Walgreens

Worst customer service ever!!! The manager is rude and had to ask 3 different employees to open the RR door. This place needs to be shut down.

So… i must admit. I was one of those last minute customers, walked into the store 15 mins before closing. I walked in got greeted by an annoyed WE CLOSING IN 15 MINUTES OK, got assistance with getting contact solution, was at register by 9:48, card chip thing down made go to all registers then asked if I could go get cash from car, well close, well you guys have been dragging me around for the last 15 mins. FINALLY I went to get cash and was given all kinds of looks by all them employees. HORRIBLE.

the pharmacy staff is rude and ignorant. im glad they stopped taking my insurance iw as tired of putting money in their pocket

This pharmacy is the slowest pharmacy EVER. Should of went to CVS. Waited over an hour for an prescription that was suppose to be ready in 30 minutes!

This pharmacy is terrible. They will tell you it will be filled in an hour and when you come back they still haven’t touched it. Tell you to come back in another hour and it’s the same thing. Will make a lot of excuses why your medication is not filled. Save yourself the trouble and got to CVS.

Writing a review of a Walgreens on Unilocal is like reviewing Diet Coke, except every 100 or so cans of Diet Coke you crack it open to find it’s fully of spiders that leave you with painful, itchy bite marks.
This Walgreens looks, smells and is structured the same as I think every single Walgreens on this Earth we are cursed to live on. It’s got an aisle for that thing and that other thing and it’s got all the things you usually find in a Walgreens. It earns a 2-​star versus 1 star review as it is, ultimately, a Walgreens. If you need a Rhino tank for your grill, you can get that. If you need a soda from a place that definitely has one, it’s got that. If you need bandaids, it’s got that. It’s a Walgreens. Limbo is a Walgreens but it’s 34,000 square miles wide and it’s run by giant beetles.
Walgreens, CVS and their ilk are always defined by their pharmacy, and just like the other Walgreens I won’t bother to go to in San Leandro… it’s bad. Why is it bad, you ask? Well here’s a list:
— They’re understaffed.
— They’re under-​stocked. Most medications I’ve filed here just aren’t there, which is great when you take it every single day of your life and you need it to exist.
— If their pharmacist isn’t available, and you’re collecting a controlled substance, guess what? You don’t get it until they come back. I was picking up my medication yesterday at around 4:30pm. «Oh, the pharmacist is on lunch. They won’t be back for 20 minutes. Only they can clear this medication.» Now, I’m neither a lawyer nor a pharmacist, but in four years of this medication I’ve only ever been asked «do you need a consult» to which I’ve always said no, and I know many of those times I’ve *NOT* been spoken to by a pharmacist.
— One time I went into a Walgreens, which wasn’t this one, and because the prescription said ’15 on it (note: this was a few days into the new year) they refused to take it. I’m gonna ding this Walgreens for that as they’d totally have done that too.
Anyway, all of the Walgreens and CVS in this area suck anyway so who cares.

This pharmacy it is the slowest in the hole world it takes them 1 hr average to answer your call then they will tell you that don’t have your medicine ready after 24 hrs. Then once you arrive to pick it up they will tell you that they don’t have it there. I ask to transfer my prescription to another walgreens they said ok 2 hours more of waiting they call me to say they have found my medicine there ??? and it should be ready in 1 hr more? I’m sorry but the pharmacy manager needs to go and get some new that can turn that place around sorry but they need to go

Very slow staff, not enough staff to run the place. They don’t care how long you’ve been waiting, they’ll keep you waiting. Took me two days and three stops to pick up three medications. Last stop I noticed the drivers get faster service at the window, so I tried it. The rude lady opened the window, first thing she asks is how am I going to pay? I asked would you tell me what am I paying for? She said” oh you talking about the medication?!” I didn’t know what to respond! What else was I at the window for?! I suggest CVS few blocks away from these guys.

I come here often because I live nextdoor, my faves are Teresa and the Filipina lady whos wears a ponytail, their the best, the younger female cashiers should take a lesson on guest service from them!

DO NOT go to the pharmacy here, they are so damn slow. I had a script that was supposed to be ready at 3 in the afternoon, I wasn’t able to get it until 7 at night. And what is up with the door greeter? This Walgreens is a joke. And the pharmacy isn’t the only thing that’s slow, the checkout lines are too. If you decide to come here, make sure you have an hour to spare otherwise steer clear!

Pharmacy said I would have to wait 20 mins for scrips, no problem, came back 4 hours later. Scripts still not done (they said they weren’t sure if I wanted all of them, although I SPECIFICALLY told them I did, and offered to pay in advance the first time I was there), and because there was a line behind me, they said I would have to wait again – which I wasn’t willing to do the FIRST TIME. Screwed up, wouldn’t go out of their way to fix it fast. Plenty of other pharmacies in the area to choose from instead.

