Guess Factory Store

Very rude employees. Not friendly at all and never shopping there again. Taking my business to GAP they are super nice and friendly.

RUDE EMPLOYEES! I mean their job must be pretty rough right? Especially on a Tuesday evening *sigh* I walk into the store with a smile on my face and this girl with tons of make up on decides to give me a dirty look in return. We were shopping for a handbag as a gift for someone. There are signs everywhere saying 40% OFF in big letters… so we took a bag up to the counter and the worker boy says it’s not discounted because only «select styles» have a discount. He had charged the gift card we were using and it was an entire scene to put the money back on the card. He had to have his co worker help him who screwed everything up so they had to call the manager who was practically yelling at the both of them in front of us. So we spend another ten minutes picking out three other bags and take them up to the counter where the little worker boy proceeds to check if they are discounted. NONE of them are… so we say hey it’s kinda confusing to know which ones are discounted… then the girl with tons of make up on comes at me with attitude saying that’s it’s actually really easy to know which ones are discounted because they are on the bottom shelf and some of them have a special tag… well well! Do I look like I work here? Am I just automatically supposed to know that the bags on the first or second or third shelf with pink or purple or red tags are discounted? NO! You could have just kindly shown us the first time around that these are the ones that are discounted instead of making a customer feel stupid in your store. Not to mention most other brand name stores kindly tell their customers upon walking in which items they have on sale. To top it off the girl and the boy proceed to laugh at me as I leave the store. These guys don’t know how to do business and the manager woman was also very rude. So much tension and unnecessary attitude here.

I usually buy my clothes from guess, but I rather go to Livermore or other store rather than this one.
Employees are so rude I feel discriminated buy the way they talk and look at me.

Esta suele ser mi tienda favorita, siempre termino saliendo de ahi con tremendo dolor de cabeza, las chicas q trabajan ahi son super descriminadoras, daludan muy fingidamente, les hablas y practicamente te ignoran, q no les tome de extraño q yo grabe con mi telefono sus actitudes a ver si asi conocen la educacion y verguenza…

Came to this location… and the girl come to me. uh we’r closed… no apology or nothing… next time lock your door stupid…

Dont trust this store, specially when you paying by credit card. I got incident that i got charge with to 2 different transaction. When i come back to the store, they said nothing they can do. I have to call the corporate office. Why they have a camera in the store but they dont want to re run it to review the transaction and to investigate about. Even the corporate its already more than to weeks but still nothing happen about my complain. Never trust to use your credit card in this store.

This is a small store and has very slim pickings at least for men. I did end up buying some jeans but really they need more clothes here! Service was friendly and very helpful.

Bling sweaters & great after Christmas sales.

This store has good staff and a pretty darn good selection. I am not sure if I feel the prices are fair for a «factory» store, but overall I like this place.

From childhood to adulthood i still keep on rockin’ this brand. ONE WORD AWESOMENESS. :)

So I had no idea this store was in my neighborhood. I was on my way to Bath and Body and stumbled across this store and I swear it was calling my name. I should have walked away (I ended up spending waaaaay too much mullah here).
Well where do I start? Right when I walked in I couldn’t help but notice the two walls full of lovely handbags. I went weak in the knees. Then I saw the racks and racks of cute stylish summer clothes. And then the back of the store had an overload of cute heels and sandals. I thought I had found my heaven.
As I was lost in my style world the two sales girls were very attentive and let me know what was on sale and started a dressing room for me. They even got the ladder and retrieved some tops for me.
Yes the store is called an outlet but the prices are not much lower than their regular store prices. The price tags have the outlet price and the store price. On an average you will save around 15%. They do have some items on sale so you can save a little more. Their items change frequently and the sales girl said they get new shipments in a couple times a week. They don’t have tons of stock so what they have on the floor is most likely all of what they have when you need a particular size.
You will find men’s and women’s apparel, sunglasses, jewelry, handbags and wallets. Oh and of course shoes.

Just opened up at Marina Square. I wasn’t too impressed. It’s supposed to be a factory store and I thought that for being factory, it was regular priced. I didnt see anything that really caught my eye… so I hope my next trip will be better… :/