Steve Sosnowski – State Farm Insurance Agent

Outstanding Agent and Staff. Thanks for all that you do! The office staff takes good care of policyholders and know how to provide Remarkable Service. Thank you so much for all that you do! You have taken good care of me and I appreciate the team environment to provide outstanding sales and support.
Dave

After some previous bad tastes with insurance agents, my mom took on the battle of finding a new one to switch to. She had a good experience with Steve, and the rate was fair (maybe an improvement? I don’t remember). My own contact has been more minimal, but generally positive. I called on a Saturday to switch my coverage after buying a new car. It was done in a snap! Also, I like the roadside kit they provided for signing up. Jumper cables, tire pressure gauge, handy things to have!
I haven’t had any claims, so hard to comment on a lot. My few visits to the office, Steve has always been busy, so I’ve dealt with his assistants. They are all nice. Recently, they called me to schedule a review of my coverage. I wasn’t keen on taking time out of my day to be «sold» new plans, and while Samantha was not prepared to see me, she was helpful.
We didn’t change any of my coverage, but I learned from the meeting that by listing my brother, who also has State Farm, we could get a discount. That saved me $ 216/​year! Totally worth the meeting. I also didn’t realize they provided health/​dental insurance, so I’m looking into that too. It sounds like a new offering, so Samantha didn’t know quotes, but she managed to call me the next day to give me the information I needed.
My only complaint is that it seems difficult to get a call-​back when I have a question about something. My mom reminded me that email seems to work well, and Steve was very responsive when I emailed my question.
So far I trust State Farm much more than my previous insurance providers. I hope I never need to make a claim, but I hope they continue to meet my standards if I ever do file a claim!

I decided to reach out to statefarm after I had received numerous mailings from them. My previous insurance provider (Progressive) tried to almost triple my rate on a new car I purchased. I reached out to statefarm and was pleasantly surprised at the lower rate. I had been with progressive for many years. I dont know if Progressive’s system had a flaw that caused my rate to change so much but they lost a valuable customer. After some discussion on policy coverage, I was able to secure a great bundled rate. I would highly recommend this service provider. I hope to have a long relationship with this agency.

I am a Farmers Insurance agent. An ‘enemy’ of state farm one could say. My building used to be right next door to Mr Sosnowskis. I decided to go in one day and make friends. I hit it off with Steve and his staff. To this day I can trust him to send him referrals for people I cannot write or anything where I miss out on price and I think SF can do better. I can even trust him to send him just one particular client and I know he will not poach the rest of the account. Also his staff member Samantha Pinto is great and often times I can just go straight to her as I have the same amount of trust. Pretty high compliment when its coming from an ‘enemy.’

Steve has been my family’s agent for over a decade. He has always been there when we’ve had a question. He asks to review our coverages periodically and make sure we understand what we have and any exposure we may have. He doesn’t pressure us to buy anything and leaves the decisions up to us. His team members are friendly and helpful. They are also easily available by phone or email.

Steve has been my State Farm agent since I moved to CA in 2005. He is my agent for auto, home, health, umbrella, life insurance, bank, and mutual funds. Over the years I’ve had to file 2 auto claims, and 2 health insurance claims, and all 4 times his office has exceeded my expectations on how insurance companies should take care of their clients. Steve even called me personally after I reported my auto accident, that really meant a lot to me. I know he’s looking out for my best interest and I plan to keep my business here for a very long time.

I’ve always had great service from Steve and his team. I have been very happy with State Farm for homeowners, banking and life insurance. Steve recently helped me do an IRA rollover from a previous employers program. He also helped me with a new annuity that saved me on taxes and get a better return. Never found his team to be either pushy or oversold. I like the fact he has presented options I hadn’t thought of before. If you’re looking for basic insurance or informed banking I would definitely recommend Steve and his team — always friendly and professional to me.

Talks trash about clients and employees behind their backs. Oversells insurance for higher premium and commission. Always trying to up sell clients. You can’t receive good service without hearing a sales pitch for something else.

Really amazing customer service. it has been good all along, from the little stuff, like when I needed copies of previous statements and they emailed them to me within 5 minutes of my request, to big stuff, as when my son’s car was totalled two weeks ago. He was hit on Tuesday, and State Farm had the check ready for us on Friday. Part of that, obviously, is the larger corporation, all of whose reps were terrific, but I am convinced that part of that was a result of Steve and his staff keeping an eye on things.
The replacement comp was fair, making the whole experience much less of a headache than it had the potential to be.
Very, very happy with this agent and his staff.

I have been a client of Steves since I started driving. Currently I have 2 cars insured and a house with him and State Farm.
His staff is courteous and responds very quickly to questions. They also send me reciepts very fast when I make payment over the phone.
I mean really, who has much to say about their Insurance guy anyways. Steve doesn’t have any catchy commericials or have a lizzard spokes person or a wad of money with 80’s music but he runs a good business.

Steve has always done a great job for me (home insurance). We’ve used him since 2001.