TI Moving

Move was from San Jose to Palo Alto. Called TI Moving based on a recommendation and compared to other well-​rated movers in bay area. Talked with Michael and after we discussed cost, I asked about the few bad reviews. He told me in the cases he’d dealt with the customer had way underestimated how much stuff they had.
My move went like clock-​work. Michael and two helpers showed up on time and got right to work. They were done and unpacked in ~5 hours — and that included a very heavy teak dining room table.
Bravo for great service at a good price!

Michael and his team left us high and dry at 8pm on a Sunday night, on the last day we could legally occupy our residence. At first he claimed to be «late» and finally after several hours told us he would not be moving us. We are now scrambling to find alternate arrangements while hoping our belongings are not tossed out on the street in the morning. He is rude, unprofessional, unapologetic and a disgrace of a business man, who ironically tried to justify his actions by saying he was trying to protect his reputation. AVOID THIS COMPANY AT ALL COSTS. I will be lodging a complaint with the better business bureau to get the word out about this shady establishment.

Very good service. Friendly, courteous, fast reasonable. Took good care of things. Had their own packing supplies which they used generously to keep things protected.
Highly recommend.

I used Michael and his crew for now probably the 4^th time over the past 10 or so years. They are extremely hard working and efficient at what they do, and they are very honest. I have not had anything damaged, and Michael did a fantastic job of packing my storage unit for me. It is true what others say — they will often book you on the same day as other moves, so be forewarned that the timing may be a little off. But they are incredibly pleasant and I trust them to do a good job and not screw me over.

used them again for hopefully my last move. Michael and his crew are always courteous, quick and so helpful! Great rates!

Terrible and unfriendly attitude. I was about to hire them, but decided to back-​off. I’m glad that I did.
Full story…
TIMoving helped with my two previous moves (back in ²⁰⁰³⁄₂₀₀₄) and I was very happy. The movers were very humble, hardworking and relatively inexpensive. That was then.
We needed moving assistance again and I called them few days back. I had to call and email multiple times to get a quote.
The actual quote was provided by Michael verbally on the phone based on the itemized list of all the items. His manner is very interrogatory. After he quoted $ 750-​$ 800, I thought the price on the higher side and asked him if he has any discounts. That triggered a rude rant. he was saying things like «Do you think I am cheap?», «Do you think I don’t have any food to eat», on… and on… Apparently people are loading on him more items than what was estimated and he was antsy about his responsibility for the safety of the items. Then i asked him if they use any insurance for the move. Another angry response about all the insurance problems. He had the balls to tell me that he does this with every customer who asks about discounts!!!
I just listened through his rants and at the end supposed to have confirmed the move. Instead, I immediately called another company which was very professional and my move is set.
TImoving may be cheap (not sure if this is indeed the case), but they forgot the fact customers deserve basic courtesy regardless of what stress he is going through. This company is on a downhill ride unless they recognize and correct the problems quickly.

Very unprofessional, Came late and very rude. Please avoid these movers.

I used TI a few years ago and was so happy with their service that I thought to try them again. The second move was also great.
Both times I worked with Hiro. He’s friendly, hard working and efficient. His team of guys were great too. What I loved is that Hiro worked just as much as his junior guys. There was no boss sitting around while others worked. This is a team effort!
Here are some tips to help your move go smoothly:
1) Fill out their online form in detail. This will help you make inventory of what you have. This also helps highlight how much stuff you want to get rid of. Don’t be on the next episode of hoarders! Donate, Donate, Donate!
2) Have the team come in for the estimate if possible. This may or may not be necessary depending on the move.
3) Be flexible about timing. I know this isn’t always possible, particularly for those of us who have rented many apartments. Their timings are strict and one cannot afford to be paying two rents at once. The TI guys will come on the day promised, but moves can be 1 – 2 hours off an exact time.
4) Tip well. These guys work hard. Really hard. I’ve always been impressed by their lack of laziness and will try to adopt some of that work ethic myself.
Thanks guys!

My colleagues recommended TI moving to me. Honestly I was hesitated when I read negative reviews on Unilocal.Hiro helped me moving from bay area to Sacramento area. The moving is quite smooth: Hiro and his screw arrived right on time; They are super careful with the furniture, disassembly first, then assembly after moving to the new address if necessary; They took off their shoes on my new carpet and hardwood floor. Also what’s great is the flat price that Hiro gave, quite straightforward and I don’t have to worry about the time spending on the road, which is a special concern for long distance move like mine. Hiro is great, highly recommend.

