back to them, and they say all transactions are final, and that they can’t give me my money back. At this point, I want them to at least take a look at it. so they do, and they say that my ESN isn’t clean and that I can’t have it unlocked.
Little do they know, I know several ways to check my IMEI and see if the ESN is clean or not, and it passed all 3 tests.
These guys completely lied to my face, and stole my $ 45. I’m looking into taking legal action against them now.
So BE WARNED: these guys are not to be trusted

This is an update from the first glowing review that I gave them. I paid $ 60 for the repair. The service was a complete 180 from the last time there. This is kind of long, so bare with me.
2 weeks ago, I came here with my gf to get her iPhone 4s fixed because it was broken (digitizer was cracked from a drop and display was distorted). Everything was fixed and great. I came back on Friday July 12^th, because the screen suddenly went white. The phone was still on, software is working, but the display was completely white. I troubleshooted the issue beforehand to make sure that it’s the display that was the culprit.
Jeff (I think he is the owner of the place and main technician) took a look at it and told me that the coils for the sensors that detect shock on the phone may be damaged and that he needs to resolder new $ 25 coils. He says that this may be the reason that is not powering the screen correctly, and if that doesn’t work, it may be the logic board. He tested and confirmed that the display was working fine. He quoted me $ 75 to solder 2 coils. He said since he is about to close, that he will work on it the next day and call me no later than 12pm. Cool.
When he explained what the issue was, I was unsure if what he said made sense. So I did some research online, and read up on a tear down on
to see all the hardware components on the iPhone. I found the 2 coils, and it wasn’t for a system sensor that detect shocks from the iPhone. The coils were for the contacts to power the vibrating motor. I was pretty shocked that he BS me the way that he did, but whatever. I wanted to check exactly what he did the next day when I came to pick it up.
Next day, we received no phone call well passed 12pm (thought he would be pretty busy with this) and decided to call the shop. It was ready. Came by to pick it up, but found out that the younger guy was there instead of Jeff; he was off until Monday. I figured he probably got it done last night. While my gf was checking out her phone, and I was talking with the other technician, she said that everything is gone. Her phone was completely wipe in a clean slate. Her pictures and videos are gone. Now, I know I should be backing up before we gave the phone to the technician (I worked in IT) but the problem was that she had over 14GB of videos and pictures and iCloud can only back up to 5GB with the free account. We cannot backup on the computer because there was a lockscreen pin that would not allow iTunes to mount the phone. Before the repair, the phone does not respond to touch, but can receive calls and texts. Naturally, my gf got upset about the situation and that her data is gone. The younger tech called Jeff and I was talking to him on the phone and he kept saying that it may be a accident or that Apple may automatically wipe the phone. He also said that they would call if they needed to do a wipe. I told them that this was never addressed, and that the phone was in their care and expertise. After going back and forth on whose to blame he hung up to let me deal with the current tech at the store. We were going no where with this. I calmly told my gf to relax, and said to the tech how are we going to resolve this issue. Both parties agreed on $ 25 to get everything settled. I didn’t think we should even pay because they screwed up, but paid anyways to get the phone back. I thought that would be the end of it.
Monday July 15^th, I got a mysterious call from an unknown number. It was Jeff from Mobile City. He called and literally b**ch at me, saying that it was our fault and that we did not pay for the work. He yelled, argue, and even claim that we did a remote wipe through iCloud. I was in disbelief. I thought I will never hear from these guys again, and they called to argue with me. I told him that why the hell did we want to wipe our data? For a small chance to get free service and lose GBs worth of data. WTF! Man, I thought it was over, but these guys don’t get it. He ended the call with «I never want to see you again!» SMH
I would give them 2 stars, because the phone was actually working now, but that last call did me good. Negative stars!
TL:DR
Came to fix iPhone 4s screen the first time, Awesome! Came to get it fix again the 2^nd time, wipe out all data without acknowledging this would occur, lied about the problems with the coils. Agreed on payment to get phone back after back and forth discussion. Store called me back and b**ch me out saying it was my fault. Phone is fixed.

I went here to get my Galaxy s2 fixed because I had cracked my screen. I called around to other places asking for quotes and I was getting between $ 170-​$ 240 just to fix.
I ended up calling Mobile City at the last minute and got a quote of $ 140 (that includes labor and tax). The guy that fixed my phone asked if I’ve been calling around and was given 20% off! Woohoo! :D
I took it in after calling and was told it’ll take 30 minutes at most and then ended up getting it fixed within 10 minutes!
Really fast and good work done here. It’s located in a little cramp area around a bunch of Vietnamese businesses. They only take cash so be ready! Overall, good place; fast, quality, and cheap IMO.

