Tully 76 Test Only Smog

Terrible customer service (it’s non-​existent). Did not seem like they really wanted my business. Also a very unkept and particularly dirty shop. I waited an hour and then presented the coupon I printed from their website, only to be told that it’s not valid (even though the coupon had not expired). Apparently the coupon was from the «old owner». I asked if the place had just been sold a couple of weeks ago or something, but from what I could understand it had been months. They refused to accept the coupon and after waiting an hour to get to my turn I just cut my losses and paid the extra $ 20 to get the smog test done with. But I would not recommend this place to anyone. If they had been more cordial with even a bit of customer service it would have gone a long way. I highly recommend using one of the many other establishments available to get your car serviced and skip this one.

Had to take my 2000 Honda Accord into a «Test Only» smog place this time around, so found a coupon online and headed over.
Let me preface this by saying this — this place is all about getting your smog test done. There are no frills — it is in the back of a 76 Station in East San Jose — so don’t expect accoutrements like a waiting room or free snacks. This is a good thing, as it keeps the overhead low and savings passed to you.
The tech was a really friendly guy who took the time to explain exactly what each aspect of the smog test was (was curious, as I grew up in MI where they don’t have emissions testing). He was able to get me in and out with minimal hassle and the data seemed to make it to the DMV computers without incident a day or so later.

I got one of those pesky DMV renewals that required me to go to a «Test Only» smog check place. I found a coupon for this place online for $ 30 smog, and got in and out in about 15 minutes. There is not much of a waiting area, just one lonely folding chair out back. Oh well, 15 minutes was enough time to squeeze in a walk to the temple next door where you can buy some delicious vegetarian food… But that’s for another review.

Just got back from getting a smog check from this place. I’m giving this shop five stars because of the friendly service I received. The mechanic took the time to explain to me why my car failed the smog check and what I needed to get fixed. I was treated in a friendly and respectful manner. It makes a difference to me because I don’t know much about cars and going to the body shop can be an intimidating experience.