Tapioca Express

Delicious fried snacks. Store was revamped, remodeled and welcoming. You can sit here and chill, catch up with friends, watch tv or listen to their deliriously played a-​pop (asian pop music). I’ve come here on several occasions but mostly for their crispy chicken and other fried morsels (fried green beans, tofu and the like).

Now called Le Crème, no ones at the front on the night shift, waited over 5 minutes before ringing the bell for someone to come take our order. Once someone finally came out, she seemed like she hated life and didn’t seem like she wanted to help us. Only came here cause it was the only thing opened around.

Bad customer service, I used to go to this place all the time because of their drinks and food selection but now the workers have horrible attitudes and are unhelpful. I only go here when I’m really desperate. But I definitely recommend Tea Lyfe or Sweet Corner.

I called to do a pick up order because I was in a rush and was near by. I guess they changed their name as well because I was greeted with «thank you for calling Le Crème» instead of tapioca express. But anyways I ordered 6 piece beignets and I told her I should arrive in 15 mins. She said okay. 10 mins after I placed my order, I came in and no one was there… The workers were in the back, idk if they were just chilling or not but I stood at the counter waiting till they realized I was standing for like what 3 – 4 mins? I told her I came to pick up, she said it would be done soon. 5 mins went by… Still nothing. Another 5 mins went by and still nothing. A total of 15 – 17 mins later they were done… Seriously. What’s the point of me calling to order when they barely start making it when I’m there? If I wasn’t in a rush I wouldn’t mind. But 2 stars because the worker who told me to wait was nice and didn’t give me attitude or anything when I looked pissed off. Don’t know if I’ll ever make call orders here anymore though.

I honestly loved this place when it first opened. As it kept on getting popular, the workers got lazy and didn’t put in as much effort or time in any of their works. This place used to be so nice and clean, now there will be dirty plates and trash bags on the tables. Workers will either remove the dishes and forget to sanitize the tables for good. For the past month that I have been coming here, I have been very disappointed. It looks like this place has changed their store name to «Le Crème». The menu has changed and everything else, the same workers aren’t there anymore. The new workers are very lazy and will give you a weird dirty look if you ask for either a straw or something like a sauce. I am dissatisfied to my worst. Their cups aren’t even cups, and they don’t seal their caps

Called to order because i was in a rush and when i came they haven’t done it yet. They waited for us to pay then make the order. We ended up waiting 20 min. Then what is the point of call and order? Not gonna come back to that place anymore

Walked in and the cashier with the blond hair didn’t say a single thing to us until we ordered, 0 customer service and she continued to give us the «Are you going to order anything yet?» Face. I understand bad days but not greeting your guests at all or speaking a single kind word to them during the PoS is just terrible. Calamari was massively over-​cooked as well to the point it was inedible.
Called in to talk to a manager and was told «They don’t have managers they have bosses and they just kind of drop by.» I think it’s ridiculous how the crew is telling customers there is no managers. «But there are bosses.» Which is the same thing. Someone from their home office needs to go in and review the store.

The drinks were decent but the shaved ice was simply blended ice with fruits to cover the large chunk of ice under. It was 7 bucks for a little amount of fruit and frozen water. Do not get it and they didn’t even apologize for the ice.

Best popcorn chicken for sure… Service is a little off, phone ins aren’t made until you pay first… (What’s the point of phone in??) And they need to update the prices on the menu to match the POS. Won’t stop me from coming back tho!

I don’t usually write reviews, but this location has really pushed my buttons. The reason I’m giving this review is for the terrible service. It took almost 45 minutes to receive an order of Thai fried rice. The worker didn’t even apologize. Another reason for this review is that a worker seemed to be having an argument with her boyfriend. Very unprofessional.

I came here again today a while ago, and got their almond milk tea! It was really delicious! I also got the combo, season fries with the chicken. Again, its amazing! Their almond milk tea tastes like soymilk! It’s not a bad thing, it’s a plus because I enjoy soymilk too! It kind of has a minty aftertaste to it.

I usually get the Coconut milk tea with tapioca and mango jellies. Every now and then the tea gets a little bit too sweet or watery, but overall it’s a decent place.
Somehow it’s weird that while my phone can connect to the wifi, my laptop cannot.

I prefer this TapEx over the silver creek location and the one at the plant. They’ll fix your drink if you don’t like it and the drinks come out super fast.

The food is good and I especially like their yogurt frost. No other place makes it like them. It is very clean, good lighting and plenty of parking.
Unfortunately it’s gone a bit downhill. Their drinks now taste more watered down. And last time I was there I got overcharged for my food. When I pointed the price out to them on their big menu on the wall, the cashier just shrugged and said «We changed the prices. So yeah it’s more expensive» and didn’t even offer to give the lower price. I felt kind of ripped off.

I love to come to this Tapioca. Its close to my place and also not a lot of people come here so I dont have to deal with a noise and waiting for the drink like the others one. Beef pasta and crab meat soup are yummy. I also like the staffs here really friendly. They also accept credit cards which is really convenience.