Probably the rudest and most unpleasant experience of my life.
Booked TI moving weeks in advance.
Listed my items online (as accurately as I could).
Made sure to repeat over and over again that we need a Large truck.
The guy gave me a quote of 440 $-480 $
On the day of the move, Michael shows up at least 2 hours late! Even though I Called him again and again to confirm that his truck was large enough… And whether he is actually going to show up.
Michael looked at content of our place and started telling me, that every single little item is extra. Chair — extra. Painting — extra. Box — extra.
«And also, btw, my truck is too small, I probably can’t take everything at once»
The process itself and the tone were extremely rude and condescending!
I had to ask Michael to leave our house… I felt disrespected and completely unsafe!
I had to shop for someone else to move us that same day!
Avoid at all cost!

Movers have no sense of time, charge you extra for every chair/​picture you want to move, extremely rude, and unhelpful. We ended up moving ourselves.
I’ve scheduled a move with them about a month ahead. I had to call them twice the day if the move. They were late for an hour. Then, Michael comes and says that it’s going to cost us &300 more!!! Wait, what?! He goes with the paper, and every item that is not in his paper is $ 20 – 30 more. Desk chair, picture, broom, and comforter are coming to $ 50 more.
I’ve never received a worst service in my life. We’ve ended up moving ourselves.
What a disappointment. Thank you TI Movers for making my life a little harder!

ok, went through the same things others have reported. Had scheduled for 9AM, came at 2.30PM. Started shouting about having more stuff than expected, made the move a terrible experience. Thinking about it after a few days, here are my thoughts.
1. These guys charge a flat rate and not by the hour like others.
2. This means that if you have more stuff than you told them or if it is going to take more time than you anticipated, it is a problem.
But the thing about a move is, you will always end up with more stuff than you anticipated. It always takes more time that you thought. And Michael is crazy to think everyone should know exactly what they have for the move and let him know. He seemed genuinely upset about this, and i tried telling him, people end up having more boxes, miss things. He will want more money, if you say that is ok, he stops shouting. If you try to haggle, then all the best.
The guys who were with him seemed embarrassed /​ashamed a little by this whole charade of their boss. Unlike their boss, they were very nice btw.
The reason we used them irrespective all the bad reviews was because other movers were not available for the long weekend and these were the only guys we could get hold of.
If you have to use them, here are some tips to consider,
1. They are probably a little cheaper than others, but when you add tips etc, it is not by much.
2. Make sure you know exactly how much stuff you have, boxes and such. Even then you will hear things like, ‘you never said item X has to move to 2^nd floor — will cost extra’. If you live in a studio or small apt, it is easier to know what you have and give them an exact estimate. If you are moving a home or from a bigger apt, good luck.
3. Prepare for some drama, if Michael is coming for the move.
The biggest problem for us was the timing, that he came at 5 hrs late, we had so many things planned around the move (cable guy, cleaners) and all went for a toss because of that. Paying more, dealing with a drama character, is less annoying compared to that.
BTW we have used Hiro (the other guy in TI Moving) in the past and he is the opposite of Michael, 0 drama. Talks very little and gets shit done faster than anyone we have moved with. So if you get him for your move, your experience will be completely different.

This is my first post on Unilocal!I felt the need to post something, because I saw all these negative reviews and wanted to share my very positive experience with TI Moving.
A colleague of mine recommended TI Moving, and prior to contacting them, I checked reviews on Unilocal.I was extremely discouraged from booking my move through TI, and checked several other moving companies for quotations. I am on a budget, so TI Moving’s highly competitive quotation + the recommendation from my colleague was a plus. I decided to go with TI, prepared for the worst due to the reviews.
I was pleasantly surprised when Hiro and his helper arrived at my apartment. They phoned me 2 hours in advance to give a more accurate ETA in my original 2-​hour time window. They were very professional and quick! My bed was especially tricky to disassemble, but they were careful not to damage it and somehow managed to get it out! The movers seemed genuinely interested in making the move seamless for me and ensured that I was happy with the location of everything in my new apartment!
I have already recommended them to my friend, and I will be doing so again! Give them a try, you won’t be disappointed! (at least from mine and my colleague’s experience :))

Beware of these guys, these guys have no concept of time /​schedule management, first of all the site lists 3 phone numbers and each of then is received by a different personal who is not in sync by other owners. This creates a comedy of errors where a customer is stranded in middle of 3 non English speakers. I was not able to get a schedule figured our with this after approx 24 calls and 3 email and 1 full page full on web request. For who else is planning to use ti moving good luck !!!

