Jack in the Box Drive-Thru

Last week I was having a heart to heart conversation with my 16 year old daughter in the car while attempting to order food at this location. By the time I got to the drive thru window I tried to choke back the tears half way embarrassed and handed the young gentleman at the window my debit card hoping he wouldn’t notice my tear stained face. He came back with a receipt and a cup of water. Touched by his unspoken gesture I managed out a thank you so much. A few seconds later our order was ready and he handed it to me and said, «Whatever you are going through its going to get better.» I was touched, moved, and in awe. The kindest words from a stranger who could’ve turned a blind eye but didn’t. Thank you kind sir you made my night. Thank you for reminding me goodness still exists

No reason for the bad reviews, I must say this location is the best out of all the rest. The food is made fresh, not like every other one as they claim. I’ve had many meals from the JACK, and I will make a point to come here at all times. My regards…

I kinda didn’t like their service. My dad ordered a big cheese burger and asked for a burger patty because last time they gave him a sausage patty. Today my dad asked for two tacos and instead gave him a burger. I like their meat lovers burrito. It’s greasy but still it’s like all the meats in a big breakfast burrito. THEIR SERVICE IS HORRIBLE!!!

Their customer service is great. fast like you expect it. They ask if you need anything else. Pretty much what you should expect from a fast food joint. I went from Popeyes drivethru — horrible experience — to across the street & it definitely made a difference to be on this side

We recently came this J n B (my coinage) after some Christmas Shopping. Just after a burger was ordered It was my turn to order and I asked if the sourdough bread of the sourdough grilled chicken sandwich can be substituted with a bun.
I was told no, and that they were «all out of buns».
So the question was asked,
«Then how is the burger that was just ordered being made?
«its gonna be made with a sourdough bread too».
(Really? Ya didn’t advise of that up front).
«so the burger is being substituted with sourdough bread instead of a bun and you didn’t say so?
«yes»
“Because you’re out of buns?
«yes»
“So my grilled chicken sandwich can not be substituted with a bun?»
«we are all out of buns»
The burger order wasn’t canceled but for dietary reasons and any reason of personal preference stands, I did not want a sourdough bun so I had to go without since they were all out of buns now, all of a sudden.
But guess what Unilocal readers?
Can you believe the burger was made with a bun? Where did that bun come from?
There was just a direct clear claim that they were all out of buns when i asked for a bun and that even the burger is coming without a bun, its being made with sourdough bread.
I never heard of any fast food running out of buns, it doesn’t happen.
I would not want to go back there anymore because that employee would lie about if or not a different bread can be served and then lie about what bread is being used.

Of all the jack n the box restaurants, I’ve been to, this has got to one of the worse ones.
How you may wonder?
1) There was only one person ahead of me in line and it took about 8−10mins to get their order taken care of. And no one in the drive thru either.
I observed the customers order which was a BLT combo and it looked very unpleasant.
Now, my time to order since no one was practically there right? Wrong, they really ignored me.
When I ordered, it took long as well and then my food looked very unpleasant visually. i won’t ever go to this Jack in The Box ever again least til they improve service and efficiency

Went here for lunch and sat in drivethru for 25 min with no one ahead of me. All I ordered was a jumbo jack meal NOTHING special! And they were out of tacos! Tried to go here for breakfast. Hours are posted to be open at 8. I came ay 8:30 and was no one there! I HATE this location!

Garbage customer service food is horrible a hole guys at night are ghetto and rude!!!

It’s Jack in the Crack… so you know the about the food…
I’m here to talk about the ACTUALLY DRIVE THRU. I was driving a Chevy Silverado and almost couldn’t get my truck around the driveway leading out of the drive thru. It’s too small for large sized trucks!!! If you come here in a large truck, go inside!

Dig it. I’m reviewing a Jack in the Box.
I had breakfast here yesterday morning. I had to visit a property for work and I elected to go on a Sunday morning while all the better people were in church and the freeway was still free. I was hungry. I had the Times in the truck. I took it inside and got me a breakfast sammich and a coffee. And you know what?
It was delicious.
You know what else?
The folks that kept my company in the other booths I guessed probably wouldn’t be keeping my company at Commis anytime soon but, curiously, they looked really happy.
That’s crazy. How can you be happy eating in a joint that’s not Zagat-​rated? No sommelier, no valet, nobody to get the door. I’d walked through a looking glass, surely.
Truth be told, I’ll likely not be back anytime soon, if ever. But for yesterday’s sweet morning, for the sandwich and the smiles, thank you Jack.
5 stars.

This jack in the box sucks!!! This place closes at 10pm and they leave there lights on at the drive thru so it makes it look like there open.
I went here one time in the morning and they had only 2 people working there doing the drive thru and the front counter. one of them is the cook and the other has to manage both sides. It took me over 15 minutes just to get my breakfast pita that was cold and nasty when I got it. This jack in the box needs some help. I would deff never go back. I will just stick to the jack on marina. Very poor service…

Hated it!
Vannika Y. hit the nail on the head: They basically keep food under the heated lamps until you order it! I had the bacon cheddar potato wedges; They were all clumped together in one big piece as if they had been sitting under a heat lamp forever. I bet when the workers make they own food they don’t make they schitt all hard and clumpy! If this location keeps up with that kind of service, they’ll be sure to close just as DelTaco did before them.

This jack in the box has plenty of workers whenever I go, yet they always manage to be incredibly slow. I went there the other night, and I saw two female workers hanging out in front smoking, and they started laughing when they saw me pull into the drive through, I didn’t think anything of it. But then I go to the intercom, and guess what nobody’s saying anything, I waited 2 minutes and decided to roll up to the next window, and guess what? Nobody’s inside! NObody’s fucking working, I guess all the workers wanted to take the same break. Its only 10pm, its not that late! Stupid stupid stupid…
Also, the other night, I ordered a jumbo jack with cheese, and supposedly «they don’t make it until you order it» …but that crap was so dry and the bun was hard… you pieces of shit… AND they always go cheap on the sauce.
Thank you Jack in the Box for making it easier to say no to all that fattening shit, now I think I’ll stick to my diet.

this jack in the box replaces a del taco. there’s another jack not 10 blocks away, and an in and out a ½ mile awhile, a mcdonald’s within a few blocks, arby’s…
menu: not cheap: sweet tea (1.99) fries (sm, 1.49, 1.79) burger sandwiches (5+)
sampling:
–2 tacos/.99: same as it was decades ago. smashed mystery paste with some lettuce in a fried taco shell.
take outs:
–taco sauce behind counter, had to ask for it.
–food not cheap
–better and cheaper food available elsewhere, i.e. safeway deli
–parking lot almost full (employee cars?)