U.S. Bank

I waited 40 minutes at this location all i wanted was a medallion stamp for. A stock transfer 2 other people came in after me and were helped. Very bad service am calling corporate to make ano formal complaint. Also was not helped i walked out. No star rating at all.

Great Bank! Old fashion down to earth and helpful. Ricci and Olga are very sweet and so helpful! I have used almost every bank and this bank has been the best of them all. Highly recommend them.

This location sucks. I came in and just looked at me. A girl on the right side by the door just looked at me with no smile, kinda rude. I approached the other lady and asked the reason of my visit but she politely told me my concern needs to be discussed on weekdays. Every time I called over the phone I’m being transferred to one department to another because my mortgage question in regards with my Mobile home loan with US Bank. My account in good standing and it’s frustrating u don’t get proper customer service. Regardless branch closing, a polite greeting and tell customer ur closing. I was even inquiring for more business with US bank but with my experience, never mind.

I will keep this short. If you want to open up a personal or business account, talk to Olga. She’s very friendly and not pushy. I was very impressed how nice everybody was at this branch.

Went to this branch yesterday to deposit a fairly large check. The amount was more than a usual deposit for me, as after becoming disabled, I had to cash out my retirement account to support my family. I have had an account in good standing with US Bank for 5 years at least. Teller who helps me is Kevin. He says they will be holding my check for 3 days for us to get a small amount of it, and another week for the rest! I have deposited many different checks over the years and they have always been cleared the next day. Kevin tells me «this deposit does not fit in with your normal banking history». Um… excuse me? Then he says «how do I know this check isn’t fraudulent?» Maybe look at my history Kevin, have I EVER put a bad check in my account? No. This feels a lot like discrimination to me. The check was computer generated, from CHase Bank, not written on a napkin. I find this unacceptable. This is a way for big banks to stick it to the working man… again. BTW I was initially going to give 3 stars, but reliving this through writing made me so mad, 1 star!

I am not the person to leave bad reviews but people need to know what kind of incompetent employees work in this bank. 2 months ago I received a post card from US bank (Foxworthy location) stating that I qualify for a loan with them. I called to get more information and I spoke to Debbie. She was insistent that I should come in and open an account with them and I did. She gave me a list of thing to gather so we can start the process and I specifically asked about an issue and she told me that it should not be a problem. A week later I found out that Debbie is no longer with US Bank and I was transferred to Anna. Two weeks later I gathered all the info and I went to visit Anna. Anna started to input my information and I asked her about a possible issue and she said let me confirm that it should not be a problem and she involved someone else and he also said it should not be a problem. One week later I received a letter stating that my loan is denied because of the issue I had mention 2 times and all 3 loan officers at the branch had told me it SHOULD NOT BE A PROBLEM. Now I have wasted over 4 weeks, energy and got an inquiry in my credit because they checked it. I called Olga the branch manager and off course she apologized and said we should be able to take off the inquiry from my credit and 3 weeks later nothing has been done.
Be careful when you deal with US Bank employees they will say anything to get your business and never deliver.

I went to this branch for the first time last week to set up a new account.
Hailey greeted me with an awesome firm handshake and helped me with the difficult task of setting up an estate account for a loved one who recently passed.
She was so professional and personable. I was in and out of there in no time. It was a great banking experience for me. My usual bank is so annoying and harasses me everytime I walk in their bank. None of that here. Thanks Hailey!!!