Safeway

Came by this Safeway the other day and it was quick and easy. There is plenty of parking available in the private parking lot. Grocery store was large, clean and well stocked.
Safeway has a small selection of organic fruits and vegetables although they seem a tad more expensive than Whole Foods…
Self-​Checkouts are available by the exit to help speed the check-​out process.
Staff were all dressed in uniforms and name tags!

Sorry for the 1 Star review but your deli department has THE WORST customer service I have experienced in this area (yes, literally the worst.) They are dragging down the rest of the store. Bill in the meat department is wonderful and friendly, the clerks that help me in self checkout are usually amazing and helpful, but every time I go to the deli counter it feels like I am pissing them all off just by being there. Half the time I’m ignored for the first five minutes then they huff and puff about the fact that they have to pause whatever prep work they are doing to help me. I suggest firing the staff and starting over. There is one lady, elderly Hispanic women, who is the only one I would keep. Maria, Dianna, and the rest of them, it would be better to fire them and move on. It is apalling that they are allowed to work a customer service job with the attitude they have towards people in general. I will no longer be wasting my time at the deli counter. Taking my business elsewhere and I highly recommend you do as well.

I love safeway. However, just leaving this location was not what I expected. Standing in line at the sandwich counter to get lunch — being excited cuz I was the only person in the whole deli area is great however, the 2 women behind the counter were too busy talking to each other to notice me. After waiting 5 minutes, I waved my arms and said hello. Sandra replied yes and I said I would like a sandwich — she didn’t walk over to the sandwich area. She didn’t say I will be with you in a moment. She asked again what I wanted from across the deli. I said I would like a sandwich and have been waiting for 5 minutes. She replied with you didn’t give me enough time. REALLY SANDRA! The customer stood there longer than necessary and you didn’t get enough time. This is not proper customer service at all! She never made an attempt to move help me. I walked away and asked her name and she was still just standing there. I did tell the manager and he was extremely nice and gave me a discount but like I told him –I don’t have a disease. I am a good loyal safeway customer. I wasnt looking for a discount, after working all morning, i just wanted a sandwich for lunch. Sandra in the deli –Thanks for giving such CRAPPY service. It’s so nice to know that you can work in customer service, treat them worse than feces, not do your job (she worked in the deli and couldnt make sandwichs) and get paid for it. And Thank you Sandra for letting me get lunch at McDonald’s — their customer service ROCKED! And just fyi… I will never buy a sandwich from this location. I will go to where people work for their job and not treat a customer like a disease! !!!

worst «hot food» ever! i live nearby: be warned!!! do not get their hot foods. it’s for dogs!!!
customer service is horrible too.
no. just stay away.

Updating this! Once again, best selection best service best prices. I finally found a good one. Been looking.

While working with an Alameda County Health Inspector, I was advised to check the restrooms of new restaurants and food stores. They were a very Good indication of how clean the kitchen and food were stored and handled. The number of stars shows how well Safeway at Stevens Creek and Lawrence Expressway do. Better yet, their pharmacy is phenomenal and the employees are amazing! Do your shopping here!

I can’t believe I am reviewing a grocery store (lol) but here goes!
This is my favorite grocery store in my area. It is clean, well-​lit, loads of parking, has what I need, has self check out, and a mini Wells Fargo inside. There is even Wifi here, folks!
Compared to other grocery stores, I find the items here cheaper. It is another plus to have a Safeway card as well where I can just enter my phone number to get the discount, holla.
Now go crazy with your grocery shopping.

This is my favorite go-​to safeway. They’re always stocked with everything I ever need at anytime. I gave the other Safeways around the area (homestead, next to valley fair) a chance just to end up driving back here to complete my shopping list. Love it. The staffs are friendly, store is always clean and the lines are always really fast.

This isn’t the usual Safeway I go to. I only go to this one when I am in the area and need a couple of items. Well, today, I found myself in the parking lot after a trip to one of the other stores around and decided to do my grocery shopping at this Safeway. I have to say, I was pleasantly surprised. I found everything I needed. It’s a well stocked store, clean, friendly employees, and just a good vibe feeling when you’re walking up and down the isles. Although I didn’t need any Asian foods today, I found that this store has all of the Asian basics that an Asian meal can require, such as black bean sauce, banana sauce, ramen, etc… Near the seafood section, I overheard a super friendly employee chatting/​joking with a customer walking by. As she walked by him, he asked, «Do you want some frog legs?» Of course, she was confused and it caught her attention. They carried on a conversation for a couple of minutes and during this time they talked about the different seafoods that he had. Management must love him! Anyways, a very positive experience grocery shopping today!

New, very nice, and clean Safeway. Customer service excellent.
The only reason Safeway is not getting the five-​stars today is that they started using dark semi-​sweet chocolate Hershey drops, instead of chocolate shavings, on their chocolate cake w/​strawberries & whip cream.
Believe it or not, it changed the taste and the texture of the cakes they used to make using chocolate shavings.
(I asked to speak with the manager, but she only works from 8 a.m. till 5 p.m.).
I admit it, I’m a chocolate snob!

Went shopping in this store only because it was in the area we were hanging out with a friend at.
I have been here a couple of times and it use to be a regular store I use to go to when I was a teen.
I got a few items and shopped around for some groceries. I was craving sushi and I decided to get a shrimp roll and California rolls.
After a drive back home to downtown where I reside, my boyfriend accidentally put the sushi in a bag that slipped and I was a little upset. Than I really looked at my rolls and realized there was a hair in my sushi roll under the shrimp. It would have been hidden an I would have never known about it. Nasty!

