Shinmori Optometry

It has been a while (like 5 years) since I’ve visited Shinmori Optometry. And everyone was as friendly and very helpful as I remembered 5 years ago. During this visit, I scheduled back to back appointments for myself and my husband on a Saturday morning.
My visit was great! Dr. Nakano was very knowledgeable and friendly. She relayed the comparison of my eye from my visit from 5 years ago to today. It good to hear the difference eyes have changed.
The only comment I have is based on my husband’s observation, that he wish she explained what tests they were doing and why. This helps with understanding the status of our eye health. Though we, both, have pretty good vision we just wanted to know more about where my eye health is today and what we should do to prevent deterioration of vision and how to protect our eyes. Also, my husband thought that there should have been some warning on side-​affects when administrating the chemical used for the eye pressure test. My husband had a negative reaction to it which was comment for men. Other than that, overall our experience was excellent.
Lastly, I just wanted to note that I had my daughter there with us and they had a little section for kids to play. When I had to step away from her, the staff was extremely friendly and was able to calm her down while I was away. Extra brownies points for this!
Thank you to everyone there!

Amazing service and help! The optomistrists were very friendly and helpful. They explained all the tests they were running (it’s been a while since I’ve gotten my eyesight checked!).
Also the office staff also went above and beyond with helping me out, they helped me pull and look at new frames for over a half an hour. They even encouraged me to wait a few days before picking my frames in case I decided to change my mind. I’m a lost cause while shopping so the help was appreciated and I’m still loving my glasses four months later. I’m planning on being a long time customer here!

All the gals at shinmori are fantastic! I went in on Monday because I noticed my vision isn’t where it used to be. I was a bit early but they still processed my paperwork and encouraged me to take a look at their selection of frames on the chance that I did need glasses. They have all the usual designer brands and the prices were pretty fair in my opinion. I saw Dr. Hoa Tat and she was amazing. I occasionally get anxiety in doctors offices and she was extremely patient with me and allowed me time between tests to breathe. She was very gentle and kind the entire visit. The office was very beautiful in its design and very clean and bright. I highly recommend Shinmori Optometry to anyone looking for a new optometrist. Thanks again for the great experience, ladies!

Although not terribly excited that I now need reading glasses, I was very pleased with the experience at Shinmori Optometry. Excellent staff. Very professional.

Been going here since I was young and still going! Staff is always very friendly, courteous and knowledgeable. :]

Everyone in there is super friendly and helpful. I was helped by Belle in the front desk and she was delightful! Made me feel comfortable and I could ask any question twice or three times and she would gladly explain without getting annoyed or putting a face of frustration like usual receptionist! Kudos to the places and to Belle!

Amazing service from the front desk to the doctor! They were so knowledgable and welcoming!
During my first visit they helped me understand my insurance and walked me through my plan and the eye exam procedure.
They have a good selection of glasses and can special order anything you might want but don’t see on display.
I have referred a coworker to this office and she also had a great experience.

I’ve been going to Shinmori Optometry since 1998. Dr Shinmori is my preferred doctor. I’ve seen some of the other doctors in the office and they are all top-​notch. The rest of the staff is terrific as well, with awesome and personable customer service. You are not just a number here. They have had the utmost and good-​natured patience with me through the years while I try on a gazillion frames trying to find the right one. I would give 10 stars if I could. My husband goes here as well and is just as happy. Thank you, Shinmori Optometry. You rock!

I’m new to San Jose, originally from the LA area, and I’ve been seeing the same optometrist since high school. Found this place on Unilocal,and it is conveniently located down the street from me. It’s a small office, but the staff was great. I’m giving this review 4 stars because Dr. Oda was really great. They did way more tests than I had ever done. He was very understanding to my concerns and we discussed different options. He was very reassuring. The only downside to this office is the small selection of designer frames. I did see one that I liked, but I’m used to a bigger variety. Regardless, I would still recommend this place because of their great service.

