Jamba Juice

There was an extremely rude fat chick that took my order. I asked if they still make a reg chocolate moo’d with no peanut butter and she replied in a very condescending way ‘uh yeah… it’s called a Chocolate Moo’d’ and laughed. I said well sorry, it’s not on the menu but that’s what I’d like. I ordered two more drinks and went to wait. There were three people in front of me, and two people behind me. We were all standing there waiting and I didn’t hear any of the blenders going, we waited for at least 15 to 20 minutes for our drinks, one chick was messing with some carrots, the rude chick that rang me up had disappeared and the only guy that was making drinks was chatting with a friend of his that was on the other side of the counter. Finally got my drinks and they made my chocolate moo’d with peanut butter, you know the one thing I asked them not to put in my drink? Super irritating when they can’t even do their simple job, so I’d recommend that you just go to one on Hesperian and steer clear of this whole ghetto area. Place is a joke and so are the people that work there, PS the counters had garbage from from previous customers on it and the counters are all dirty, it was kind of disgusting

horrible. horrible. just… God. horrible. My husband and I had a change of heart before going to watch a movie at the theaters and wanted a Jamba juice instead of a starbucks so I got off quickly from the car since they closed at 8 and I got there a couple of minutes before. There was 3 people that came in right after me. My husband went to park the car while I ordered. So he was at the door a few seconds before 8 when the girl working yesterday just closed the door on his face, locked it, turned back around and started taking my order.
honestly, having worked at a restaurant myself I know you just want to go home when youre supposed to close but seriously? like that? lol I saw my husbands face like ok? just standing there, and I turn around and look at her and she says «we close at 8». I said: «that was super rude, I cant believe you just did that like that. hes with me and hes paying so I suggest you open the door if you want me to pay for my order» then she said the side door was open if he needed to come in. I put my order in and she just had this really nasty attitude. I asked my husband what he was going to order and he simply told me nothing. that he wouldn’t give his money to her right now. I was talking to him and I was saying how rude that was on her part because everyone around noticed it also. well whatever. my drink is really and I specifically asked for frozen mango fruit on top (which ive been ordering the exact same thing for 10 years now) and she said «you never said that to me all you said is how I was rude». I was like «if you woud have actually listened, you might have gotten the order right» the other girl fixed it and we left.
moral to this story, I was trying to get her name, she didn’t have a tag but damn. she needs classes in customer service pronto. shes horrible. hope I don’t get to deal with her again.

I would like to thanks the D’marques his the Manager at the San Leandro store. I had a bad experience at a Oakland store I drove all the way to San Leandro to get 3 gift card because the other store was being a a**Hole. But anyway I would like to thanks him so much for going out his way for helping me and my students. The students that won the raffles for prefect attendance week was so excited with there gift card they won. Thank you so much!!!

Jamba juice si a very crean place with very good coustmer service the smothies aré very good

Loved it ! Love the service it’s very clean and well organized. I recommend the mango very good !

Is there a Zero star option?
Ordered 8 drinks, paid for it and sat down to wait. Drinks were being made, people were waiting before us, people were waiting after us; normal thing, right?
When people after us were being Called we figured it’s because we had 8 drinks. 30 mins waiting?!? Really?!? We went to ask about our order. They only had 3 drinks ready, the other 5 orders were somewhat lost. Really frustrating! We asked the cashier and she said I only took your order. My manager is back there, when she comes you could talk to her. What!!! Go get your manager! We want a refund! Manager came and gave the refund with no remorse. Not even a smile or we are sorry for the mix up. Wasted 45 mins there. Avoid this Jamba Juice in San Leandro by Bay fair Mall at all cost!

This Jamba Juice provide me with excellent coustemer service & the place is very clean & there smoothies are the best !!! I recommend Jamba Juice to anyone who wants good smoothies

Avoid this place at all costs! The unfriendliest staff I’ve ever encountered in a while. No smiles, just disgruntled looking employees. Waited for 35 minutes for our order, then approached one staff member to inquire. Order hasn’t even started, and 5 other people behind us got served first. We asked for a manager and she just asked if we wanted our money back. Processed our refund without offering any apology or any sign of remorse.

