eFX-Computer

I love this place! The guy was really nice and they actually had the replacement screen for my broken PC.; he even charged less than another place was going to charge me. So, $ 130 as opposed to $ 180. He even fixed it on the same day. Great great great :)

Fernando was excellent. He fixed my busted phone in about 30 minutes andi even bough a case from him. The customer service was just like it should be when you are dealing with the public. Thanks to Fernando I will continue to be a repeat customer and recommend everyone I know who needs repairs or accessories for their phone.

Spent $ 50 for an xbox repair that lasted 2 hours. All I got was excuses from the manager, and I’m sure there’s going to be more to come from this post. What’s the point of having a warranty if you’re not going to do anything about it. I wish i was told that it was unfixable before i wasted the money, not after. Straight con work. But the customer service from the employees was superb.

I have known the owner for a few years and I decide to go and see him and have him work on my apple computer to upgrade the system, my laptop is 8 years old (Mac) so this two folks that work there, they’re really nice and everything so I receive a phone call from them and advise me that my hard drive was to old so it need to be changed so I said ok long story short. They call me again cause my laptop it was ready so my bill 160 dollars and I said no problem, when I came back home my computer was not be to connect wireless so I didn’t know what was going on, I call them again and I told them what was the problem. And they said bring it back and we will take a look again. So finally they call me and say that wireless card it was dirty and it had rust, but they cleaned so it should be running good, it’s been 5 days and my laptop it’s not working at all, am so upset I paid at the end 200 dollars literally for nothing because before that my laptop I could connect wireless every where now I don’t. I don’t know what to do any more, if they would it told me that my laptop was not gonna work for good I would waste my time and money here I been already 3 times never coming back again !!!

The fixed my iPhone 5s for the second time. They are really nice and will take care of you. It only took about 30 – 35 min for them to fixed the cracked screen. The pricing is also pretty competitive here, so before looking around, see if they can help! Thanks Fernando!

Fernando was really great! I brought my MacBook Pro in because it was running really slow and I needed a new battery. Fernando was able to diagnose it, he called me multiple times to update me about my computer, and explained everything to me (I definitely didn’t understand all of it, but I appreciated the extra effort to make sure I was comfortable). My computer was ready on the date promised and working better than before! Overall if I ever have any issues I will be back! Thanks for amazing customer service :)

I chose eFX to replace the broken screens on the iPads because they were conveniently located and their price was fantastic!
I will return to eFX (though hopefully I won’t need to any time soon) and I recommend them to anyone based on the service I received. Both of the staff members I talked to were friendly and informative. One of the ipads was pretty fast and easy for them to replace the screen on. The other one had a pretty bad dent in the corner where it hit the ground and when they removed the screen to replace it, they discovered that the screen had kept the insides stabilized, which meant that with it no longer in place, the ipad wouldn’t work properly.
Most repair places would have just given me back the ipad and told me that they couldn’t fit it. Not eFX! They said that they needed more time, but that they would try their best. A week later they called to let me know that they were still working on it, which I really appreciated. That is better customer care than most places would offer.
Then they called and said it was fixed and ready to pick up. They charged me the original $ 100 for the screen plus a frame piece and never even suggested that I should pay more even though they clearly spent a lot of extra time getting it to work again, which I greatly appreciated.
Some times having something go wrong is the best test of a company — you get to see how they handle something out of the ordinary. eFX-​Computer passed the test with flying colors.

I can’t say enough good things about this place! Not only did they put in tons of time into fixing my very troublesome computer but when we got into a disagreement over the pricing they were very communicative and deftly handled the problem. Now my computer is running great. Would definitely return.

Great service. The owner is attentive and knows his stuff. Fixed my computer for a reasonable price.

This place is the best. They’ve fixed my cracked screens twice in less than 20 minutes. Miracle workers! Highly recommend for anyone on the east bay. Ask for Brian!

