Stevens Creek Pre-Owned

I recently purchased a 2009 Honda Ridgeline. Tony, John, and Mary welcomed me as they would a family member. This is my first trip to a car dealership and walking away with a purchase. I was just impressed with the way the team handled their business and the price did not hurt either. They were able to take my trade in for a fair deal and helped me obtain financing for my new vehicle. I will be back to purchase a Lexus RX350 (if they have one in stock) in a few years when I’ve paid off the Ridgeline, that’s how much I appreciate their business. I won’t even bother going to another dealership.

I had a great buying experience with John. These guys are absolute honest and straightforward. They have priced their calls very well and at no time would you feel pressured by them for the deal. I had a trade-​in and even there while deciding on trade-​in cost John was pretty straightforward and honest. I closed the deal with them (though i had couple of competitive quotes from other dealers) as i totally liked their overall honest approach. Would definitily recommend them to all my family and friends.

Came with my brother to buy a car since this was his first time buying a car. He already had something in mind so we came here and where greeted by John. I got a really good vibe out of him and he was friendly and honest and not pushy like other car salesmen. He was able to get us a good loan APR even though my brother has poor credit. We closed the deal the same day, John cleaned and washed the car very nicely and overall it took less than 4 hours. A very friendly person to work with if you want to buy a car I recommend you see John at Stevens creek pre-​owned.

I had a great buying experience with John. I called him up Friday night and asked if he could meet me Saturday morning to check out the car I wanted. He agreed to meet me 30 minutes before opening.
We talked about some things that would need to be fixed on the car, and he had Mary get to work on ordering the parts as we were finalizing the purchase. At no point did I feel pressured to buy from the test drive through the final discussions. John had the car washed and let me take the car home that day (which I hadn’t expected).
My car even qualified for a 3 month warranty. I highly recommend Stevens Creek Pre-​Owned to any car buyer!

Tony, John, and Mary are great! I bought my Mazda 3 from them, and it was a painless, pressure-​free experience. My car did have some issues in the weeks following the sale, but I gave them a call and they have all been resolved. The first fix they covered completely, after my partner felt a blip while driving the car. They listened to his concerns and took them seriously when they easily could have written it off as a one-​off thing. The second fix was much pricier, but they only asked me to pay for about 25% of it – a really great deal with a mechanic who was communicative and friendly.
It’s a used vehicle and has a good number of miles on it, so I wasn’t expecting a perfect car, but Tony and John went out of their way to make sure it was in great, driving condition. I’m so happy with my Mazda! Now I just need to figure out how to remove the Hawaiian flower sticker the previous owner left on it :).
I highly recommend Stevens Creek Pre-​Owned. They are great to do business with, and they are great to talk to. I enjoyed listening to them chat about Honda Preludes with my boyfriend, and I hope John is enjoying his vegetarian meals! Spices!

My girlfriend and I came to Stevens Creek Pre-​Owned because of their reputation for being honest and straighforward, and they absolutely did not disappoint. They were friendly and low pressure, and even though we didn’t buy a third party warranty, they went above and beyond with repairs.
I’m describing the same experience as Christina C below, but it does warrant two reviews, I feel, because the both of us came away feeling like we’d been taken care of. First of all, I noticed the steering wheel vibrating when I turned hard. They took it to the shop, and the shop couldn’t identify any problem after driving it multiple times. The Stevens Creek Pre-​Owned guys could’ve left it at that, but kept pushing for them to find something, since they wanted to make sure my concerns were addressed — turned out it had bad engine mounts, which would’ve given us a lot of trouble later! They paid for the whole thing, which was great.
Then we had a second issue with the car, and as our other review mentioned, my girlfriend only had to pay 25% of it, and it was a costly procedure.
I really feel this warrants a second review, because at this point I’m not even sure whether they made money on this car sale. They had to sink over $ 2k into repairs on this car (all the issues happened within the first couple weeks), but they did it because they stand behind their products.
I don’t want to give the impression they bring in faulty cars, by the way — you really couldn’t have seen these issues without driving it for a couple hundred miles. The fact they fixed it up for it is a testament to how much they care about customer service. We bought no warranty, and they absolutely could’ve left us in the lurch, but they didn’t.
And frankly, the rest of the car buying experience was pleasant and smooth enough that they would’ve deserved five stars anyway!