I usually don’t sit and draft a poor review at the location I’m dining at but this one deserves it. Today they have a total of 5 people working behind the scenes and none of them have any idea how to make a drink. We ordered two citrus kicks which had no ginger and no boosts that we requested. From the moment we set foot to us receiving our drinks was 20 minutes. If you’re on a time crunch or enjoy quality drinks, I would avoid this Jamba location.

It’s alright. Lines are sometimes out the door, other times line goes pretty quick. I’ve never had any issues with them. Always get my order correct and the staff is pretty efficient.

This was my favorite location! Sadly, this is the second time in three weeks that they made my drink incorrectly. The first time I waited 7 minutes to get my drink remade, same amount this time around. I understand if they were busy, but it was1:30 in the afternoon and the store was empty both occasions. Coworkers were chatting amongst themselves not paying attention to what was going on. At least this time the girl was apologetic, the first time the chick copped a major attitude and rolled her eyes as she handed me my drink. My office is right down the street too, smh! I won’t be back

Great visit here today. Sometimes we avoid this store for slowness. Today we walked in and discussed should we go to the other store We stayed they were training someone new on the register but the juicer (not sure what her name was) was awesome! She worked her way down the line taking orders and this really helped. She even made me the drink I wanted without the «we don’t make that now»

Not good took 30 minutes to get my juice with no one in line.
The juice was melted and watery when served.
I will not go back to that location.

Let’s start with the positives. They had serval staff working.
Areas of improvement.
Sanitation: one employee offered to fill a young mans water bottle with ice. She proceeded to scoop ice in the bottle with a little scooper whereby the scooper had direct contact with the opening of the bottle and some ice chunks fell off back into the ice Ben.
Consistency: I usually get a medium at any Jamba and it’s filled somewhat to the top but I had nearly two inches of space that did not have smoothie. The measurements were off here. I informed another worker and she said well that’s all we made! Poor poor customer service. I will not be back here.

Inconsistent
My wife is a Jamba Juice fan, but she doesn’t like going to this location (one of the main things that it has going for it is that it looks like a million bucks).
I went here with my family yesterday (we were really in the area because my wife wanted to go to Kohl’s).
There was a long line (it took my wife about 7 minutes to order).
My wife’s cashier was friendly, and I also noticed that there were at least 6 employees around (one of them was outside on her break). Kudos.
:
It’s fairly spacious inside, but the seating capacity is only about 7.
3 of the stools were occupied by these cute kids (they were each given a smoothie of the same size so that they wouldn’t fight).
Their mother annoyed me because she kept taking pictures of them. Because it was busy inside, I didn’t have much room to move, and she almost banged into the stroller (my son was in it at the time). She really wasn’t paying attention (I quickly backed the stroller up so that my son’s face wouldn’t meet the woman’s ass).
Another annoying woman came in so that she could get some free chipped ice (she had a cooler bag ready for it and everything).
:
The outside area should actually be patrolled a little.
6 people sitting near us were NOT Jamba Juice customers.
2 men hogged the biggest table, and they hardly even spoke to each other (they just wanted to lounge for a while).
3 of the others were Nubi Yogurt customers (Nubi Yogurt is right next door– the seating is limited, but still). The girls were joined by a guy (I scowled at them all even though one of the girls had a pretty face and big boobs).
2 of the tables briefly had no chairs (an actual customer dragged a chair to one of them).
Most customers took their smoothies to go, but the outdoor seating shouldn’t be for any lazy mofo who happens to be around.
This place attracts some weird people.
A young woman dressed like a streetwalker kept pacing around.
Maybe she was looking for her pimp (she stared at me for a second, but I already have my hands full).
The unisex restroom is nice (for some reason, my son wanted me to enter it twice).
It was a bit dirty, but I was otherwise impressed.
The toilet even powerfully flushes (my wife can sh– bricks, but the toilet could handle it).
I like that the prices already include tax.
Banana Berry Smoothie (Small– $ 4.89; Medium– $ 5.69): ⁷⁄₁₀.
«Strawberries, blueberries and raspberry sherbet take this smoothie to the next level.»
My wife’s smoothie was «off.» I think it was made in a hurry because of how busy it was here (the smoothies were ready after about 3 minutes).
My son didn’t finish his smoothie, but don’t read too much into that (he usually only finishes half of his smoothies). He did like his smoothie.
I thought that my wife spent about $ 8.50 (her total was $ 10.58).
Anyway, Jamba Juice prices in general are too high.
There’s a lot of parking, but the parking lot is tight overall (it can be stressful entering and exiting– over the weekend, some people walk around like they want to get hit).
«Not the greatest jamba juice.»
This quote from another reviewer says it all.
This location is okay, but not great.

