Happy Nails and Spa

After not having been here for awhile, I decided to give it another shot as Color Nails did not answer their phone when I called.
I made an appointment for a mani/​pedi, and was seated within 5 minutes of my appointment. A technician came over 10 minutes after my appointment time. She showed me the options for a pedicure. I chose a $ 30 pedicure that included callus treatment. Everything that she did was great until…
A guy came over to do my manicure. He again showed me the options and asked which one. I told him just the basic $ 15 manicure. He scoffed, quickly set the sheet down and walked away. RUDE.
My technician didn’t speak much English and so talked to the technician next to her to show me the sheet. Apparently I cannot order «a la carte» and must choose from the mani/​pedi combos. This made my desired services $ 48 instead of the $ 45. Not a lot of extra money, but the principle was annoying. Should have told me that from the get go, and the way it was all handled was very rude, and made me annoyed by my experience.
Another 5 minutes, and a new technician comes over for my manicure. During which, the previous aforementioned man that was supposed to do it, starts scoffing again, speaking with my current technician in Vietnamese, while staring at what she was doing to my hands. I can only assume that they were making negative remarks about me.
I was absolutely horrified and disgusted by the experience, and I will never come to this Happy Nails location again.

They were so sweet I had like the most amazing experience ever. My co-​workers had gone a few days before I went. So i wanted to go check it out because I have never gotten my nails done, like never have had acrylics or anything.
So I checked them out a little bit online before I went but my friends had already told me good things
i call them like maybe 20 minutes before I arrived just to make sure they weren’t busy anything like that and they told me it was fine.
i arrived and it was the most amazing experience. they like hooked me up ALIZA and the sweet girl that did my nails are bomb. i did not get her name .she did my nails and they came out just like perfect wonderful I’m going to be looking HOT on Sunday so you know im fierce. I am in love .
I am definitely coming back .my girl Aliza.

The first time I went to Happy Nails in San Juan Capistrano they sat me with a lady named Alysa to do my acrylic fills. Since then I have been coming to this Happy Nails location and Alysa for about 12 years, for both my acrylic fills and pedicures. I love Alysa!!! She’s the best! She is always up to date with all the latest techniques & procedures.
Her most recent technique is called the «Nail Dip». The «Nail Dip» is much gentler for your nails since it replaces the liquid acrylic. I highly recommend it, Alysa does a great job and I always get compliments on my nails. She is always very busy so be sure to make an appointment beforehand.

First time visiting this salon and I was lucky enough to get Alisa who had this amazing new technique. For the first time I had a pain free experience. My nails are very thin and every time I had a fill the primer would burn and the filling/​drilling was painful. With Alisa’s dipping technique it was completely relaxing and a great experience. She’s the best!!! I highly recommend this place and Alisa to everyone.

I get so many compliments on my nails, I just had to write a review. Alisa is using a new powder dipping technique that is GREAT! She paints a resin on the nails then dips them in the powder color of your choice. I’ve had no lifting or chipping and the product is barely thicker than gel polish so it looks very natural. Thanks Alisa!

Alisa has been my girl forever, but his new technique is awesome! My nails after 3−½ weeks!

I’ve had acrylic nails for most of my adult life. Literally. I’ve even done them myself for a while just by learning/​watching mine done forever. I’ve been to a bazillion salons, some once, some for several years.
I’m a tough case. My nails are thin, the nail beds are wide, they slope up, i’m a chewer/​biter… they lift, they separate, etc… i’m hard hard hard on my nails. I am not careful with chores, gardening, etc. Every two weeks, I leave it up to my manicurist to resolve my issues. That’s my hands…
then my feet — calloused, ingrown, tired and achy feet — always restored back to new every two weeks. After years of salon searching and then finding the right manicurist in that shop to handle my issues with hands and/​or feet — 9 years ago, I found them. The right combination.
But it’s more than that. Alyssa has tried and succeeded with several techniques in the nail industry I’ve seen no where else! WHY AREN’T MORE SALONS DOING WHAT ALYSSA DOES???
Alyssa started not with extra primer, but she also does a gel/​acrylic dip process that has done wonders in resolving my nail issues. Happy Nails should be doing this in all their salons.
DIP … then do pink/​white. The old traditional ways of doing nails needs to be adjusted. Make more folks happy — think outside the box. Let the artists perform their art and train others.
I’ve referred many folks to this salon and will continue to. It’s not convenient, but it’s worth every penny to go see Alyssa and Ann. xoxoxo
Mindi

Just had my nails done by Alisa and she is so sweet and does amazing work! When I came for a fill she suggested an alternative nail dip which uses no acrylic liquid and is better for your nails and looks better too! I highly recommend this location, Alisa, and the nail dip!