I recently purchased my lovely BMW 330i from Stevens Creek Pre-​Owned and I couldn’t be happier. After a long day of searching for the perfect car, we accidently pulled into the lot for one last look. They currently specialize in BMW and Audi, but they always have a great selection to choose from. I was very hesitant to purchase a German car but these guys work on their cars before selling them and are happy to offer their services even after your purchase!
Tony and John were very kind, knowledgeable, and honest. Their receptionist Mary was very helpful and funny! Unlike other dealerships, I did not feel pressured to buy at all. After my purchase, I experienced a couple small problems with my car. I was very impressed that they were happy to repair my car easily and affordably! They gave me a better deal than other mechanics I got estimates from.
Five stars for service and satisfaction. I would recommend this dealership to all my friends and family! Outstanding customer service and honesty. Thank you so much I LOVE my car!

What a great car buying experience! Tony and John were so nice and I didn’t feel pressured at all. There were a couple of minor repairs needed on the used vehicle I purchased and they sent me to get them fixed. They truly care about customer satisfaction.

Great experience. Found just what I wanted and was treated well by the staff, in particular, James McLoughlin. Also traded in a 2006 vehicle. Smooth transaction and very satisfied.

Thanks Stevens Creek Pre-​Owned! Thanks to John Djamali for his excellent customer service! I purchased a nice Honda Civic from them for a very good price. I had just sold my current car to Beepi, and when they gave me a check and took my car away, I needed help with getting back home until my funds cleared to complete my transaction for the Civic. On his day off, John took time out to help me get to a bank, then drive me home when I was car-​less! John is one of the best guys you’ll ever meet, especially when you’re needing help with buying a used car. I highly recommend Stevens Creek Pre-​Owned!

Went to Stevens Creek Pre-​Owned to look and test drive an Audi Q5. Worked with John and Tony. They were such wonderful guys and a total delight to work with. I ended up purchasing the car. I highly recommend this place to anyone who is shopping for a Pre-​Owned vehicle. You will not be disappointed!!! If I purchase another used vehicle, this is where I will start at. Thank you both for a truly awesome experience!

Excellent, fair, very professional and honest. Try this place first if you need a pre-​owned car.

This review is for the shopping experience only. I came in to see a volvo S60. John took me out to the car and I spent 45 minutes in the lot looking over the car. Then we went out on the road. John was amiable and there was no pressure. There were a few condition issues with the car and John had those fixed. I went back for a second test drive and John let me take the car out on my own. I enjoyed the shopping experience but decided to buy a lower mileage car elsewhere.

Great, trustworthy business. I got my used BMW a few weeks ago, and I have been very very happy with the results! They did not pressure me at all and the whole buying process was smooth, especially for someone who is hesitant about dealing with the auto buying process. They even helped me order some parts from the dealership to make it easier. I would absolutely recommend them to friends and family for their next car!

The best car dealer in the Bay Area! Will give you a great deal and great service, even after you already bought the car and drive it off the lot! Bought my BMW here 6 months ago and I can’t be more happy with my purchase. Tony, the owner, is really nice, honest and won’t let you down. I definitely recommend this place!

Yes, another update from a very satisfied customer. After Tony worked with my daughter on finding a car and giving us very sound advise, we purchased a car from someone that had a specific car we were looking for in Dublin.
I felt a little bad that I didn’t purchase from Tony, as he has spent so much time with me/​us over the past few months.
I decided to sell our older car via private sale. The first day we listed the car, Tony contacted me and told me had a buyer. I offered for him to transact the deal and he told me not to worry about. Once again, Tony delivered!
Thank you Tony for being such an amazing business owner and for always putting the customer first.

It’s rare that you come across standout service like Steven’s Creek Pre-​owned. I seldom write Unilocal reviews but when I do, I feel it is definitely well deserved.
My friend recommended me to this car dealership as he has previously purchased two cars from Tony. I was a first time car buyer and Tony made it very easy by taking me through all the proper steps from picking out what car best suits my needs to obtaining a proper loan.
Finding the right car can be very stressful and I truly value the fact that Tony did not pressure me in making a purchase. Tony was very kind and helped answer all my questions. He also provided me the car fact history free of charge. I was skeptical purchasing a BMW that was pre-​owned and having to deal with future maintenance issues but Tony re-​assured me that he would take care of me if any issues were to arise. Tony has gone above and beyond to help maintain my car and keep me as a happy customer. I will be going back to him in the future. I absolutely love my car and enjoy driving it everyday.

