Sure U Save Furniture

If you’re looking for a bargain on decent quality furniture, this is your place. Don’t expect a fancy storefront or great customer service; you come in, browse the inventory, and find what you want. They do little to assist in your search/​answer your questions and really only pay attention to committed buyers, so I suggest knowing exactly what you want when you come in.
I was looking for a dining table, coffee table, and possibly a dresser. I couldn’t find a dresser that suited us at the time but we did purchase a matching dining table and coffee table with walnut finish for $ 600. Though there are signs warning against negotiating, they may be open if you are paying in cash; we got ~$ 50-​$ 60 off just for doing so but it took a bit of pulling his arm. Keep your receipt! The price included delivery and assembly, which occurred within 4 days.
They kept calling me throughout the week to find a time that worked even though I told them to contact my boyfriend instead who would be home; the miscommunications (and they didn’t leave voicemails) probably delayed our delivery by 1 – 2 days.
Lastly, and really most importantly, make sure to inspect every inch of your furniture when it’s delivered; if you find knicks or scratches, point it out to them. I took pictures of the imperfections I found and after a lot of back and forth and lame excuses on their part, they brought me another table (no idea why they had another table with them at the time but I assume they wanted to try and dupe me into a crappier product, don’t let them!)
Overall it’s not the easiest experience and it will keep you on your toes, but if you’re up for it and do your due diligence, you’ll get a fantastic bargain on some pretty decent furniture, and compared to other stores we visited along Monterey, this store by far had the most competitive prices. I’ll be back to check out dressers in the future.

If you lucky to buy the ok one that is just ok, but if you happen to find a mess up one just keep it they will not take care of you. Good luck!
The thing you hear is «it the design»

This place has the worst customer service and yea screwed up my bank account because they are lazy.
All the crazy signs like don’t touch. No negotiating. No eating. no drinking. no children. no picture. Then what the hell am i doing there. Whats next no breathing?
It pretty much self service and i wont be going back!

I wouldn’t call this store cheap!!! It has good quality furniture for a fraction of the price compared to others. We went to 7 stores looking for a T. V stand all the other stores were $ 150-​$ 200 over what Sure U Save Furniture. The selection is tremendous the styles are current sure there were low quality furniture but they also had high quality furniture «you get what you pay for». I would recommend this store to others. The owner was very nice he was willing to help us hold our furniture until our home gets built.
I will returning to furnish other rooms in my new home thanks Sure U Save Furniture.
Happy to have found you.

Awful customer service. The owner is completely RUDE ! My husband and I waiting 45 mins in the morning for him to open the store because he was late, he didn’t even say sorry. I told him we waited for him and he said, «so what»! At that time we should of turned around and left.
Then, when I was browsing around the store, I had my phone in my hand and he literally yelled at me and accused me of taking pictures of the furniture. He was so rude, I felt like either crying of punching him. That being said, we left and never returned. Please beware this guys an Ass@$&” !!!

⁴⁄₅ solid stars
Why not 5 stars? If you’re okay with short-​staffed service (having to wait around and feel rushed, but in exchange get a fair price, this is the place to be. I guess by not paying extra headcount, the owner is able to sell his furniture for cheaper than neighboring furniture stores.)
We shopped around and ended up purchasing our dining table set here. It was by far the best price by $ 50. I love knowing that the prices are set and you don’t need to waste your time negoiating.
I will be back for future furniture needs. The furniture here are high quality! I recommend you coming in and checking them out!

After having recently relocated to the Bay Area, I was interested in a lot of new furniture for my apartment. While not on a super tight budget, of course buying a lot of things at the same time can add up. Hence, the positive reviews that I read here lead me to visit «Sure U Save Furniture». There were pros and cons:
The pros: the prices on high-​quality dining table sets and chests of drawers for the bedroom were very good The same did not hold for sofas and bed sets. Overall, I found the furniture to be rather conservative/​main-​stream (yawn).
The cons: (a) there is no website for this place,
(b) the entire store is plastered with signs which forbid the customers from taking photos of the merchandise and
© I pulled out a notepad and started writing down the details. An employee saw me doing so, and very aggressively asked me if I wanted to buy the entire store. He pointedly complained that I was taking notes on the prices.
In summary, while I would not rule out buying some of the items which I mentioned previously, the attitude of the folks working there was very unfriendly, and if the same item were available elsewhere, then they would lose out.