I’ve been to 4 different Santa Clara County optometrists in the past 10 years, and by far, Shinmori Optometry was the most accurate in giving me prescriptions for both glasses and contacts. Little bit of a hike from Sunnyvale, but well worth it for the experience. You may not get the same optometrist depending on your schedule, but they’re all top notch. Only negative is that it’s a little difficult to get Saturday times, but if you’re set on it, you should call well ahead to schedule an appointment.

I have been using Shinmori Optometry for 10 years. The original reason was my mother language is Japanese and they have Japanese speaking staffs. But without considering this, their service is excellent. I just visited them for regular eye exam and I again had very pleasant experience.

Been a patient for many years. Brought in my 80 year old mother in law. I love the care and attention Dr Shinmori gives her patient. In my case it helps that Dr Shinmori speaks Japanese. She made my mother in law very comfortable and gave her a good eye exam.

Very helpful ladies, I ordered my Ferragamo glasses they didn’t have the style i wanted But orders them took about 2 weeks but I did not take the exam here. Dr. s seem knowledgeable.
Took off star for parking and price. (But $$ cuz even when you have/​pay for ins it’s a rip off)

I have been taken care of by Dr. Tera Nakano, who is a staff at Shinmori Optometry, and the experience so far have been excellent! She is very professional, careful, and friendly. She explains my questions and my insurance coverage in detail, along with good advice. I would definitely recommend Shinnomori Optometry for their superior courtesy and professionalism.

I came here a few months ago for the first time. I was in search of my first optometrist in San Jose (I recently moved from the east bay). Scrolled through Unilocal and found Shinmori Optometry, was sort of familiar with the JapanTown area and they accepted both my bf and i’s insurance (EyeMed and VSP)
I called and was able to book appointments for us both, appointments that were flexible with us (as late as 5pm due to work) Dr. Oda was my dr and he was very friendly, informative, and answered my questions well. I ended up bringing some frames I already had to put lenses in, and they were able to help me with that as well and got my glasses back to me in about a week and a half!
Fast forward to now… I recently changed insurance companies and those glasses are now broken… Kathy the receptionist is always very helpful with looking things up for me and making calls to insurance companies at 5:15pm. And June is always helpful with picking out frames…
I’m currently waiting for Shinmori optometry to call me to let me know when some frames they ordered in for me to try on to come in. Then I’ll be back to put my order in!
Overall– great experience, I like coming here. The only thing I would hope for is more selection in frames.

Dr. Shinmori is so thorough and caring. I have gone there for my eye exam a couple times. One day, I had my contact lens chipped off. I was so worried a small piece would still be in my eye. I brought my broken contact lens and a picture of dried blood around my eye to show the doctor. She examined my eye and washed it thoroughly. She asked me to go back if I still felt something was in my eye the next day. My eye is totally fine now :)
Beside the great doctor, the staff is nice too!

From making the appointment for an eye exam to selecting the glasses, everyone here was great, nice, and friendly! I couldn’t have been more satisfied with the way I was treated. I saw Dr. Hoa Tat and she was very patient with me. She has a very caring tone of voice and she did the exam at a great pace, not hurrying anything at all, asking questions, and getting to know me and my needs. They also have a great selection of glasses. I can’t wait until mine are ready to be picked up! I highly recommend Shinmori Optometry, they are excellent!

Dr. Shinmori is very pleasant, knowledgeable and thorough. Dr. Shinmori did a wonderful job in explaining everything she was doing and what the various aspects of the eye exam meant. The staff was friendly, helpful and knowledgeable about my VSP insurance. The office is clean and open with a nice display of frames to choose from. Overall, going here for my eye exam and glasses was a very good experience, I definitely recommend it.

Always a really great experience during my appointments. I’ve seen all of the optometrists there and each one is equally friendly, knowledgable, and easy to talk to. On my last visit, I was having a tough time choosing new frames so they offered to take pictures of me wearing SIX different frames to see if that would help me. Can go on and on about how friendly and patient they are!
Definitely recommend Shinmori Optometry!

Tina is great and she runs an honest optometry. I had bought vision glass at another optometry which Broke after 3 months because the frame was cheap. The place where I bought the glass wanted $ 25 to fix the frame, Tina fixed and adjusted the frame for $ 5.00
I should have bought my glass here