Running Warehouse

This is for the Running Warehouse website. I’ve ordered from RW since 2010. They consistently have competitive prices and ship on time. I was particularly impressed with customer service after a recent experience. Because the Clif bars that I had ordered a few months ago got recalled, RW proactively contacted me, offered to replace my box with a new flavor, and shipped it immediately. I’ll continue to shop at and recommend RW.

Super excited to try my Brooks running shoes out. Ordered these babies on Friday morning and they just came in on Saturday. Got a great deal on them, about 40% off. They had a great selection to choose from. I ordered some compression shorts but they were very clear that those would not ship until late June. I also hear the return policy is good from a friend which is why I pulled the trigger to order online. I have worn Brooks running shoes and loved every pair.

Excellent customer service! Emily went over & beyond helping me find the right fit. Was looking at the Altra trail running shoe & this store carries a huge selection of styles & colors. At Emily’s suggestion I tried another model on & found the perfect shoe to do my summer hiking in!
Not only does Running Warehouse carry shoes the also have a good selection of clothes, hats, socks & lots more.
Off the beaten track, easy to find with gps plus lots of parking. They will price match & the online shopping is great too.
Satisfied customer!

Fantastic pricing. Is an actual real running store so you get the generous return policy. Even though I’ve never used it, that is so important when trying new running shoes since you don’t quite know until you actually run in them.
I wish they weren’t on the other side of the country or I’d shop in person.
BTW their socks rock, they lovingly hug my high arch — add a pair to your order you won’t be sorry.

Help me find the right shoe with patience and have a lot of knowledge

Normally this place is great. Walked in picked out a shoe and gave salesman my size. He shows up with a different shoe and weak story. If I wanted a different shoe I would have picked that one. Wait! Gets better. I pick another shoe and the salesman goes in the back and then comes out saying nothing. I’m sitting there until I ask the guy «what’s happening «he tells me someone is getting the shoes. I keep waiting and have to ask“where are these shoes, Lo Angeles?» He finally tells me that they come from a warehouse. Ok, that’s fine. He shows up with the shoes, I attempt to talk to him a bit while trying on the shoes. He disappears. I like the shoes and I never see my salesman again. I pay another sales associate who knows how to speak. Notice to business owner: hire sales people who can speak and relate to your customers. Very poor experience.

REALLY knowledgeable help! I was sent here by my physical therapist 8 or 9 months ago. I purchased shoes for everyday use. (I mean EVERY day) My therapist just informed me my shoes were worn out. No idea I could wear out shoes and not see it. Cortney was sooo patient and showed me the difference in the old shoe and new ones. Small? Yes. Critical? YES! What a learning experience!!! I have MS and walking at best is uncertain. Looking back, I now am aware the feeling of walking in worn out shoes. For sure, I won’t wait next time. THANK YOU!

I walked in with no idea what I wanted. After some assistance from a very helpful employee and a few short jogs on their treadmills I walked out with a wonderful pair of shoes. I’ll be coming back once these wear out.

This review is for their website,
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I’ve been buying from Running Warehouse for years, but my last interaction with their customer service left me so impressed I had to write a review! To make a long story short, my package got lost in shipment. Customer service responded promptly when I contacted them and even offered to send me a replacement order free of charge! While it did take longer for me to get my order, I was really impressed by the level of service and how they worked to resolve the issue, despite it being a problem with the shipping company. Needless to say, I will continue buying my running gear from them.
Their selection is great. Prices are competitive, if not significantly lower than other running retailers. Shipping is free both ways and it’s FAST — I typically receive my order the next day. Wish there was a B&M location near me, as I’m more than happy to give them my business!

Larry is so helpful, knowledgeable and patient. He was so helpful in finding the shoes that were perfect for us.
Thank you, Larry and thank you Running Warehouse for awesome return policy, if needed!

Went in looking to find a great pair of running shoes under $ 100 as a newbie to running. I was greeted immediately by Chris and he asked me all the appropriate questions to get me into the right pair of shoes: how much do you weigh, any injuries, what is your history of running, what is your goal, and what is your budget? He placed me in a pair of neutral/​test shoes and had me run for 30 seconds on the treadmill and recorded my jog. Right away he knew what type of shoe I needed (support for mod pronation) and gave me four shoes to try on and repeated the process of running on treadmill and filming my strides. On the 2^nd try he picked a winner and I was out and ready to run in 30 mins tops! Excellent attention to detail and customer service all around.

Fantastic place to buy shoes. Great prices, free overnight shipping in CA, free shipping labels for returns. Even took back a slightly worn shoe from me once (treadmill belt got sole black).
Only downside now is that Shoefittr is gone since amazon bought them. F-​bezos!