I always dreaded going to get my acrylic nails done. It’s usually a long painful process and I started getting extremely itchy around my nails for days after my fill. I was planning on removing them when a friend told me to go see her girl. I came to see Alisa and she suggested I try a NEW technique. She promised I would not itch and I would love them. She was RIGHT! Not only did I not experience the pain and itching after they were beautiful and so thin. Almost like a natural nail. They are so light and comfortable. I’m so in love and get compliments almost everyday! Go see Alisa and get THE DIP nails. You won’t regret it! (Be sure to make an appointment! She’s a busy lady)

Not a good nor relaxing experience. After the confusion of where to put me daughters and I, I was basically surrounded by very loud ladies chattering with each other. Last I checked these places were supposed to be relaxing? The lady doing my pedicure was very rude and Burned my foot with scalding hot water! Your «oops» and facial expression when I yanked my foot back telling you it’s HOT was enough for me to never come back. I would rather drive down to my mother’s nail salon in San Clemente than come back here. Sad because I’m a SJC local.
I rarely ever take time to leave reviews on any business. Especially if it’s negative.

I am very tough on nail salons as I go almost every two weeks. Usually I would not choose a chain such as Happy Nails but I was pleasantly surprised with what a great job they did on my gel manicure & pedicure.
The lady who did my pedicure took her time with each step of the pedicure and didn’t rush. The man who did my gel manicure also took his time and produced great work.
Here I am two weeks later and it still looks great! The salon itself is very clean and they open the sanitary tool bag in front of your chair.
For a gel manicure with a basic pedicure no designs was $ 50. To me, this was a bit pricey considering I didn’t get any designs or additional treatments.

Scheduling was not a problem and attendance to services were fine. It seems the technicians are hard of hearing or choose deliberately to not respond to requests. I’m certainly glad I’m not ever needing to return.

This nail salon is the best. I called to make reservations for a bridal party of 15 to get their nails done the day before the wedding. They offered to let us occupy the whole salon, moved the mani’s and pedi’s around so they could get to everyone and provided cider and popcorn. They even spelled out congrats to the bride in gift bags that contained 3 nail polishes each! It was a lovely experience and one I would encourage others to try.

I had the worst mani/​pedi experience at this salon yesterday. I usually make appointments to get my nails sone since it can get pretty crowded. They have upgraded the salon recently and it looks very spacious and bright. The salon in general seems clean there’s no question about that. My issues is the attitude of the girls who work there. First of all they always rotate the receptionists in their salon and half of them don’t either speak good english or take wrong appointments with the wrong manicurist. I’m usually punctual with my appointments but I always seem to wait at least 10 – 15 minutes. At times they give you a chair but your still waiting. I pay a babysitter to come to the salon and I seem to wait most of the time. The other day I was 12 minutes late for my appointment so I called them that I’m running behind schedule so I arrive to the salon, the receptionist seemed so disorganized and the whole salon looked chaotic, on top of that she booked me with wrong manicurist. The most frustrating thing was the lady who I was supposed to do my pedicure was already working with another lady and she seems like she was in the middle of her work so obviously she didn’t wait for me even 10 minutes despite me calling and I’m her customer and then the lady who was supposed to do my hands seemed very angry and was extremely rude and said she already has an appointment at 5. When I made my appointment initially I asked to the receptionist to book me for an hour since I wanted extra message
but that didn’t seem that was noted in their schedule book. I was very disappointed with her attitude as I’m her customer for some time. When I told her i can do it with somebody else she didn’t even answer and started working on my toe nails and she hurt me a lot obviously frustrated. Her name is Donna she can be friendly but I think she can be also very rude. Hannah ended up doing my manicure as she was trying to cover all the chaos and rudeness of her colleagues it was nice of her but at the same time I have worked with her in the past and she’s always on her phone taking appointments with her clients which is very rude, she must be focusing on her current clients and this is the job of the receptionist in my opinion. To wrap this up donna initially told me that she has an appointment at 5 and I was there till 5:20 and her customer still didn’t show up. Definitely not coming back.

