Skylight Specialties

Anyone know a skylight company that actually returns phone calls? I’ve made several calls, to Skylight Specialties, with the hope of replacing an old unit. Many calls, several messages, with no response. Must be nice.

Wow, called and Rick answered, I explained our leaking skylight issue. Rick says, «I can be there in about 20 minutes, I’ll take a look». Actually got here in 15 minutes, climbs up, checks it out, sees a couple problems, offers suggestions and a Very reasonable price to do the work. No muss, no fuss, no BS. He’ll be doing my repair – I was blown away by his customer service, interaction and knowledge of products. Will update upon completion but at this point – you need to at least meet him, discuss your needs and see what he can do for you.
Well install is done, Rick and helper even added extra calk to insure a solid seal on the unit. I was updated as they waited for the ordered skylight to arrive and called as they headed over to do the install. Very, very pleased with this company and their service!

Several years ago, Rick replaced the a cracked skylight lens for us on a manual operable skylight.
Apparently he had his son (or son in law) install it.
Within a few months after installation, a mechanical metal part fell to the ground and we ended up having to «heat /​torch fuse» it to secure it back in.
We also noticed the gasket missing around the insect screen and an unsightly jagged hole within the screen where the gasket once was. I contacted Rick and he left me a message that he knew nothing about what I was referring to and that it was outside the scope of his work. The truth of the matter is the gasket was there before the lens replacement and they left us with an unsightly insect screen with a hole in it where bugs could get in. We noticed that quite a few screws that were used to secure the insect screen were missing as well.
They did S L O P P Y work at best and even caused damage for which Rick took no responsibility.
So guess what I’m doing now… hired a different skylight installation company to fix the damaged insect screen. And… I found a skylight company that cares about quality and service and really understands the technical aspects of skylight mechanics!
Judging from the Unilocal reviews I’ve read so far, it looks like Rick’s really nice to customers when he does big jobs such as new installations. But watch out. See how he reacts when he has to fix something. My advise. Buyer beware.

I just had a skylight installed by this company. It was only a small one, but Rick treated me like it was a super important job! He patiently answered all questions. They were so neat — took great care not to get dust on my art collection. They were in and out as quickly as he promised! AND the bottom line is that I love the skylight — I am wondering why it took me nine years! Great company, great job!

Fantastic to work with. I will have them out again in the future to put in another solar tube or skylight. Thanks Rick and Nick.