Precision Tune Auto Care

Avoid brining your car here !! They are scammers. First of $ 50 for an estimate, enough said right? Well, they quoted $ 576for some wires («harness») to be changed from the battery. What! $ 576 not worth it. icalled autozone and the parts were less than $ 50. We talked and he said he would do it for $ 300 cash if I decided within the hour. I told him that i didn’t have $ 300, I was planning to pay less than $ 200 and was going to make some calls. I found someone who would do it for $ 80. My kids pick up the car and his response was «ohh I already did it, it’s $ 200».I never agreed to it! He took the liberty to make a decision only a customer could make. Come on now, we both speak the same language. I know that’s illegal! First off, if his work was really worth $ 500 he never would have brought it down to $ 300cash. secondly, I NEVER agreed to the job being done. Horrible experience! Never will I bring my car here again and I will make sure my friends and family know about the dishonest work they do here. And to top it off, they left my car dirty with black (dirt/​oil) handprints. Is he going to pay for my car wash? Avoid this place !

Sorry, but I would never take my car here again for anything or even recommend anyone coming here. Came in for just smog check and didn’t expect much to begin with, having seen their Unilocal ratings beforehand.
Sure they have great coupons and you might be okay with oil changes, but that’s about it. The guy doing my smog couldn’t even find my 2^nd oxygen sensor, I had to have him lift up my car and I personally showed him where it was. LOL.
After the 3^rd time coming in, he finally turned me away to another shop which he believed was more capable of looking at my car.
I’ve worked on all my friends and family’s car for years and have never seen such a joke of a shop. Just go next door, there’s a reason why NAPAs shop is always packed and this is not.
2 stars for the friendly but unknowledgeable mechanic who worked on my car

I really wish that there was a negative on here because place has to be a JOKE! I went in to find out about my son’s transmission and they talked me into having it repaired at their shop. I was telling them that this other transmission would re-​build my son’s transmission and that they would price match the other transmission place if I would have the work done with Precision. I have had my sons transmission replaced twice and now going back once again. I am so PISSED that they just wont give me my money back so I can take it somewhere else. Everytime I call all I hear is «I understand» Really! You cant possibly understand what I am going through. All I keep hear is that is under warranty and they will fix it. My son’s car is now being towed 2 ½ hours back to there shop only because they will not pay someone else to repair the work that Precision people did. Now I will be going on my THIRD transmission within three month. Oh and let me not forget to mention that they don’t care if they damage your car because they will not fix your car. Now if any of you that is reading this and want some good work done and repaired right on your car then DON’T take it to Precision Tune on Monterey Rd., take somewhere else. I will NEVER have anything else done to any of my cars at this place!!! I really wish I had an extra $ 3000.00 and have my son’s transmission replaced right.

Took my car here to figure out why my AC wasn’t working, which could have been quite expensive. These guys got it figured out and didn’t BS me and tell me I basically need to rebuild my entire engine (like most mechanics do — ESPECIALLY when a girl is the one bringing her car in). Got it fixed quickly and now my AC is colder than its been in a LONG time. I’ll definitely be back to this place! Thanks guys!

The guys here are very professional and honest. I came in with a known tire problem and their recommendation is to replace them. Not only they were very competitive in offering the best price for the tires, but also inspected my brakes and provided a detail report of the life my rotors as well as my brakes. The good news that they were half way there and not need any change for another 2 yrs based on my driving distance, but recommended future inspections for every 15k tire rotation. I will definitely come back again as they have great pricing on oil change, smog check and full engine inspection and debug. I trust the staff very much and will come back again and will recommend to anyone.

Ridiculous expensive compare with others auto care that located nearby. Think twice be4 u come here.

My sister recommended this place to me and decided to check it out. I left as a really happy future customer. I got my brakes checked and found my answer a really honest one, «no brakes needed for now». Its hard to find an honest mechanics and by this, i definitely will recommend this place! Btw, Gilbert gives a great customer service!

I wish I could give this place zero stars. This place is exactly the kind of place that makes the average consumer distrust auto repair shops. They will sell you crap that you don’t need, but that’s standard with many businesses. The problem is when they sell you 4 wrong sized tires at 50% more than competitor’s shop. They charged $ 139 each for 4 wrong sized tires then downplayed it when I came back in. Never going to them for anything ever. I’ll take my chances because honestly no one could be worse.

I always come here for any car issues from an oil change to fixing my ac. They will finish in a timely manner and price is reasonable. I highly recommend them.