Not the best experience today. Ouch, ouch, ouch! First, check in was chaotic and uncomfortable. Had an appointment and receptionist didn’t seem to know what to do. About 4 people asked me what services I wanted even after I checked in. Not sure if appointment was ever found, but a chair was given to me. My friend and I both had a painful experience with cutting and filing too low below nail beds after many «Ows» and «That hurts!» They continued to do the same despite our explaining the pain. Ended up having beautiful nails, but don’t think the pain was worth it. My pinkie fingertip is raw and painful and my friend’s nail is already breaking after she explained where to please not cut the nail. We just felt that we weren’t heard today and may be able to find gentler care somewhere else.

I had a great experience at this nail salon, so I am most definitely coming back when I come to Orange County again.
I was on a mission to get a last– minute pedicure on my neglected nails and had called several other nail salons on a Sunday at 4pm to ask whether or not they would be accepting a new client before closing time at 6pm. They all said «no» because it was too late, but when I called Happy Nails and Spa, the receptionist was extremely friendly and delighted to make me an appointment with zero hesitations. I asked her if it was too much to ask for acrylics as well, but she said that was fine. I was excited!
When I walked in, the receptionist was expecting me and was welcoming. I also noticed that the salon was very spacious and clean! I automatically felt comfortable there.
I had two lovely ladies work on me. One for my pedicure and another for my acrylics. They were extremely gentle and complementing. I had zero issues with them and they did such an amazing job, that I couldn’t stop telling them! I am certainly one happy customer!

Hannah is really cool and gave me the $ 22 manicure with 10 extra mins of massage, and her eyebrow job is on point! My eyebrows are on fleek now thx to Hannah. New fave nail place. Her Nailpolish job was ok tho

Went in today for a fill and a pedicure and I left satisfied with both. I arrived at 10:30 and they only had a few customers so i got into a chair right away. Both the ladies doing my nails were very nice and were very professional. They didn’t rush and seemed to take extra care that everything was even and correct. The salon itself was very bright and open. It was also very clean and tidy. Everyone was nice and kept a casual conversation with me as well as the other lady customers getting their nails done. Also NONE of the manicurists answered their phone or was on their phone while doing a customers nails! YES! Finally a place that does not do that! I find it so rude when people do that!
The only thing I didn’t like is the price. Its one of the more expensive Happy Nails I’e been to. I paid $ 44 for a french fill and a french pedicure plus a 10 $ tip. $ 55 for a trip to the nail salon is a bit crazy in my book. I never get pedicures and now I remember why. Other than that I had a great time and my nails look great. I guess I’ll stick to my regular fills they are a lot cheaper.

If you like to pay for terrible service & pain– go here. This place should be called «tortured nails & spa».
I came in for a fill & pedicure with my mother for her birthday. We had appointments but the chairs were not next to each other, so we waited an extra 15 minutes to have chairs next to eachother– okay no big deal. Normally a fill & pedi is a relaxing experience. I mean I live in Northern California in a very blue collar area & our nail salons are 100x more relaxing than this place. I really expected like top notch service in such a nice area.
My fill & pedi @ Happy Nails was torture! The gal doing my nails pressed so hard with the file machine that my fingers felt like they were burning. The lady doing my pedicure used her little sharp metal tool to push back my cuticles and I wanted to cry. The two of them were talking to each other in their language for the majority of the time. I wanted to turn on my massage chair but honestly between the two of them chatting, I couldn’t get a single word in to even ask for some help– and they were clearly too uninterested to notice me hitting EVERY button on the remote right in front of their eyes. They weren’t friendly at all so I honestly was too scared to interrupt them, I felt as though they would be even more terrible if I complained (you know like saying something to a catty server and them spitting in your food). At one point I think they lady up front noticed me cringing in pain & I think she yelled at them in their language because they suddenly stopped chatting loudly and instead started to only speak under their breath.
My mother started like 5 minutes before me and only received a pedicure yet somehow I finished my fill and pedicure about 10 minutes before her. Anyways, I waited in my chair for my mom to finish. The lady helping my mom helped her into her shoes at the end– no one helped me out of my chair — let alone with my flip flops. I had to struggle with their «spa chair» arm rest trying to slid it out.
All in all– I would never return here. Thankfully, I don’t love in the area & won’t ever need to. My mom lives near by & she goes every once on awhile but after that terrible service she’ll never return.

Enjoyed an afternoon of pampering with my lovely friend while visiting her in Laguna Beach…
I got a manicure pedicure and I really enjoyed the warm lotion and the extra massage…
I also loved that it was nice and quiet…