Never go here or any mobile city. I had water damage on my iphone 4 and i went to their new store on story road. they asked me to drop off my phone with them for a day so i can get a quote on how much they will charge me. They were going to charge me over $ 150 for my phone so i said No and took my phone back. I went Cellular link wireless and luckily they turned on my phone, and then told me that mobile city has SWAPPED OUT my MOTHERBOARD and camera because THERE WAS someone elses pictures and contacts. I came back the following day and told them about my situation. all they did was tell me to leave the store. BUNCH OF SCAMMERS and THIEVES. NEVER GO HERE

This people destroyed my iphone.
Stay away from this place!

I was referred here by a business partner after he saw my Iphone 3gs screen was completely cracked and shattered. It was bad, so I needed to get it replaced fast and I was also on a budget.
So I called Mobile City and asked how much they would charge, they had the best deal around town. So I went in today. The two gentlemen that worked there were very nice, didn’t make me wait at all.
It only took them maybe 10 – 15 min to repair even though they said it would be longer. They even offered to fix the back of my phone since it had scratches and cracks on the surface.
I loved the customer service, it was quite a bit of a drive from where I live but I will definitely be coming back if I need anything else, and I will be referring clients to them!
Overall it was a great price, fast and great service.

had my ipod touch 1g for like 3+ years now the battery life kept on failing like 5 mins then died, tried this place i call ahead of time asking for a price of battery replacement said it was $ 40. if u go to the place without callin then they would have charge u the retail amount of $ 50. luckily i got it for $ 40.
took less then 30 min to get my itouch battery replace. so far 4+ battery hour love these guys

Went in to get my cracked screen fixed. I had called previously from a craigslist ad (which was previously nagged about). They told me $ 45 to fix it. I called a few other places and found it seemed like the best deal (other than replacing it myself). I went in asked how much it cost, they told me $ 50. I said ok, whatever and paid it.
He told me it would take no more than 20 minutes and it was finished within 15 minutes. He sold me a screen cover for $ 5 so much easier than ordering it online and putting it on myself. He showed me some good covers and gave me some good advice.
I worry the screen wont be the same quality as the original but he said there is a lifetime warranty on water damage and something else. Although I felt a little bit like I couldn’t trust what they said anyways.
They were helpful.
The changing what the price was was a bit dodgy.
I dont know if I woud recommend them, but I wouldn’t give them a negative review.

I made a Unilocal account just for this…
–Turn my phone in on a friday to get it flashed,
he said the tech isnt off for the day so call back sat to see when itll be ready.
–so i called back on sat and he said it will be done on monday.
–Monday: called them and they said itll be started on today (no reason why it wasnet done), so call back wenseday for pick up.
–Wenseday: called and they said its not finished we’ll start on it today, the tech is not in yet, call back to see when itll be finished.
Like wtf im being too patient… Going to call them and take my business else where.
Not trying to bad mouth anyone, or kill the business but just want u guys to no what to expect. Iw ould be more gladly to return if they beef up there customer service.

Worst service ever! I came to get my iphone 4 unlocked and the guy who helped me was very unprofessional. He was reluctant to talk to customers and didn’t fully understand what I was trying to tell him. I had never done anything to my iphone since the day I got it from Apple and he kept insisting that I downgraded the phone. Not only was he unable to unlock my phone, but he also messed up my phone’s firmware.
Bottom line is don’t bring your phone to this guy because he will mess up your phone, just like he did to mine.

Took my iPhone for repair after hearing good things about the store (despite the comment above, seems like a hater honestly), excellent service, at a very low price! The guys there are very chill yet professional. They have a great array of covers and some awesome screen protectors (I have the mirror-​like protector)!
The store is hiding behind Carls Jr, but it’s definitely the best cellphone and iPhone repair out there in the bay!
I would definitely recommend it! I got my phone fixed as good as new, and it looks as if they really worked on it well, my phone looks in better shape, even if the problem was inside. I also didn’t have to pay some huge price, will be checking out the Winchester location which is closer to where i work.

Worst service EVER.
I was promised to get my phone repaired the same day but they only started working on it the next day after I called couple of times to check the status.
Very unfriendly service.
I would never ever go there again, and you should do the same