I came here yesterday at 6:40.very first time there and I was not greeted by anyone I just walked in and I think it was the manager or idk who but she stared at me confused and looked like the was pissed off and asked «are you looking for something» in a confused way… keep in mind that was my first time there so idk what I was doing all I wanted was to be greeted and be helped out. so I told her I wanted some running shoes and she explained that they have to do an evaluation and see how I jog on the treadmill and based on how I run they will give me some shoes to try on but I would have to come back another day because it would take too long and they close at 7pm.
So i said ok. and drove back to Santa Maria .
The only reason I’m giving this place 3 stars instead of 1 is becuz the next day (today) I went back and a girl named Holly right away approached me introduced her self, and asked if I’ve ever purchased here before so I said no and she explained the whole process got me going on the treadmill and let me try on a couple of shoes that she recommended for me. She was really nice and made me feel comfortable and I bought my running shoes and all took less than 20 mins which I had time to do yesterday but the other girl told me to come back another day maybe becuz they were too lazy to do my evaluation that takes less than 10 mins…

Best place to buy shoes.
–Shoes are best price, example Hoka One One’s run $ 150 in store and you can purchase here for under $ 90
–Shipping is Free
–Takes two days to receive from ordering
–Returns are easy, they send you return label for free returns

This is the best running store in the county by far. The people at running warehouse know their stuff and treat you right! They can help you with all your running needs, especially when it comes to the right shoes. The staff are seasoned runners of all types to best serve you. Thanks for all your help over the years!

From my Instagram @helloglo:
For months, literally months… I have been drooling over these #Nike #Flyknits 3.0… After saving a little, I absolutely DEVASTATED to find out that they were not only being discontinued, but on clearance for 50% off without my size available After crying for hour, I searched all over the web (German sites, Chinese scams etc) but had no luck finding anything in my size. I was even willing to pay the original price if I found them.
Finally I ran into this small online shop called
where they literally had 1 more in size 6 in the sale price! Holy crap! I bought them right that second and got them the next day with free overnight shipping. I couldn’t be happier :) I can’t wait to start crossfitting again with these beauties. Can you blame me?! They’re sexy!
Not to mention they match the color of my Lexus! #stoked #fitness #smallfeet #happygirl #fitlife

I don’t usually do this kind of review (more of a restaurant gal), but after the awesome experience I had with this company I did a search to find where to do a review for them.
Asked Son what he wanted for his birthday (he lives on the other side of the country from me)…he found the water reservoir he wanted and gave me a link to two different sites to get it. With Running Warehouse he mentioned that it was free shipping. Uh, that’s the one I was going to check out! Price was great compared to others he had sent me, shipping was indeed free and ordering was easy as heck.
Next day I got not only a call but an email as well to confirm the order, as I was a new customer and shipping was going to a different location than the credit card address. Can I just say how much I APPRECIATE this extra care on their part to make sure I was for real? Love that they are protecting not only them but me as well!
Sure enough, Son received his birthday gift in just a couple days (and he lives in a far remote area), in time for his birthday, and is very happy with it. Which, of course makes me even happier!

It’s been 8 – 9 years since I bought running shoes. Mine aren’t worn out, so I guess that tells you how much real running I do. However the last year or more I’ve been getting numb in my feet after a couple of miles. I tried loosening the shoe laces, which helped some. But I have become convinced my shoes should be replaced.
So I stopped by Running Warehouse today because I see from other reviews here that they actually help «fit» you into the right shoes. I worked with one of the several employees there and I was indeed offering a free analysis. They put you on a treadmill and have you run for about a half minute. They video record you from behind and are able to make some recommendations based on what your feet do when they hit the ground. My left foot needed more support in the arch.
The guy helping me brought out 3 pairs of shoes. I tried them all on and we eliminated a pair and he brought out some more. After a while I was zoning in on a pair of Asics that were really feeling right after some short jogging trials outside the front door.
I’m very happy even though the shoes I bought were more money than I was hoping to spend. I feel I got a pair that will help me run better and I really appreciated the personal service in helping me select the right pair for my feet.

Great informative staff that is super helpful but not pushy. Huge selection of shoes.

The staff at the running warehouse is amazing; More specifically, corey. He made me and my girlfriend feel so comfortable asking tons of questions and helping her with choosing the right pair of running shoes foe for marathon. Even though the actual store is super small, their focus on customer service is super big. Definitely come by if you want to get fitted to the right pair of shoes. Definitely recommended.
Pros: staff, service, selection
Cons: small store
Stars: 5