Safeway

I love going to Safeway here. Since my mom caters, we would always buy soda here since their cheap. I remember the cashiers would feel lazy right after they daw, my mom and I. The cashiers are pretty nice and funny. :)

This safeway is okay in my opinion. The workers here are nice and helpful.
I don’t really like going to safeway because its pricey. When I can’t find what I’m looking for at a different grocery store then I come here. The only time you can get your groceries for cheap is the safeway card. Lucky, Save Mart, Food Maxx don’t even need a card to get discounts, its already included.

So I’m a bit sad that safeway is closed, I used to do all my shopping here, they needed to update it anyways everything looked so old. I’m hoping they shut down for good and a mi pueblo take their spot.

I must be candid, and state that Safeway is not first on my list for grocery shopping. I admit I go to Joe’s, Whole Foods, Walmart and Fresh Choice. BUT, when I need something at the last minute, I head over to Safeway near Orchard Supply.
HOWEVER, unless my favorite checker Heather is there, I’ll head over to Target or Walmart.
Hands down, she is the absolute MOST FRIENDLY woman! She is decent and respectful to all her customers. I have never seen her ‘act up’ like others do, and she always has a wonderful smile on!
There is also Michele who is in the floral department. She too is really nice and helpful in making the exact arrangement, at an affordable price.
Unfortunately, I only visit there occasionally when I have to visit someone in the hospital, or in the…
Steve

I’m a regular at safeway but I just moved to East San Jose and this happens to be the one closest to me. Not a fan of the small size and limited selection. Could use a remodel and the parking is not great either. No bad experiences but since I’m picky about my shopping locations I drive a little farther to a different safeway instead.

Safeway Safeway Safeway.
I love coming to Safeway. It’s always the first store on my mind when I need to get the essentials BUT ever since I came here to get salmon and waited in the back by the meat to ask one of the butchers a question made me change my mind about this place. I saw one of the butchers come out from the back and I was trying to wave them down, they looked at me and then just walked away. –_​_​– GREAT SERVICE! Not!
I had to wait in line at a register to ask a worker a question about the salmon. I asked him if the salmon was boneless and he said he didn’t know. He said so do you want it? And I said not if there are bones in it. He looked annoyed that he had to go to the back to ask the butchers if there was bones in it. He finally came back and told me that there were bones. So I told him thank you and that I would not be getting the salmon.
Instead I went to Lucky’s right next to the house and they had exactly what I wanted with a butcher who was there to answer all of my questions.
Thanks but no thanks Safeway.
3 stars.

A sufficient Safeway. It has all the usual things you need, along with plenty of parking.
Not as good of a selection as other Safeways. Customer service is always excellent (very friendly cashiers!), but overall it looks tired and old and the express lanes are never really that express.

Safeway has been my savior in terms of being on a tight budget. They have a good amount of deals through their ‘Just For You’ promotion. Download the app and you can swipe which deals you want for every week. My favorite deal from the past is the $ 0.69/lb bananas. Every time this deal rolls around, I stock up as much as I can.
Service: I have found the employees to be friendly and prompt in terms of correcting any errors. I’m an early bird, so sometimes the new produce of shipment is not fully stocked. But, they have been more than happy to grab and fill missing produce when asked. Being polite does make a good impression
New Items: This location and other Safeways are getting more healthier and organic products. They even have superfoods such as dried mulberries and dried goji berries! You can found these products closer to the produce section at this location. Check them out next time you stop in and don’t forget to view the large varieties of squashes. You won’t miss it; it’s the big tower in the middle of the floor.

5 STARS for the great service! As I was checking out, Heather (cashier) noticed that my red curry paste was manufactured in 2012 and had already expired earlier this year in 2014. Before I could even ask her for another one that wasn’t expired, she already had someone go look. Unfortunately, there was not, but had it not been for her, I would have gone home with an expired paste and not even realize until then. She not only saved me the disappointment, but also gladly made the return for me. Speedy check out and excellent service! +++++!!!

The only reason why I come to this Safeway is because it’s on Capital Expressway and it’s by my house. I quickly regret this decision every single time while I wait in the long ridiculous lines. This Safeway has only two or three cashiers open with extremely long lines.

Safeway always has great deals. Although you have to sign up for a club card, which is totally free. They’ve got sections of international food & ingredients. This location is very convenient for me since it’s so close. Only thing about this store is its cleanliness. I’ve never seen a Safeway so old looking and messy. Their customer service makes up for that though.

Okay place checker adam is very nice and helpful
Dont go after 4 pm long lines get there early they only have 2 or three aisles open at a time
Needs a remodel, same look since 1993

