Sourcewise

Terrible. Why is the government spending money on these folks? And what the heck is with the name change from Council on Aging to Sourcewise? It makes no sense to clients.
The service is slow when requesting call back (like wait for days). You have to call to get the Medicare/​Medi-​Cal guide instead of downloading online. The guide itself is excellent. Their workers are not very well versed in Medicare/​Medi-​Cal options that are available or not available to seniors, so there is no point in getting the guide via phone. If you want to talk about housing options, the workers simply recite all the things I’ve seen in other printed literature. They provide no added information or insight. In general, seniors get dumped on when it comes to government entitlements and Medicare is full of waste and overspending, but you won’t find any new secrets about getting benefits from Sourcewise.

a great government service agency, very necessary. they provide services for the elderly in our community, including education on medicare, scams targeting the elderly, home-​care options, and meals-​on-​wheels.
they publish a free book every year or two with an extensive list of resources for the elderly, including lawyers, govt agencies and other companies that seniors can consult. if you can’t pick it up at a senior center, you can come to the office and get it here, generally. call first to make sure they have it. the information is also available on their website.
COA also administers health benefits (valley health plan) to people who work for in-​home supportive services (ihss), the govt program providing daytime home support for disabled and elderly adults.
you can sign up for their email list to get a quarterly newsletter with general advice for seniors and medicare updates. the newsletter is also sent via snail mail to all ihss providers and consumers. they also provide cpr and other training courses through sunnyvale cupertino adult education. i’m not sure if the classes are offered to the general public, or only to ihss providers.
i highly recommend getting in touch with this company if you have questions regarding home-​care options for a relative, or if you are an elderly individual who needs more information on your medicare insurance options.
the building’s parking and entrance are in the back, not on the alameda. it is wheelchair accessible.