They are up front, knowledgeable, and povide services for broken phones, xboxes, PS3, and computers. I got an astronomicall deal on a game system and brought my xbox for repair. You guys are great! Thanks!

Great service, nice folks. Called once it was done. Hours also convenient for those who work a lot.

I have bein bringing all my damage phones to this place and they been doin a good job fixing my phones AA++

my name is arthur and live in oakland I will always eFX-​Computer that always help me with my probem and give good customer service

I brought my husbands broken PS3 to get fixed by them on December 21^st with the promise that it was something simple and it should be ready in 3 – 5 business days, I asked the guy behind the counter if there was any way I could get it back before Christmas because it was his Christmas present and a surprise! (he didn’t know i took it and I was hoping it would be back in the house before he would notice) he said possible but at the latest the 26^th, which was fine because his birthday is the 27! win win for me!
I got not ONE CALL from them, which usually means good news so decided to call them on the 24^th thinking it would be all ready for me to pick up unfortunately not, there was a complication and they needed more time one more day, fast forward to THE 26^th (I GAVE THEM TWO DAYS) and still no call again I call and they say that it will be only one more day but they will call me at the end of the day or next morning at the latest, at this point my husband has realized the PS3 is gone and the surprise is over I give in and tell him he will have his PS3 for his birthday YAY, but then the 27^th happens and still no call, I CALL THEM FOR THE 4^th TIME! and they say that they have alot more work to do on this and that it will be more expensive and there will be more time and blah blah F-​ING blah, I’m furious totally absolutely furious about this, he says because ive had such a bad experience he wont charge me more for labor I didn’t authorize, OH THANK YOU how stupidly nice of you… and that they will call me at the end of the day or tomorrow. IT IS NOW TOMORROW AND NO FREAKING CALL AND NO PS3 DONE. if i don’t pick this stupid thing up today fixed im going to lose it. DO NOT GO THERE! THEY ARE IRRESPONSIBLE AND SLOW AND THINK THAT A WHITE GIRL CANT UNDERSTAND SPANISH WHEN THEY SAY THINGS ON THE PHONE LIKE OH DUDE I DIDN’T EVEN START IT. I may look white buddy but im not stupid with a last name like Hernandez you’d think that they had a clue, Guess not.

I have taken in two iPhone 4’s for LCD repairs (clumsy). These guys are prompt in repairs and do a great job. The price is competitive compared to other retailers as well. Something that was reassuring to me is they have been around for sometime unlike those kiosks in the mall that one month after a repair they are shuttered up. I have recommended family a friends to this location with confidence.

They fixed my ps3 in a day after my hard drive crashed but sad that I lost all my saved data =(

Fixed my PS3 in 3 days (YLOD). No nonsense, quick service.
PS3 is working just as before. Thanks guys!

I found them online. a long time ago. In the past they were able to fix my PS3. one of my games got stuck in the PS3 and would not come out. I took it to them and they were able to fix my ps3 and save the game. I asked around all over the place and they were the only ones who said they could fix it. my biggest worry was losing my game data but they kept that all intact. I cant recommend them enough!
They are now my go to place for computer repair and game system repair.

I called another service I found on Unilocal that was slightly closer to me multiple times over 4 days, but no one ever picked up, so I tried eFX-​Computer. They picked up right away, and when I described the issue I was having with my X-​Box 360S they quoted me two prices (depending on which issue was actually the problem).
I brought my X-​Box down and they again quoted me the two prices depending on the whether they had to replace just the lens or the whole DVD Drive. When I asked them what the turn-​around time was on the repair they quoted me 3 – 5 business days which I thought was reasonable, along with the quote for repair, so I left it with them.
The next day they called me to tell me my X-​Box was repaired and I could pick it up. It reads my discs again, and I got super-​fast service so I am quite happy.

yes they fixed my PS3. great service… Before i even told the guy what the problem was. he already knew. Fixed it in 2 days and he even called me to make sure it was working properly. I didn’t lose any of the information that was stored on the machine. Definitely recommend.