Since then the job was completed to my satisfaction.
Frank T.
Rating des Ortes: 5 San Jose, CA
Got my house installed with poly shutters back in ’07 from them. Just recently needed servicing so I called them. was able to not only reach the owner, but he personally came out with his installer to fix the shutters the next day. His commitment to stand behind his word is rare now a days.
Ben H.
Rating des Ortes: 4 Fremont, CA
Not sure what Rommel is doing for other customers but he was considerate, responsive and delivered a nice produce at a really good price. While he quoted us 6 weeks, it came in 5 and was installed. They look great, have held up — so far — and we’re considering ordering more for the rest of our home.
D T.
Rating des Ortes: 1 Tracy, CA
Buyer beware Rommel is a flake one he gets your money to follow up on issues. he does quote you cheap prices to get his foot in the door and the quality is good but his service is terrible. He also goes by JMK shutters.
Brian B.
Rating des Ortes: 1 Brentwood, CA
Installed shutters in December 2008 Rommel said he would come back to adjust shutters that were installed over a slider. They weren’t installed properly. He never showed up. Recently shutter came out of pivot point again Rommel did not respond. I paid another person to fix shutter. Suggest you not use Shutter Brokers they are flaky to say the least.