Oh Safeway, why do I love you so … well, only because you’re right around the corner from me; and well — to be fair — you do easily stock some products that are hard to find elsewhere (I won’t mention what ha ha).
But really, this store has been a life saver many-​a-​time; usually due to it being open most of the time (save reserved slots on holidays) but also due to it stocking those really delicious ice-​cream bars that I just can’t seem to pull myself away from …
You will be the end of me Safeway! haha. They also have a Pharmacy which makes it super convenient to grab meds when you need ‘em (which is not so often for this mega toned, healthy bod of mine — yeah right, who am I kidding here!?). I do know at one point in time they had an offer to supply you with $ 50 of credit if you transferred existing prescription through to them.
Other than that I stick to the basics here (anything non-​Safeway, sorry guys) such as milk, eggs, cheese, fruit, soup and toiletries. For everything else, you may have a better bet going elsewhere — especially with most fresh fruit/​veggies and fish/​meats.
It does double up as a quick spot to relieve yourself (in case you need a restroom break) without having to buy anything ha ha (I’m evil!) … head to the back of the store right next to the eggs section (pro tip — you’re welcome: p).
Usually always clean, and they spend most of their time unpacking goods around midnight … don’t ask me why I’m there that late at night (hint: it’s those damn ice cream bars!!).
And you may catch a few cute straddlers making their way through the aisles (not that I go to Safeway to shop for dates … but if I had too — it would be at 2am in the morning … just sayin)
Also, those 6 self-​checkout lanes are the best! Well, unless it’s super busy … then not so much. Note-​to-​self: State law now prohibits your drunk self to buy alcohol at the self-​checkout lane … LAME!

***Updated 1/​27/​14***
CHECK THE EXPIRATION DATES.
After a few years of necessary checking, finding coffee beans that were «best before» 2012 just pisses me off.
Check your frozen food. Your creamer. Your cereal. Your candy. Your chips. Check it all. This is an ONGOING issue.
I gave management a heads up a few times, but now I find that they’re trying to sell me 2012 product? F*** these guys. Not the floor staff, the accountable staff.
Unbelievable.

This Safeway is right next to the mall and usually feels kind of sad. It’s smaller, seems dingy and the staff last time rubbed me the wrong way. But can I get what I need? YES.
Parking, this parking actually works since it is ONLY for Safeway customers. Luckily, you don’t have to fight with the mall people.
The staff is lackluster here. This last time two cashiers were at the same station just chatting away. While she did get my purchase correct, it seemed liked I was in her way of talking. What were they chatting about? Gossip about another coworker. It was just unprofessional, mean spirited and I assume not what they were supposed to be doing. But I do get in and out quickly.
The selection here is a bit lacking too, but usually I can find what I need. This just isn’t a Safeway I really do my major shopping at. Instead, it’s better and in and out kind of deal.

I have been going to this Safeway for the last 20 years and lately, the customer service has gone done so much. it is beyond the level of tolerance. There is one cashier, in particular, she only talks to certain customer, mainly white people.
She does NOT say A WORD! to any Asian.
For that reason, I prefer to go Self, but the other day there was some issue on the machine and the screen came up with «assistance needed». Unfortunately, this unfriendly lady was the attendant. She came to my machine, took out jammed receipt, handed it to me WITHOUT SAYING A WORD!!!
NO SMILE, NO APOLOGY, NOTHING!!! and a minute ago, she was talking with a white guy in front of me, like a childhood buddy while assisting him.
WHAT HAVE I DONE TO THIS LADY???

I have come to this Safeway store for 16 years only because it is convenient. I know from experience that they never have enough check out personnel. Typical of Safeway, I was in the 15 item checkout and waited and waited and waited and then
to my right, they opened another checkout. Everybody behind me moved to that line and the guy in front of me had more than 15 items. I am going to do my convenience shopping somewhere else in the future.
Too bad 0 is not an option. Had to go to safeway again. One checker, 20 people in line, and they don’t care. If you shop at Safeway, make sure you get all the discounts you can or go somewhere else.

So, there I was, buying stuff to make chili. I got my stuff, went to the check-​out and the guy started ringing me up. I assume he was new, since it took him forever. I ran my card, and it went through, though no receipt printed. It said that it went through on the card reading thing. That was OK, but after a while, the guy finished the ringing up and asked how I was paying. I told him I’d run the card and he said «It didn’t go through.» I asked if he was sure and he said yes. I ran it again, and it did exactly the same thing it had done the first time, and I asked again, «Are you sure it didn’t run before.» Another checker said if the receipt hadn’t printed, it hadn’t gone through.
And, of course, you can guess if both charges went through.
Luckily, my Bank took care of it right away, but still, meh.

This Safeway is clean, well stocked, the staff are friendly, but they never seem to have cashiers on duty. Each time I’ve gone in there has only been one register open and a line of people waiting for the self checkout stands, which is weird because I go around lunchtime. Great parking though. It’s super easy to park really close to the storefront.
Every time I go back, the staff seem to get friendlier and friendlier! I love it.

My go-​to Safeway! Not only is it close to my house, but it’s the best one I’ve been to in the area. It’s huge, clean and I’ve never had a problem with stock issues.
The workers here are very friendly and helpful when I need them.
My favorite thing about this Safeway is the wine selection. I found this place to carry more brands than most Safeways. They have 2.5 shelves full of wine! Other Safeways I’e been to only have one.
Parking is plentiful.

So, not necessarily a review for the overall food products they sell, but I was super excited and stoked to see that they have quite the wine section and selection. They sell Caymus as well as the Jospeh Phelps Cabernet.
The wine section is split up by reds, champagnes, and whites! Will be returing here to find great deals and discounts on their pretty decent wine selection. I believe you get 10% off when you purchase 6 or more bottles as well!
Oh and also this place looks remodeled.