Read a lot of reviews and was a little scared, but figured I could take a risk since I didnt have much to move (and they were the only ones available on Memorial day). Michael was an hour late, but we kept in good contact. He was late because one of his workers flaked. He showed up with 2 guys that just started to pick up boxes once they were there. The entire move took less than 2 hours. I had a really heavy bed frame to move and a queen bed, 15 boxes. entertainment center, Tv, etc.
I do have to say, Michael does like to know what hes walking into. So be sure to be as detailed as possible with the form that you will out.
They were careful and did not damage anything, wrapped everything up accordingly and charged me half of what I was quoted from 3 other places. They don’t look pretty and have a nice truck or body builders moving, but they did the job in a quick and professional manner.
Already referred them to a few other friends looking to move.

Great and professional movers. FAST and Efficient! Unasse, bled and Packed everything so nicely, and assembled them as before at the new place
They moved the whole house in less than 6 hours at a very reasonable cost
The only reason I didn’t give them 5 Star is because we could not find one of the boxes we had

I was really nervous when I read the mixed reviews about TI Moving here on Unilocal.I expected late, unprofessional movers, but I had no problems at all. They even arrived 10 minutes early.
I had emailed and called a bunch of different moving companies, who all estimated a couple boxes, and 4 – 5 pieces of furniture at around $ 350+, which could have increased depending on mileage/​driving time. When TI Moving called me back, they quoted me between $ 210 – 240. In the end it was $ 220, which was fine with me because it saved me the labor in 94 degree weather (thanks TI!)
Three people arrived, with Hiro being the ring leader. He was nice enough, and I had no issues or complaints when I forgot to mention how narrow the pathway was, and how many fruit tree branches were blocking the way. They also didn’t complain when I didn’t have any idea of where to put most of my furniture. I spent most of my time awkwardly standing outside, while they did the handiwork.
Everything arrived safely and in one piece, so yes, I would definitely use their moving services again (although I don’t hope to do any moving any time soon).

I like my moving companies like my women: fast, cheap and able to bear great weight. TI Moving fits the bill.
I filled out the online form to schedule a moving appointment and someone called me the next day to confirm with a quote. The rate was super cheap, which made me a bit nervous, but then I figured «Hey, what have I got to lose besides all the stuff I own?»
The move was scheduled for 10am on a Sunday, but they ended up arriving around 11. Timing is not their strong suit, but it’s not mine either, so no big deal for me. I didn’t have much else going on that day anyway. They had the courtesy to send text messages ahead of time warning me of their tardiness, so that was fine.
As soon as they arrived, they burst into a flurry of activity the likes of which I have not seen since they forced all those Indian kids into the mines in «Temple of Doom». Furniture was disassembled and boxes were wrapped in plastic faster than you can say «furniture was disassembled and boxes were wrapped in plastic faster than you can say ‘recursion’». Five gents ably led by Hiro (who became something of a hero) efficiently deconstructed my 2BR/​2BA condo, in which I had been living for seven years, in 2.5 hours.
They arrived promptly at our new house and moved everything in as quickly as they had taken things out. They were careful about reading the labels on the boxes and got around 90% of them into the right locations. They reassembled the furniture with no issues, and even offered suggestions on optimal placement. WHO DOES THAT? The movers even took off their shoes every time they entered the house. Very considerate.
I’m surprised by all the negative reviews. Is this the same company everyone is complaining about? I had no issues with anger management, complaints about stairs, pushing for tips, etc. Everyone was friendly and efficient.
Remember, when it comes to moving companies TI is IT.

I just tried to call TI Moving to check their availability on an upcoming date. Here is how the phone conversation went:
1^st Attempt:
Girl at TI: Hello?
Me: Yes, is this TI Moving?
Girl: Yes (angrily).
Me: Do you have any availability on _​_​_​_​day?
*Click*
2^nd Attempt:
Girl at TI: Hello?
Me: I think I just got disconnected.
*beeeeee booooooo beeeeeee* (buttons being pressed to hurt my ears)
*Click*
3^rd Attempt:
*Pick up*
*Click*
I guess I’ll be using another company.

I just found out, the lead mover was Michael.
I recently helped friends move. I helped as the movers unloaded the boxes to the new location.
I was surprised with the rude behavior of the lead person. He ordered and demanded that I tell the movers were every box went and while was helping him, he was demanding I direct «box» traffic at the same time with the other two movers. He constantly remarked how there was «too much stuff». I can see a remark here or there, but not constantly for 2 hours.
This man was definitely having a really bad day and the review from the San Francisco woman and the review on 9÷26÷12 were absolutely true.
Perhaps there are two teams of movers. The team leader of this particular move could not be the same person as the wonderful reviews I read.
By the way, the lead guy spent the morning napping in his truck and in the afternoon, he begrudgingly helped towards the end of the unloading process since it was 7 hours into the move of load #1 of 2. The move involved a small 2 bedroom apartment.