This place is a joke. Whent in for an oil change. They tried to up sell evrything there. They said my transmission will go out soon. And they would charge me $ 2, 500-​$ 3, 000… but all that was really wrong was my transmission mount which I bought for $ 100 and replaced it my self. this place is a jok…

These guys here at precision tune auto care really know their stuff… my truck was running ‘rough’ so I brought it in. Now my truck runs great. I will definitely be back for any servicing the truck needs. Gilbert is very professional and helpful.

Anytime my car has a problem I always take it to precision tune auto care. Gilbert is super nice and friendly. He gets the job done and I never have to worry about something going wrong. I’ve been going here for years and never had a problem and would totally recommend this place.

Can be pricey and up-​salesy. That said, they do a professional job. If you find coupons it’s a great deal.

I just wanted to say how exceptional the customer service is at Precision Auto Care!!! GILBERT is one of the nicest most genuine guys I gave ever met in the automotive/​mechanic industry!!! He is so personable! I have only worked with him two times, but this last visit he remember my name, asked me how work was, and remembered my bf!!! I am a girl in my mid 20’s & I feel confidant and secure knowing I am receiving the best price & top quality! I would recommend this place to anyone! Best experience at a mechanic! I will continue my services with them! Thank you GILBERT for making me not hate the mechanic so much! :)

Went in the other day for basic service
and got greeted by Vince a very rude man he was
Yelling at techs and gave a vibe of not wanting to be there
He tried to sell me a bunch of stuff overpriced services that I
Know we’re just done on my car when I declined he shook his head
And when I asked about his recommendation he told me he didn’t need my business
And walked away from me I had to finish my transaction with a tech he was very helpful and not rude although he looked like he was annoyed to be there with
That guy that was an asshole. Don’t go there
New mgmt sucks was way better in the past long time customer lost cuz of the guy they have running it

just wanted to say that I have been a customer for years and have always been treated fairly, honestly and explained the service that I need and not what other mechanics SAY I need! Gilbert and the mechanics there are very personable.
good customer service is always appreciated, and I got that here.

Came here for an oil change and when I came out, my poor car was SCRATCHED on both sides at the exact spot. i noticed it right away on one side and ran to the other side to look and the other side had it too. which means, it was cause when they drove it between poles/​on a rack to do the oil change.
i knew there was no point in arguing with them there, as there’s no proof it was done there or prior. BUT I KNOW MY CAR. the scratches was in a horizontal direction coming from the front to back, and identical on both sides.
if you don’t want your car scratched up, steer clear of this place!
although the service and employees were nice, i still have to give it 1 star considering it DAMAGED my car.

Bought a groupon for this. They claimed oil change was 68 bucks value yet still charged us extra 10 bucks for 05 – 20 oil which my engine supposedly requires.
We also had to wait 20 minutes just to drop off our car.
Worst part of the Experience — we were told the car was going to be ready on the same day (dropped it off at 2pm). No call as 5pm passed. We finally drove there to see if they’re still working on our car. No, shop was closed. No call, nothing. They just thought it would be alright to keep our car overnight for a simple oil change. How fun.
Not coming back to this place again.

Great service! Great DEAL !!
Before I went in for an oil change, I printed out a $ 5 off coupon off of their website.
The standard oil change was $ 23.81 — $ 5 coupon = $ 18.81
This was the cheapest I’ve ever paid for an oil change! I am so proud of myself.
Eric serviced my car and informed me that I must get new break pads. He didn’t force it upon me to get them there, but advised me to replaced them ASAP– due to my safety.
The only downside was that it was on a «1^st come — 1^st serve» bases. I was there for about 1 hr or so. I’m thankful I had a good book to read.
I guess with the money you save, you compromise in time.
I recommend this place to someone who needs an oil change & has the day off.
Thanks for reading!

Went to Precision Tune in January 2010 and got a head gasket replacement. The work looked nice and clean but there was still an idle problem that they said they had worked on to the best of their ability, and generally seemed really dismissive because at that point, I wasn’t able to pay for more work. I was told that the timing belt was at fault for the lingering problem and could not be adjusted to make the engine run smoother.
Now I’m selling the vehicle and the head gasket needs replacing AGAIN. One year later and Precision Tune’s work is not holding up.
I should have stuck with driving down to the Morgan Hill location because they’ve never once blown me off and their work has always held up for at least a few years.