Unilocal says company can’t pay to remove unflattering comments, but they can pay to move them to «32 other reviews that are not currently recommended» at the bottom of the page.
These guys are crooks. My son was looking at a pre-​owned 1996 BMW 328i white, 2 door VIN WBABG132XTET00558. The sales guy said it was owned by a little old lady. My son took it to a BMW shop to investigate. The car had been drifted with numerous scratches and damage to the undercarriage,. My son told them he would not buy the car and offered the report ($ 150 cost) to the dealer. They didn’t even want to look at it. The report also had over 4 safety violations needing immediate correction along with a couple pages of recommended fixes, more than the car was worth.. If you come across this car, let me know and I will send you the report.
go to the bottom and read the «reviews that are not recommended» — the reviews the owner bounced and DO NOT COUNT towards the Unilocal rating.

I am truly satisfied with the service I have received by Tony and AJ. I recently purchased a Eurovan and they were very helpful answering all of my questions and gave me a good deal on the car. I was never pressured or haggled.
After purchasing the van, I drove it around for a couple weeks when I noticed the transmission not responding. Transmission issues are common with these cars, so not a big surprise. After having a diagnostic completed by my mechanic, Tony was so kind to have me take it to his mechanic to work on it. Ed (the mechanic) was really thorough and very polite and friendly. He identified the issue and fixed the van in a day. Tony covered the costs (which were more than anticipated). He went above and beyond as he held no legal responsibility to do this (I bought it «as is» with no «implied warranty»).
Bottom line: Great service. Great Experience. Highly recommend. Not your typical preowned dealer. He and AJ really made this a great experience and I will be back.

Customer service is above and beyond what is expected! Tony makes sure that his customers are satisfied! I bought a used car for my son and after a few months some pretty costly repairs needed to be made. Tony and I worked out a great deal and he was on top of all repairs and communication!
I would definitely buy another car from them!

Bottom line: no pressure, friendly service, and I was treated like a person and not a walking pocketbook. I have already referred others to Stevens Creek Pre-​Owned and will continue to do so.
From the moment my friend and I walked onto the lot, Chris was friendly and attentive without being pushy in any way. When I told him what I was looking for (a price point, a few other general guidelines, no specific make/​model), he proceeded to show me only what would suit my needs and be within my reach. After we drove and identified the vehicle I wanted to purchase, he made sure that a few additional details were attended to on the car before I drove it off the lot, reminded me that they have a mechanic that had looked the car over but who was available in the future to address any issues that might arise, and was thorough in going over paperwork and price. I felt sincerely like he wanted me to be a satisfied customer, and that was his priority over «closing a sale.»
Chris remembered that I was moving shortly after I purchased the car, and when I registration came back from the DMV, he contacted me to make sure he had my current address before sending it to me. Very thoughtful.
I had a minor issue come up with the car after having the car for a while and took it to Ed at SCP Service, the mechanic that works with Stevens Creek Pre-​Owned, and received equally friendly and professional service. I would not hesitate to return here for service on my vehicle.
As I mentioned above, I have already referred others to Stevens Creek Pre-​Owned, and will go back should I be in the market for a used vehicle in the future. Thank you Tony, Chris, Ed, and everyone for making this business one that I am so happy to shout about on Unilocal

Bought a car from them and never received plates. They told me I had to go down to the DMV myself to get them. Won’t be going back.

This place is friendly. Awesome service. They have very good shuttle service too so bring your cars here for service and the staff will try to get you to your home and pick you up again if needed.

I purchased a 9 year old car as is (without any warranty) here. As anyone should expect, an old car comes with some issues.
At the time of purchase, there was no problems. I even took it to an independent mechanic and got their approval. However, right after the purchase two minor problems came up. The good thing is, even though the car has no warranty, Tony took care of them for free which would have cost me about $ 400.
I would strongly recommend this place. From what I experience, they will put effort to keep you happy.