Cycle Gear

I went to CG shopping for a helmet and I was blown away by the selection that they have. They had all of the models that I was looking for, and the customer service I received was top notch (sorry, I can’t remember the name of the guy who helped me). I ended up purchasing a helmet and some gloves, and I’m still enjoying them! Great motorcycle shop!

I’m giving Cycle Gear 4 stars only because we’ve had such Awesome service from Tyler. In the past, we’ve been disappointed in customer service, but we have had excellent customer service from Tyler. He’s friendly, always polite & smiling, plus he’s knowledgable and has always been helpful when we ask for his opinion on gear. Thanks Tyler!

So my visits to Cycle Gear is always hit or miss but every time I go in and Tyler is working and helps me it is a 5 star experience. Tyler is alway very helpful, attentive and friendly. So my review is based on that. The only reason for the 4 stars is lately the store has been a mess and they have some other not so helpful employees. This visit everything was stocked and the store was clean. Good job San Luis store you are on your way to 5 stars and thanks again to Tyler.

Shopping for women’s gear is tough in SLO since this place is essentially it. They have a decent inventory though mostly sell Bilt which appears to be affordable but not great quality. The staff is friendly and helpful but you wanna make sure you’re talking with someone who really knows the right gear for you. I’ve had to go back a few times to get it right. Fortunately they have a satisfaction guarantee so returns are a breeze.

I live in Santa Maria, and if you read my other reviews about the two motorcycle shops in Santa Maria you would know why I would gladly drive 35 miles to buy coolant in SLO! Cycle Gear staff is quick to help you find what your looking for, five star service, nice looking shop, and I’m going to bring the wife down next week and buy her a new jacket and boots at cycle gear! There great customer service earned them a customer for life!!!

Just want to take a moment to say Thank You to Anthony of Cycle Gear in San Luis Obispo, CA. I had clients in the SLO area — one with a helmet issue. One call to Anthony and my client was properly taken care of. I sincerely appreciate the service you and your franchise provided. It should be noted that Anthony was willing to wait for my client’s arrival even though closing time was near. Nice job guys. Your shop is now in my 911 rescue book.
Craig Adford — GM
O’Gara Moto Tours & Rentals

Went here for a helmet in mind. The staff went above and beyond my expectations of helping me find a perfect fit helmet. Kevin (a staff member) was on point and knowledgeable. I’ll certainly return.

Nate is a lifesaver! Went in to fix a bike that went down and he was very helpful with our needs. He also identified some problems on a couple of our bikes in the group that ended service, that if not checked could have cost us a lot more than a minor fix.
Thanks man!

In these days of Internet access, it’s easy to search sites to save a few dollars. However, Cycle Gear provides instant access to often needed parts, and last minute gear. I have found everyone at this store helpful and knowledgable. From budget related specials to high end helmets and protective gear, this is my first store of choice. Buy tires? They will install them. Have a question? They are never too busy to help, even if it’s just for advice. Such excellent service and an array of products you can see, touch, and try on is not available online. They can get most things you need, if they don’t have it in stock. Do yourself a favor, if you have a motorcycle, stop by this store. Don’t take my word for it. Look around, see their inventory, ask some questions. You’ll make this store a regular stop.

Buy Cheap and Sit on the side of the Road Tooooo!!!
Yes 3 flat tires in less that a week! how dose that happen LOL! I bought a new tire and tube ! First flat I got 50 miles then I sat on the side of the road waiting 4 someone to tow me home (3 – 4 hr.) ! That wasted the whole day!
The 2^nd tube blew before I every got out of the store! Sh$! ! now that made me feel good LOL!
The 3^rd tube went on, and I ask the older man working that day is this kid doing a good job should you be watching him ??? I said after all its only my life on the bike! He said no worry he is the best in the shop! well that tire got me to 200 miles, !!! and broke down on the side of the road during rush Hour US 15 freeway (5 lanes each side) holly F%$# !! pushed off the Hywy ! Who do you call ??? Not CycleGear!
A flat on a MotorCycle can be Very Dangers !!! I will never Have a Cheap Shop install a bike tire ever !!!
The shop (No pork Motorcycles) inform me HOW the tire was not properly installed! And they did a Gr8 job !! Feeling Safe NOW, 500 miles and going!