4 stars for the food and 2 stars for the damn employees. If you don’t like being at work or dealing with people get out of the hospitality work field.
This new bowl is getting me through my lunch also got some beef jerky chili lime so damn good.

Not only does the staff seem inexperienced and unprofessional, but also they do not care. When receiving our order, Boyfriend asked which drink was which because they looked similar, the girl behind the counter just shrugged and walked away. The wait time for these drinks was also ridiculous. We have experienced similar rude behavior from this place from prior visits. I thought Jamba as one of those chains that pride themselves on consistency, but at this location, their juices do vary in taste and sweetness from time to time. I’d probably come again just because I do enjoy a Jamba and it is in a convenient location, but it is definitely the one of the worst I’ve been to.

Not the greatest jamba juice. Waited almost 20 minutes for my drink! They only had 3 people working. The guy making the drinks is super slow. Everytime he poured a drink into the cup he had to wipe his hands. There was a bunch of drinks lines up ready to be blended but only 2 at a time being blended when there are 5 blenders?!
Today was not the only day the workers were super slow. The last 2 times I came here I waited too long for a drink.
I like Jamba Juice but almost 20 minutes for a drink is just plain ridiculous. Will not come to this location anymore.

Will not be returning to this Jamba Juice location again. They have always been average at best but because it was the only one in SL, we would usually come here on the way home or on wknds. On a previous occasion, not only was the wait over 40 min but I notice health code violations including receipts dragging on the floor since they were not able to keep up with orders, then dipped into the wash water that is used to clean the blenders so they can stick the receipt on the blender. They said they would correct that and ensure workers are properly trained so I decided to give them a second chance.
This time since there is a Bogo promotion, again the wait was long which I can see pass that but they were giving people the wrong sizes. I am not sure if it was rung up wrong by the cashier or made wrong but we ordered two mediums and got 1 medium and 1 small. Another customer there ordered 2 large and got 2 medium. When we brought up the wrong size, the response was well that’s all we have. No apology, no trying to figure out how it was screwed up or what they can do to rectify it.
First of all, if you are having a promo, anticipate the bigger rush and properly staff your store. If it must be understaffed, don’t staff them with workers so green that they have trouble inserting a straw. I have been to other stores including alameda just 2 days before during BoGo promotions and never had this many problems.
If you are in SL area, go to the Hayward location or if you are in between 2 Jamba Juice locations drive 10 – 15 min further and go to another like alameda. You will probably have your drink faster and accurately instead of coming here. Should’ve just gotten another Shammie Shake from McD instead where the service is even better.

Decent customer service, me and my girlfriend went today to get our BOGO on. We order our drinks and waited about 15−20mins to get our drink which was fine. But while we were waiting, 4 – 5 peoples behind us got their drink first when we ordered the drink before them.
Lastly, when we got out drink, they gave us 2 mediums when we specifically said 2 larges.