I had 8 minutes to transfer and this is a very nice Walgreen’s. Seems flat inside but nice, quiet and clean as in organized. Got my Arizona and some nuts as pre-​work snack. I left the drug store and got another receipt which is what? It reminded me for the third time to write this. We just had a software batch installed which grants option to get a paper receipt or get it emailed. I have liked this option a lot when used in the past and themailonly a few places have it, I think is great. When signature pads first appeared the deal was less paper. That was bullshit. Will email be the same? Some cynical persons who have listened to me were quick to say the email option is to steal email for marketing. I have a solid case there but for our purposes have to disagree. They can put a disclaimer there won’t sell your email! Or make a frequent flyer plastic card and use the number or scan to get email receipts there or even somebody make a generic plastic card for the collection of receipts purposes at various stores. I was telling someone I get 150 recipets monthly including 40 Walgreens and don’t need any except a few. I would love them piled online. Somebody would make a Quicken-​like software sooner or later and I would get to feed them recipets and see where my money goes. Think of paper saved. Think of energy saved. There should be several types of generic cards of no value just to collect our personal recipes and one for business recipes and one for travel recipes and so on. This country would have a real life benefit for electronics besides consumption. Some may say not let vendors do it and independents should run recipet empires like credit agencies run credit. I just don’t want recipets as often as possible. Do something you electronic bums. And no I am not interested in starting my own company. A friend recently told a friend who told me how and why I do and get what, etc. He says Uncle Cush is seen as industry man in several fields. Those whom make, run and break industries hence don’t need a little business. If don’t own a chunk of the industry, they end up with up regardless because is good for the industry. I am thinking about it. The first half I understand and understood. The only compliment I don’t fight because is just facts. The rest is none your business but may be some should listen to some of us sometime and not tell me start my own company doing everything. 28 Oct 2013

Clerks are useless. Nobody knows nothing. The manager is no better. 10 minutes waiting for someone to show up at the photo dept, then waiting here for 20 more minutes because the only guy who «knows» is outside smoking a cigarette. When I came here earlier, same story: the only guy with some degrees of salt in the head was outside «on a break». Stay away from this place.

Every time I go there their is always something. Their under staff, the pharmacy drive thru is shutdown, the photo center machine are not working, a stuff member is giving attitude, an sell item is out of stock and it’s the first day of the sell. I stay five blocks away and I travel to the one over a mile away because they’re customer service is so much better

This is for the customer service tonight. It was a little before 8 PM.
So, first I go in, and I hear over the speaker, «Security – please go observe the aisles.» DON’T THEY HAVE A CODE FOR THAT??? This makes me feel like either I look like a shoplifter (I don’t) or there might be other trouble… Should I run now?
Maybe I should have.
So I take my two items and wait as the cashier fumbles through the transactions ahead of me. Two different customers had to wait for «someone else» as apparently their transactions were too difficult. WTF?
I get to the counter and give her my items. She rings me up and just stares at me. I say, «What is the total?» She then tells me to punch in my phone number, w/​o providing me a total for the purchase.
Hey! Why should I type in my number for all the world to see? I give her my card and she scans it and then stares at me again. I said, once more, «What is my total?»
Oh! «It is ten dollar fifty two.» (is it too much to speak English a little better?)
I hand her a ten, a one, and two pennies. I get back 35 cents. Because I like quarters for the laundromat, I said, «You should give me 50 cents.»
Blank, bovine stare again. I repeat. She has a big flurry of checking the receipt, the change, etc. FINALLY, she reaches into her drawer and gives me… a nickel and five PENNIES. Still a nickel short! And pennies? Bitch!
Irked, I just walked out and vowed to not waste my time here again. SHEESH!
It’s minor, but really – do they train their employees here??? What an irksome encounter.
Thanks for reading my rant!

I got my cat’s prescription filled here. We got here just before the pharmacy closed for lunch. After ringing me up, it dawned on the pharmacist that I might be able to get the Rx cheaper if I signed up for the Rx by mail program. He checked with the head pharmacist to see if a cat could join that program, and sure enough they can. So they worked on converting the Rx to the mail program. There was quite a bit of work they needed to do to get it set up. However, they both were more than happy to help me save $ 40 even though it took away a chunk of their lunch break. They really went out of their way to help me. Great customer service at the pharmacy!

Had to print up photos and they took about 45 minutes to print. There was also a 3 dollar off coupon in their circular to print up these photos from a SD card.

I came here recently for its pharmacy and to refill my Clipper card.
I was disappointed that the pharmacy took beyond 2 hours to prescribe and get my prescriptions to me. The staff seemed rather inefficient and did not handle the customers before me very well either. One lady was upset and yelled at the pharmacy cashier. Another two were awaiting their pills. One guy looked like his blood pressure was about to spill over.
Since the pharmacy was not ready with my prescription, I decided to roam around the store. I refilled my Clipper Card. Keep in mind that you should NEVER refill your Clipper Card here unless you have at least 10 – 15 minutes to spare. Besides the long wait in line, ONLY the manager can do it for you. None of the cashiers have the ability to refill the Clipper Cards.
I killed some time and learned that the holiday/​Christmas candy was 75%, but every other holiday item was sadly only 50% because the cashier informed me that «the manager won’t do it». In fact, the cashier told me that the man would rather box up the décor than to sell it (makes zero sense to me when every other store with holiday items in town is at 75% off).

OMG this place is always a mess. Lines were long only one cashier .
Cluttered aisles. Makes me feel like, I’m at the flea market when I shop there. Big beverage section. Always seems to have a panhandler in front. This Walgreens is Ghetto fabulous.

Oh wedding photos, someday I will see you. For some reason Walgreens doesn’t want that to happen. Why oh why do they conspire against me.
I ordered some photos through Snapfish that were supposed to be ready in an hour or less. 3 hours later I called and asked if they were ready yet and was told to call back in a few hours. When I arrived at the store 5 hours later only about half of my photos were actually in the batch & half of those had big white lines down the center.
Now repeat that story 3 times yesterday and one time this morning.
It’s too bad that I’m not into scrapbooking. I have about 1000 half photographs that could be chopped up into smaller pieces. Although I don’t think its good karma to cut up my hubby only one week into our marriage. Is throwing them into the landfill better?
The latest excuse is that they ran out of paper. So my 1 hour photos are now 24 hours late.