PostalAnnex+

Always have my business needs taken care of here
Weather it be copies, faxes, lamination or computer use
This place always comes in clutch

I love them here. They are so nice and helpful :) I come here all the time because I frequently sell things, and ship things and they have a great location, and are very helpful :) And they have cute little things in the store that are like sometimes on clearance and stuff :) I’m a paper nerd so I love it.

So I just needed to make a photo copy of some paper work and swung by here for that. Well let me tell you I had a horrible experience here. It was mostly the workers and their customer service. I walked in and said what I needed to do and this girl and dude both tell me to help myself to the machines. Basically I had to ask 3 times. 3 times! 1^st they tell me to use the machine on the far left. I check both machines on the left side and neither of them worked/​turned on.
Then the girl comes over to help me and directs me to the machine in the middle. It turns on, but since I don’t ever use a photo copier I felt like an idiot because it looked confusing as hell. Like how was I suppose to start this process? What am I suppose to press? These two workers were just leisurely chatting.
It doesn’t take an expert or professional to know that it’s just unprofessional. I see this too often. No boss around, hardly any customers and whomever is working will just y’know chill and lose focus and dilly dally around. And that’s exactly what took place here.
So finally they see that I’m having a hard time making copies of anything and the male worker finally takes initiative. He comes up to me and offers to do it for me because there’s a photo copier machine that works behind the counter. C’mon dude why didn’t you just do that from the start and waste our time. Are you actually lazy and don’t wanna do your job? At the very least it costed me 33 cents for 3 copies.
On top of all that what’s funny was, after he made the copies for me he just stared at me for a few seconds until I had to say: ‘can I get my paperwork’. This dude literally forgot to give me what I came for. Terrible. If I ever need to make copies of any paperwork I need then I am most certainly going somewhere else.

It’s now 11:05 and store is closed when it says it’s open at 11. parking is bad and can’t even rate the service cuz it ain’t open

Eric was such a great help today! Kinkos actually sent us to annex because they couldn’t figure out card stock printing. Eric was quick and we got through 300 prints easily.

We had a great experience using LiveScan at this location!
They were operating on summer hours, so I called ahead to see if they would still be open when we came in. The owner said that he would stay open until we came in so that we could get our adoption LiveScans in quickly.
We came with a two year old and a thirteen year old (both squirmy!) and the owner didn’t mind the extra company. We didn’t have to wait at all to be fingerprinted — unlike the police stations I’ve been to with almost hour long waits.

Came here to print something quick (colored flyers) for school and it was super fast and easy! The place itself is small, but they definitely have the equipment for your basic printing needs. Plus, it’s kind of under FedEx, but just as a smaller store so you may need to go through the other branches for your larger prints.
I was immediately greeter by the staff who was very friendly. I only had the file off of my email account but he immediately directed me to just download the image and that he would help me from there, which he definitely did! He basically just asked me the number of copies I needed and the quality of paper I needed.
It was quick and easy. It was only about $ 2.50 for six colored pages (on just regular paper). I was in and out without 10 minutes!

Kayvon helped me print a book with my pages and photos that is so important to me. I actually asked several stores to do it, and they weren’t able to meet my satisfaction. However, Kayvon impressed me with his speed and great customer service. I recommend this store and especially Kayvon!

When I spoke to Certifix Live Scan they directed me to this Postal Annex location. The worker quoted me between $ 54-​$ 70, and then charged me $ 69. They charged a $ 20 «office» or «rolling» fee for the fingerprinting service. I’m not sure if this is common, but it seems a little overpriced. I’d prefer next time to go to a business with set prices. The employees are nice enough. Im not sure I would recommend this business to anyone, the post office is usually 3x cheaper.

Such sweet thorough clerks. They are 100% concerned with getting you what you want. I went in to get some pages binded for a final project and they has various pages, colors, and bindings to choose from which made everything so much easier for me. They suggested styles that best fitted my needs. The pricing is also another great deal!

Another printing place that doesn’t print on card stock, even when I brought it in for them. At least they tried to make it work.
The counter help needs improvement. Don’t ask if you can help me and then wander away to do something else before I can tell you what I need.

Five stars — you don’t get that from me very often. Read my reviews. Henry and his staff are amazing! They take great care of us and embrace making their offerings better for all of us.

