Unique Furniture

The woman that we ordered from was nice and patient. We had looked at several furniture stores and found the products here were better and the prices reasonable. I messed up on the delivery date (thought it was a different day) but the delivery team waited for us to get home and brought our super heavy couches down our steep druveway. They were in great condition and are so well made they will last for years and years! Would buy from them again!

awesome furnitures through out the show room. excellent customer service. Live up to the name Unique and yes their furnitures are unique.

Great service, and great price! There were awesome furniture pieces to choose from, and we ended up with a mattress, bed frame, micro fiber couch (sectional) and matching coffee table! We will be coming back for a dining table set soon. This is a truly «unique» furniture store, and in the best possible way! Thank you!

DO NOT SHOP HERE!!!
Please read this to the end…
BE AWARE that they will sell or give you the store sample and most probably a returned or used one! Yes, this exactly happened to us. We liked a set of beautiful leather sofa in their store, paid in full ($ 2500.00) and we were promised to receive our sofa within a week which was fine. The sofa set came in a nice condition but after only ONE week of its arrival, one set of sofa started to make a weird noise. The noise was coming from one or two spring inside the cushion. It was more obvious when we were sitting on it. The noise was similar to the noise of old vintage sofas, something that has been used for more than ten years. It was very disappointing because we were also planning to have a party soon after we got our sofa set. I contacted the store, they were first nice about it, but instead of offering us a whole new set, they told me that they have to send their inspectors over to our house to see and inspect the problem first, and see if they can fix it! Fine, the inspectors came over whom they were the same delivery people who brought our sofa set! they look at the sofa, then looked at me, and said they don’t know where is noise coming from and they don’t know how to fix it! As a solution they offered me to take the sofa back to the company, fix it and return it when it’s fixed, and the whole process would take up to ONE week!!! Seriously, they wanted to leave their customer without a sofa for a week just because they sold a defective sofa and they were unable to inspect the problem! I didn’t let them to take my sofa, I asked them to bring me a new one and they can take the shitty defective one. They explained me that it is their company policy that they take any defective purchased item back to company, fix it and bring it back. I did not quiet understand this policy because first off, why would you even sell a defective item to your customer??? Why on the earth a sofa set would make weird noise after a week of purchase? Long story short, after e-​mailing for TWO weeks and negotiating with company back and forth, they brought us a brand new one! This one has not been making any noise yet, but the bad news is, the second piece that we bought (and was Ok until today) just started making noise!!! and it’s only been two months since we purchased them! This time though, we are not calling and letting them know, because we don’t want to go through the stupid and frustrating process of FIXing or exchanging it. The only thing that I could do was to come here and write this review for you guys who are planning to buy furniture from them. DO NOT SPEND YOUR MONEY HERE. Go somewhere else. They will give you store sample/​defective items and won’t take it back. BELIEVE ME!

Danny helped us with a twin mattress and gave us such a good deal and was very helpful and kind. We went to Costco in Almaden plaza and they didn’t have a mattress at all displayed and the workers were lazy and useless so i was NOT having it anymore of the horrible service. Luckily we bumped into this place my mom told me about. They were all supposed to go here one night but they were closed at that time and my mom and i have been doing errands this Sunday and thought it’d be a perfect time to look for mattresses.
Overall, awesome experience with Danny definitely coming back for more! Im sure my sister would love to check it out once she sees my bed

This store has a wide selection of beautiful furniture at very reasonable prices. They are friendly and easy to work with. Luc was very easy to work with. He is professional, honest, responsible and stands behind his business and promise. Great customer service is something that goes a long way and is appreciated. We definitely recommend looking at their furniture and pricing to compare to a lot of the bigger name brand stores.

They have good collection, but truly horrible sales folks. Each salesman gives their own price and no one honors it in the end! These people don’t know what customer satisfaction means! Good that this incident occurred even before we purchased anything here. Beware before stepping in here.

This is by far the best and most reasonable furniture place in East San Jose! I loved shopping with Kim she was really nice and gave good advices! Bought a couch and dining set for my parents and will shop here for my place soon too!

Loved this place. I drove down Monterey and scoped out all the furniture stores and Unique Furniture was definitely the best. Best prices, best quality, best customer services. Luke was especially helpful and I love how straight forward he is. Delivery went smooth and the guys even helped me move around my other furniture in my room. Thank you Unique Furniture !

I came in on a Sunday and ordered a chair I had been wanting. It was delivered on Tuesday! Super fast service and friendly, no pressure sales. They have a huge showroom with all kinds of furniture. I will be returning for my next firniture purchase.

Very Happy with the service! Friendly staff and GREAT Prices! I bought furniture from here before and had NO ISSUES so we went back searching for another item. Seen what we liked a week ago but like always decided to wait and try to find something else. Just Like Last Time I come Right back to this place and got a GREAT DEAL! Again why look anywhere else? UNIQUE FURNITURE HAS WHAT YOU WANT!!! I am set up for delivery this week and I will let you know how that goes but if anything like last time it will be a FLAWLESS DELIVERY AND INSTALL. GREAT JOB UNIQUE FURNITURE!!!