I doubt people really look at Unilocal reviews for grocery stores, but my cashier was such a dick.
After we paid, my mom looked at the receipt and noticed that a certain promotion for the bakery didn’t appear on the receipt. I think it was something like, if you buy $ 5 worth of pastries, you get $ 1 off. We got $ 5 off our entire purchase for buying over $ 20 worth of groceries. The cashier noticed my mom looking at the receipt as I was gathering our things. The cashier rolled her eyes and yelled, «YOU GOT $ 5 OFF YOUR PURCHASE. IT SAYS IT ON YOUR RECEIPT.» My mom asked about the bakery promotion and the cashier didn’t explain it very well. She just kept repeating, «You got $ 5 off your purchase. You can’t get the $ 1 off.» And my mom said that it worked before and what was so different this time? But the cashier spoke to my mom in an annoyed tone and as if my mom was stupid. It was just a simple question that my mom asked. My mom decided that it was a waste of time talking to her and left. As we were leaving, I heard her laughing. The laughing could’ve been about anything, but a part of me really believes that it was about that whole situation.
If a customer is looking at their receipt, you don’t just yell at them. She was ust looking over the receipt to make sure everything is charged correctly. People do that. My mom didn’t mention the bakery thing until the cashier yelled, «you got $ 5 off.» You just don’t yell at customers, period. Don’t roll your eyes before they even say anything to you. Don’t look like you’re about to throw a bitch fit, because it is a little bump in your day. If you feel like the customer is not understanding what you are saying, refer them to the store manager, who can hopefully articulate it a lot better than you. It was only a dollar and my mom wasn’t going to cause a huge scene over it. She was just wondering why it worked the last time she shopped at Safeway and why it didn’t before.
The store to me is whatever. We only go here once in awhile when we need last minute things. Customer service needs to A LOT of improvement, because I’m tired of dealing with pricks.

Love this Safeway and hate it.
I love coming here because I know where everything is and the staff are awesome.
I hate coming here because of the lines. It doesn’t matter when you come because at random times it takes longer times waiting in line than it does shopping.
Overall I would definitely come back but might not stay if I notice lines are extremely long.

It’s so sad here. I’ve been coming here since they opened way back in the day. I use to spend my summers as a kid playing Spy Hunter and Stargate here. Yes that’s how old I am and that’s how long I’ve been coming here.
The employees here are awesome, friendly, courteous, helpful, it’s always a pleasure to interact with any of them.
One of the many problem here is the lack of cashiers in the evening. I’ve literally seen people walk out of here rather than wait and I have to say that I’ve been there, done that too.
Here’s their biggest opportunity, are you ready? How does a grocery store run out of milk, eggs, and bread??? Seriously! I mean these are a staple for any grocery store. It’s amazing, they ate constantly out of these items. When it comes to groceries I’m an impulse buyer, but you need to stock the basics for me to stay and cruise the aisles. If you can’t maintain the basics, then it’s «Game Over»
You know it’s bad when you have to drive across the street to Target for those items. The only thing keeping me coming back is Redbox and while we’re on that, I’m going to go all out and bust them out on that door on that side too. They lock the door on the left side in the evening which I think is lame and a fire hazard. If memory serves me correct, Santa Clara County requires entrances to be accessible during business hours for emergencies. Now, I’m not stupid, I understand why they do it (for security) but what kind of message does that send the patrons? It tells you that they don’t trust you. Sorry, but perception is reality. Maybe if you had staff I’m the evening that worked more than the express lane then you wouldn’t have a theft problem.
I don’t see good things for Safeway in the future.

I use to go to this Safeway all the time until I got tired of their terrible customer service and how their fruits and vegetables were hardly ever fresh.
If I had a choice, it wouldn’t be this Safeway location. They’re always suspicious of people stealing and so they treat everyone like they’re criminals.
Would it kill them to act as if they didn’t hate everyone that walked through their doors? It’s like they make us wait in those long agonizing lines on purpose.

THE WORST SAFEWAY OF ALL TIME!
They always have expired foods the meats aren’t even good for human consumption, The people in the deli are gross and touch everything with their gloves on. My son got sick off chocolate milk we purchased and Safeway doesn’t give a damn. They hire ghetto thug employees who don’t care about the store at all. I hope they shut this store down

Mission was to buy some cases of water and some beef steak for dinner.
— Beef steak (thinly sliced 6 slices) $ 4.75
— Water (Safeway brand — Refreshe) 3 for $ 10.00
— French Vanilla Milk $ 2.99
Tina’s Tips and Tantrums
— Nadia, the cashier, was awesome and patient with my mama! She helped us put 3 cases of water into the cart and offered to ring us up. Super friendly and helpful
— The beef was delicious and cheap!
— Everything was easy to find and clean

Well–
Express lane– not very express-​ish
Produce– vegetables along the far wall, not very fresh at all. Really bad rotten greens that shows purplish-​yellow. (today was Bok Choy)
Items in between both walls, produce stands, new items being put out. I actually got. «Hello». Sad to say, only produce department actually greets, ask if you need help, and volunteers to check the back without asking.
Cashier– she was very focused on leaving her shift. She forgot to bag the lady in front of me for her purchase. I punched in my Safeway card, swipe my ATM card, asked for $ 20 back… yet she still had me «enter my Safeway card» after it was all done. Told her I am done with it. She closed her cash register that popped open gave me my receipt. Where’s my $ 20? It’s 2:30pm. Your shift that you shouted to the manager about ends at 3:00. Don’t worry, you’ll get paid working. I’m just worried about my $ 20. I almost forgot about it too until I double checked my receipt.
New item alert! Soda aisle 12oz bottles of 10 calorie sunkist drink only 25¢– I buy a 12oz can from vending machines and they cost $ 1!
I went in only for a potato for my son’s project. Before thinking I should’ve grocery-​shopped elsewhere, I did go to Target, they only had bags of potatoes, I only needed one big one. Not small ones. I went to maxim. Also only small ones and Japanese yam. Safeway was my third stop. Safeway really is my last resort for grocery shopping.

I’m not going to hate on this place. it’s my go-​to location if I need ingredients for a meal I’m about to cook… last minute.
It’s usually understaffed, especially around night time when lines could get pretty freaking ridiculous.
If I were you guys, I’d avoid this safeway and go to a different one if you’re looking for a good and clean location that is staffed appropriately for the amount of traffic coming in.