Nathan (asst mgr) at Cycle Gear was AWESOME is getting me the right helmet (SHOEI QWEST) !!! The first one I got had a whistling noise, which he tried to fix and then replaced when it didn’t work. The replacement works perfectly (QUIET) and fits GREAT !!!
Nathan and the guys are always helpful and knowledgeable. They have never tried to high pressure sell or try to sell me stuff I didn’t need. They also are quick to order what you want, if they don’t have it in stock, and it’s delivered to your door no charge.

My wife and I went in the store Sunday, September 2, 2014, about 1:00 in the afternoon. No one was in the store except the 2 employees. We looked around at the jacket, gloves and the communication systems. Not once did either guy ask if we needed any assistance of had any questions. We left without buying anything. I know these stores can be helpful, but not this one.

This is hands down the best shop in SLO as far as customer service goes. If they do not have what you need they will get it within a couple of days. The crew at this shop have always gone above and beyond for me. This is my first review ever on Unilocal,I downloaded the app just to take a minute to right up a review on this store my way of saying thanks to the staff at this shop. I wish every store I went into had more people like Nate and Nathan. I highly recommend Cycle Gear of SLO for all of your moto needs. We can all go buy our stuff off the internet but for me I like to physically touch and feel what I’m about to purchase plus it’s nice to have a knowledgeable staff to help with any questions.

Decent selection. purchased a couple of items. decided to return 1 of the items and was given a hard time about. website advertises 100% customer satisfaction and easy returns. It’s not at this store.

Nathan went out of his way to make good on an item that wasn’t working for me. Many, many thanks to you. I would recommend this cycle shop to anyone. You are treated well. Keep up the good work Cycle Gear. You can count on me and my son to be return customers over and over and send you new customers your way.

Very disappointed in their tire mounting service. I’ve taken a pair of wheels in to have the tires (that I bought there) changed and it took them two days. This morning, my brother went in there after he bought a tire online from Cyclegear’s website. First, the guy at the register gave him static because he bought it online instead of in the store. I guess they don’t get some kind of commission or credit? What does it matter – it was still bought through Cyclegear! The guy told my brother that he was the only guy there and that he didn’t have time to do it.
So later this afternoon, my brother stops by to pick up his wheel. When he walks in, there his wheel and new tire sit… in the exact same location as they were when he dropped them off – sitting next to the register. There were four guys just standing around with their thumbs up their ass. My brother said, «Looks like you guys are too busy to change my tire. Looks like I have to take it to someone else because I’m leaving for a bike rally tonight.» He said they didn’t say a word, and then a guy finally pipes up, «Oh, I’ll do it right now.» Crappy, crappy service.
I’ve bought parts and gear there, and I’ve never been impressed with the ‘hey bro’ passive-​aggressive attitude there. It’s sad that there aren’t other good local shops to take your business to, but there’s always great websites like
,
and
to meet your needs and budget. If you need to go here, just do it to try stuff on and find your size then order it online. You’ll be happier.

Nathan and the gang at Cycle Gear are always helpful. They do not try to sell you stuff you don’t need and they never pressure you. They are very knowledgeable about the items that they sell. If they do not have it in stock they will order it into the store and are great about calling you as soon as it comes in. Bike nights are always a treat. Great prizes and they even feed you. Stop in you will be treated well.

These folks have a very decent selection of the most commonly wanted/​needed MC accessories. Not LA mega store selection. But for the area, very respectable.
The fellow I dealt with was very knowledgeable and helpful. I tried on some new MC boots. They worked with me to find what I wanted. They had my size in stock. And it just so happened that the pair I was looking at was something like 30% off. Woo hoo! Got some new gloves as well.
The fifth star is for letting me drag three or four tank bags out to the parking lot to try them out. I’m out there for like 10 minutes trying them in different positions. They were fine with doing what it took to make me happy.
Nice job Cycle Works!!! I’ll be back.

Came in to buy a helmet and had nothing but friendly and knowledgeable service. Will indeed be coming back. Got a great Shoei on sale and was actually recommended something that fit my price range. Great service!

My husband and I were on a ride up hwy 1 and one mornin the zipper broke on his chaps.:-(we were able to find a cycle gear to look for a new pair and to our surprise they replaced them said 5 year warranty aw we was so stoked to hit the road again. Good thing we never throw away and as we got north it got colder. Thanks CG…