I was really disappointed with Unique Furniture. My boyfriend and I were searching tirelessly for a sofa set, and I had my eye on a beautiful set that I just loved. I can’t remember who helped me but she was super nice, and helpful. We put a down payment of $ 200, and were able to pay the full amount once it arrived. The sofa set arrived in about a week which was great. It was delivered and they took our old couch with a $ 40 fee to dispose of it. Everything was going great until our love seat broke in about a month in a half. Obviously the framing of the sofa was not of good quality. Well, we called them to let them know we would like it replaced because it was still under warranty. Anyways, they were so unhelpful, and told us they would need the receipt. I mentioned that I had lost it but they should have a copy, and they explained to me that since I paid cash they throw away all their receipts, which is hard to believe. So they did not attempt to help us at all.
Well. my boyfriend ended up fixing the couch himself. It’s just disappointing when they are sooo happy to help you spend your money, but once you need help with something else they are so rude and unwilling to help!!! Super shady and will not be going here again!

We bought a dinning set from this store and we loooove it! It seats 10 and is worth every penny. the staff gave us room to look around and didn’t harass us and they were very personable! Luke felt like a good friend of the family. We will be going back for a living-​room set and bedroom sets. Thier prices aren’t outrageous and the quality is excellent! They have layaway. Check them out

I have visited this location twice. On my first visit I was just browsing and thought I found something I liked. Me being me I wanted to look at other stores to see what was out there. The salesman that helped me, I’m pretty sure his name is Luke… if it’s not I’m so sorry. He was no pressure and really nice. I told him I would be back. About 3 weeks later after finding nothing I really liked elsewhere I came back. Same salesman same no pressure. I literally spent 2 hours there trying to decide which bedroom set I wanted. I finally picked one and set up delivery for a Saturday between 11 and 1. It came today at 11:30 and I looooove my new bedroom set. The delivery guys were great and didn’t hit any walls. and they had to bring it upstairs and they even set it up for me. I have to mention i got a really great deal! They have a lot of great stuff and really good prices. Huge store. My son is going to need living room furniture soon and we will definitely come back here to make our purchase. Thank you Unique Furniture!

Tons of stuff to chose from. The sales team is great and very helpful and honest. We chose a couch and a coffee table that we loved but the sales man was very honest and explained to us why the two did not go together. He could have made an extra $ 400.00 and chose not to by telling us his honest opinion. We needed lamps and he said they didnt have much but recommended a lamp shop across town. The reason I have on;y three stars is because they say 7 – 10 days delivery and it took 14 days. It was a bummer and may not be a big deal to many people but for a household with ZERO place to sit, it was a must and we were counting down the days. Nice delivery guys as well.

We just bought a sofa chase from this place today and I must say that our experience was great! We met a person named Kim and she was very knowledgeable with all the inventory she had in her store. And I must say that the store is HUGE! I’ve never been to a showroom quite so large and well decorated with the inventory. We told Kim what we were looking for and our budget when we came in. She quickly understood us and was able to find us exactly what we’re looking for! My wife and I were glad we came to visit this store.

We recently bought a captain’s bed for our son that won’t stop growing: D Nam helped us select the right bed for him, and he is great to deal with. Their sales approach isn’t pushy at all, and they provided a wide range of options and ideas to help us refine our selection. Their prices are really good, I have not seen much better at least not in this area. Delivery was on time and they took care of set up (delivery and set up are additional but at a very small incremental cost).
We had one issue with the bed, and Nam himself came by to see it the day we called. We got it resolved quickly. He was as friendly and helpful as when we were making the purchase. Talk about great service!
I highly recommend Unique Furniture, and we will be going there again for other furniture upgrades.

In a recent couch shopping expedition we stopped into Unique furniture. They truly do have some unique pieces and a good selection to look through. The staff was generally friendly and not pushy. They listened to what were were looking for and didn’t try to show us items that didn’t meet the description. Their prices were very fair but on some items I was concerned with the quality of the fabric and it’s ability to hold up over a longer period of time. We ended up finding a couch elsewhere but I would definitely pay another visit here in the future should we be in the market for a new piece of furniture.

Bought a dining set from Unique Furniture last week and couldn’t have been happier with the experience. Probably the most pain free furniture purchase I’ve ever made. Fantastic deal without having to haggle, super friendly staff, and great quality. I picked the stuff up myself though (since I live in SF), so I can’t speak to their delivery experience, but if it’s half as good as the in-​store experience, I’m sure it’s great as well.

Prices were better than most & service was excellent. I highly recommend checking this place out before going anywhere else in the south bay if you’re looking for a great deal.