I wanted to continue my 5 star rating for this location. After ordering our furniture, it was delivered and assembled literally a day later. The delivery guys, I am told, were very respectful of our home and got everything set up very quickly. They even took all of the packaging trash with them so that no effort was required on our part at all.
When we look for more furniture pieces. we’ll definitely be stopping back in here.

Let me get the «why not 5 stars» out of the way first.
We asked a staffmember, «does this come in any other colors?» and got a curt, «No» from him. Ohhhkay. 5 minutes later, my wife asked someone else. «Sure it does! We can order all sorts of colors.» Huh. Okay. Maybe it was just a language barrier thing, because they were quite helpful after that.
So, if you haven’t figured out the secret, most of the «budget» furniture stores order from many of the same suppliers. One of the reasons there’s so often a «no photography» policy in stores is because they already know you can drive 2 blocks and find the same bedroom set in another store. All a store can really do in that situation is to compete on price, service, or something other than the product.
This is why I like Sure U Save. We were looking for several pieces and had a lot of questions, and our salesperson patiently answered them all. And, when we seemed to be stuck talking over what we wanted, he would discreetly exit and give us some space, but never disappeared. I really appreciated that, since so many furniture stores have employees who are either in your face, or never around, with no in between.
I am not a born haggler, so I also appreciated that basically every price tag in the store had a, «no discounts» sticker on it to make it clear this was the final price and they didn’t want to haggle either. More importantly, those final prices really were lower than other stores in the area on the items we were shopping for.
Plus, that piece we talked about ordering in another color? «Actually, the color you want is $ 25 cheaper.» It would have been easy for them to just charge us the extra $ 25 and keep the profit. We’d already agreed on price, and we’d never have known. But they didn’t.
Finally, after we got home, one of the pieces we ordered just was not going to work in the room that was destined to be its home. Naturally, it was the most expensive piece of the bunch. So we decided to go back the next day and try to cancel it, not expecting much.
The language on their sales slip covers them well. They could’ve compelled us to keep the whole order, or could’ve charged us a fraction of the furniture price as a «restocking» fee. They would’ve been well within their rights to do so. But they didn’t. They changed the order, gave us a new slip, and even helped us load up the rest of our order. I know they weren’t happy about it. But they took care of us anyway.
As long as that’s how they treat customers, we’ll be back again!

I would give 0 stars if available. All my furnature ALL with in three months and they delivered and assembled. When I sau All I mean EVERYTHING BROKE or FELL APART. The leg fell off the table. The headboard on bed frame broke away from the body of the frame. The chairs became wobbly and started to fall apart. The drawers to the bunkbeds fell apart.
When I called to let them know my calls were never returned.
Finally my brother spoke with someone who said sorry no warranty. They offered to fix the chairs and that was it: o

Very happy with my experience and purchase. I needed small pub table for kitchen/​family room. I shopped here first because of Unilocal review and found a set I liked for a good price. But to just to make sure I spent another week going to the Flea Market, that Swedish furniture store, and looking on ebay. I could not find anything better out there for the price. Sales person was friendly and upfront. Did not hover while we looked around. Overall 5 stars.

Pulled up to this spot and wasn’t expecting too much. The outside of the building looks old and shabby… I swear I thought this place was going out of business.
Boy was I wrong. The place is full of dining tables, couches, beds, YOU NAME IT!
Very straight forward. The prices are labeled at quite a low price. At the bottom of every price tag is a note stating not to attempt and haggle or expect any other discount.
PRICES ARE AS MARKED!
Believe me, that is no joke. They aren’t here to feed you lines and bs about why their products are the best… You either like it and purchase, or you simply don’t. We attempted to get even a few bucks knocked off n it was a complete fail.
Owned and run my the owner and his wife, they don’t waste time employing salesman on the hunt for commission.
We walked away with a gorgeous REAL granite dining table for our home and a bed frame for my sister in law. Believe me, we will be back. I look forward to buying all my furniture needs at this location.
Keep in mind, they will charge you for delivery and setting up of furniture. This is something you can’t get around, which didn’t bother us at all since the pricing for everything is already so affordable.