I only visited Postal Annex because I was new to the city. They are slow as molasses. Not very friendly. They don’t even crack a smile. As Joon Y. mentioned this place does look like a hoarder’s place. There is stuff everywhere. They need some organization. I shipped a package with tracking from this place. It was taken to the post office 5 day later. Not acceptable. This will be first and last visit to this place.

first few times i came here it was great! I got my stuff shipped very quickly, and it took less than 3 minutes, this time around however, there was a problem with the wiring, and the mexican woman employee didn’t know which printer was which. So i spent like 15 minutes trying to print a one-​sided 8.5×11. Then, oh my freaking god, she was having conversations with the people who arrived after me, could not figure out how to type in stuff into the computer for the shipping label, and I don’t know what the hell she did about the shipping rate, I asked for a certain one but she replied with another, and at this point I didn’t care, I just wanted to get the hell out of there. Next time, I’ll peek in to see who’s working, props to that young lady working on the other occasions I’ve been there — friendly, capable and quick.

Customer service here is pretty good and the employees seem generally nice However, good lord, this place is a f-​ing mess! Looks like a horder lives here, and totally dysfunctional. And took me close to 45 minutes to get what I needed to get completed there. =(

I LOVE their competitive pricing and Henry the owner is a gem! Every request is thoroughly worked on. Whenever I go in to pick my printing order, usually the task has been perfected and the final product is satisfactory.
They’re always courteous and accommodating and their work is superb.

This place is a great place to get all your paper/​copy services.
True, shipping is a bit more expensive than other places but the prices are set by corporate, not the managers. Their paper service prices are dirt cheap so they have to make their money somehow.
And with copy/​paper services so cheap, they have to make their money somehow. Black and White copies are 8 cents a page last I checked compared to Kinko’s 14 cents. Color copies are 34 cents compared to Kinko’s 54.
What stands out in my opinion is the customer service they provide. They will spend countless hours helping you figure out how to print out your school project or business portfolio or printing out 50 booklets. Many students, professors, business men and small businesses/​restaurants bring their paper needs to Postal Annex and get the cheapest prices anywhere as well as personal service.
Places like Kinko’s/Fedex and the Post Office are not going to give you the time of day to help you if you don’t know where the print button is or don’t know how you want to ship your package, but this place will.
As for previous comments, it is hard to find good student workers from SJSU. They stay for at most 2 years before they graduate and move out and there is a very steep learning curve to this job. I dare you, Sun W. and steven p. to work at a place like this for 1 week. You will get eaten alive.

I just remembered to review this place. I went to try to print some bigger then expected paper there hoping to find some help. Some asian girl was at the cashier and i asked if she could print this or not? She was like just use the color printer and print it. I went to the printer, it was a sheet fed printer and there was no way it would print what i needed. I was expecting help but she did not help me at all. So i walked out and walked a block back to my car. I will NEVER go back there again. Wasted my time there and seems like she doesn’t like working there.

This store does provide an extra touch for us that need to mail something. Also, since Kinko’s closes and charges a mint for copying, complete with your credit card first — the Annex does give an option.
On the dark side, I noted the Notary, took the time to read half my document when I was there. That was unkind and lacked professionalism — I really did not know what to say to him.
In addition, as we were doing the transaction — my documents out, my wallet, cash on the counter, a 23 year-​old man came over and reached across all my stuff and took a stapler. I asked the manger if that was necessary: he says –some cultures — are more aggressive than others. I looked at him and said: what compared to Americans?!! Hell we work the hardest, and we are in 3 wars as we speak. He shrugged his shoulders, and before I could finish my transaction– left to help the kid down the counter form me who just a minute before barged into money transaction.
On different transaction:
Also, I have noted a since of competition with the US postal service. I simply mentioned to a Starving student that the Post office charges half of what he was paying at the Annex and for no better service. That he could save a 100.00. This was a personal conversation.
The store manger yelled at me about how this was business, and I could not talk about other business in his store and gave me a hard stare. I told him that in the USA a man can have an opinion — speak his mind on such issues and he snarled at me and became difficult to deal with through the transaction.
This is way we have a US postal service. 1) It is impartial, all are welcome and no discrimination or forms of rebuke well be carried out. 2) it is cheaper and better run — historical truth. 3) The employees actually have benefits, a living wage and a retirement — not some guy making 8.50 an hour with nothing but a dig type cave to go to when done. Such place invite nefarious going ons… and allow for men like this manger to carry on with less than professional grace.
For profit Boxes and services really don’t add up when we have a fine postal service the best in world and has served us since the start of this land. I would be careful when dealing with Postal Annex, if not all of them, they simple do not do fair, good business.
Note: $ 70.00 A year for a US Postal Service Box
Postal Annex charges 140.00 Same box same Hours and you can get 24 hour boxes in the US Postal service
US Postal Service Employee gets a living wage and pension
Annex Employee gets 8.50 maybe 9.00 an hour — with no benefits and not hope: it is a from of slave labor — that is in charge of your mail and life — not worth the risk — all high level documents better go to the US mail in my view

Very Friendly staff. Low prices for copy and printing. Great for students and professionals.