It was my first time trying here but I tried somewhere else Tapioca Express. This place is hidden behind the Vietnam Town, where it is recently built. The outside and inside is really nice and clean. The parking is so easy because there are a lot of parking around the building. The lady cashier was so nice because she was recommending all kinds of foods and bubble teas. Furthermore, they have all the food pictures around the place, which is so good.
This place has my favorite taste because I usually order bubble tea with extra sweetness but I didn’t had to because it was just right my taste :) Furthermore, I ordered egg puffs with Nutella (which I thought it would be drizzle around the egg puffs, but it was in a container. So I would not recommend getting the Nutella if you have the Nutella at home.

Probably one of the least favorite Tapicoa Express places I have been to. The location is kind of hidden in Vietnam town, it faces towards Walmart. I walked in about 1145am on Sat and there were 3 customers sitting down and waiting for their order. I didn’t see anyone at the front so I decided to ring the bell. A girl comes out and without saying hello or greeting me, she says, «YES?» I thought that was rude of her but I let it go and continued to order. I asked for a Large Lychee Green tea and wanted it with Lychee bits. She then says that they don’t have bits, but I clearly saw them on the menu. After I paid she just gave me my receipt and didn’t say anything, I said, «Thank you. «She just walked away to make everyone’s drink.
I waited about 5 min later and my drink came out, she called my order and I went to the counter to take it. She didn’t say anything again so I just walked out. The tea flavor isn’t bad, I give it a 3 ½. But the service is terrible, I give it a 2. She definitely needs to work on her customer service skills. It’s not like there was a long line where she was extremely busy.

This is still the best-​looking and cleanest tea shop I’ve ever visited in California, which is incredibly surprising for a Tap Ex store.
I’ve had a few drinks since my first visit, and they’ve definitely improved upon them. No complaints there. (I’m not too picky about drinks)
The employees here are very nice, and the cash register accepts credit cards with no minimum payment.
I truly wish every Asian tea shop could be more like this. This’ll be my first (and possibly only) 5-​star review for a boba tea shop.

**BOBA PRINCESS APPROVED**
TL;DR? 4.5 Stars for one of the best TapEx shops I’ve been too. Drinks are legit good, real Asian entrees and snacks available, prices are reasonable (except for $ 4.99 popcorn chicken WTF). Location is odd (in the Vietnam Ghosttown) but the ambiance and interior designs are exquisitely gorgeous!!!
Drink Quality, Service, Ambiance: A
Prices: A–
Location: B
N.B.: Five 5 Stars Reward accepted! Cash or Credit. No minimum on credit. Their cups are not regular TapEx kind (at least the day I went).
((Location))
When I want boba I head to my beloved The Sweet Corner, but recently, my friend convinced me to try TapEx instead. The two shops are literally a 1 minute walk from each other in the plaza. Previously I was reluctant to try TapEx since I love my Curtner TapEx, but now I have a newfound appreciation for both TapEx’s! We visited on a warm Sunday afternoon when the heat wave took over San Jose– it’s boba time. This TapEx is located randomly on the left side of the Vietnam Town Plaza (if you are facing it’s main entrance), and there is ample parking everywhere.
((Ambiance))
If you haven’t visited before, the Vietnam Town Plaza is a new outdoor shopping plaza that is mostly inhabited by ghosts: D I don’t think TapEx has adjacent neighbors haha. Entering through the doors, the shop itself is not terribly spacious. The drink counter/​kitchen is on your right and straight ahead is a few tables and chairs with large HD T.V. screens looming over a couch. The store is very pristine and trendy as it recently opened last year. What is most noticeable about the interior decorations is the sophisticated, modern touch consisting of incorporated bright colors, spaced out decorations, and abstract concepts. My friend brought it to my attention that the table counter tops were of high quality evident in its glistening beauty of glass shards. Additionally, the white, egg-​shaped plastic chairs were comfy and complimented the tables well.
((Milk Tea/​Food Judgment))
I tried the Milk Tea ($ 3.15?) in large cup size ($.54 additional?) with big pearls. It tasted pretty homely and decent. It didn’t taste like the regular, formulated TapEx milk tea so I am not sure how they readjusted their drinks. My friend liked his Thai Tea as well. I ordered the Fried Tofu (non-​battered, medium spice). The tofu came in a Chinese takeout box with soy sauce and unfortunately, I was not impressed at all. I’ve had better, softer tofu elsewhere and they were of a tiny size.
Service and prices are great! The cashier was friendly and the prices are highly reasonable (even cheaper than The Sweet Corner, I believe). I would definitely come here to chill but if I am missing my Oolong Milk Tea, I’ll head over to TSC instead.

I usually come here after work because they always make the drinks really good so it always satisfies my tea cravings. I didn’t get food until recently but my friends always bought food so thought I would give it a try. Their banh mi (Vietnamese sandwiches) are scrumptious; their bread is very light, like soft and fluffy but it still has a crispy shell. Also, I recently tried their pad Thai and it’s delicious! They have levels of spiciness, but I usually get extra spicy and it always hits the spot! You can always remove an ingredient and replace it with something else as well.
Their service is really good, if you decide to sit outside, they’ll even bring out your drinks and food. They’re very attentive and always remember my drink order (they’ll even ask if I would like to try something different instead of just putting in the usual order).
They have televisions for you and place decent sound for their music outside. It’s my go-​to place when I just wanna hang out and relax.