Gorgeous furniture and decent prices. I like that no one bugs you while you’re looking but at the same time, no one offered to help while I was there either lol I don’t like that they don’t allow you to take pictures of furniture, because when I’m shopping for furniture I like to take pictures of my choices for image and price comparison for later when I think about which item I want to go with and what works best for the space I have at home. But still, nice contempo modern and retro-​modern furniture for good prices

If you’re looking for the no haggle, straight honest cheap store, look no further. The customer service does lack a bit, the worker or owner’s? English isn’t the best but they make up for it with their price. I called one day asking if I were to pay cash can I not pay the tax, i.e. the seller will take care of the tax and his response was, «was there a new law that just passed where if you pay cash, there’s no tax?» uhhh, I don’t know… wait, are you being sarcastic? hahah, ass.
Anywho, I would have bought from this store to be honest, but a store closer to me was able to price match them but they did have a difficult time doing so. They had to make multiple phone calls and such to make it happen. Other stores wouldn’t even bother trying to price match sure u save, so if you want haggle free, straight pricing and almost minimal conversation style purchasing, you found your store.

We were in search for a server to match our Homelegance dining set. This store had it for $ 100 cheaper than the other stores we’ve been to. They also had our dining set for $ 250 cheaper than where we bought it. Too bad we didn’t know about this store back then.
We were not hounded by anyone and we took our time looking at what they had. The first guy I talked to was a little abrupt when I had a question about a specific item. But the second one was friendly and helpful.
We bought the server on Saturday and it was delivered to us on Wednesday. The delivery men were very careful with the furniture and were among the friendliest delivery guys I’ve met.
I highly recommend this place for nice, affordable furniture.

Our family went there and looked for bookcases and dinning chairs. We just tried to ask what kind of wood quality for bookcases: Laminated or solid wood and what kind of solid wood: Oak or Cherry. They were so rude and told me why did you ask so much. Come on, those questions are common not too picky. Please be well-​educated yourself before you want to sell something. When I provided the suggestion to the boss and he told me they are running this business because they were not well-​educated in the school? Lack of knowledge for what they are selling.
If possible, I won’t give them any point on the rating.

Worst service ever! Super rude, didn’t want to show me around, simply, told me too leave because my budget was «too high». That doesn’t even make sense, if I’m willing to spend more than things cost, wouldn’t you try and sell something… Very very rude. I’m appalled by the lack of service.

I don’t know what the bad reviews were all about, but we had excellent customer service. The owner let us take our time and they had great inventory.
The dining set we ended up purchasing was a whole $ 100 cheaper than the same set just right up the street. Hands down best deals and quality stuff.
I’d gladly recommend to any of my friends or family … we’ll be back for sure!

We were looking for a new bedroom set… new bed frame and dresser. My sister in law had picked up hers from here at a decent price so we went here.
Walked in with my hubby, our two boys, and our niece. They greeted us and asked us what we were looking for. We told them and showed us what they had. Since the hubby and I had differing opinions, they left us alone to make our decision. The kids were restless and the man yelled at the kids to stay off the furniture with their shoes. We had yelled at them as well about it.
We finally picked one out. The hubby tried to negotiate and they wouldn’t budge much. After a bit of haggling we settled on a good price and set up delivery for the coming Friday between 3 and 5.
Friday comes and they show up at exactly 3. Had an issue with them taking the old stuff, but they took it. They were so courteous! They took off their shoes when they walked in, asked if I wanted to vacuum where the old furniture was (which I was grateful for) and understood I was a bit busy with the 3 kids. They were very professional, brought their own tools and was respectful.
After they set up, they asked how it was and allowed me to check everything.
Overall, good experience and would buy more furniture from them in the future if the are still around.

THE OWNER IS A CROOK!!! They don’t tell you that they have a NO RETURNS policy! If you buy anything from here, you should pray that it works out for you, because returning it would be more painful than pulling teeth.
Even after being a regular customer and having previously purchased items from this shop, when I tried returning a lamp I had bought, I was treated extremely rudely and unprofessionally by the staff and by the owner. I would never ever set foot in this shop again!