The Golden Paw

The staff is so friendly and they go out of their way to make you feel welcome. They are great with my shy Pomeranian and do a great job with his fur. I took him to another groomer and some areas of his fur looked like they had been burned. John worked around this and assures me his fur will get better. I will be taking my sweet dog to Golden Paw from now on!

Friendly staff, talented groomers and definitely a good value! I was visiting the area and took my little Pom in. She came out happy and fresh as can be! I’m consistent with her regular groomer so needless to say I was apprehensive to take her someone new but I am extremely pleased! The guy at the front was nice too.

We were assured the groomers knew how to properly groom our dogs. It will take six months for them to grow out so they can be properly trimmed next time. If only they’d been honest with us!

Golden Paw does a great job on our Samoyed every time! I think their cost is good for all the work they do. Our dog can get matted easily with all the water and hiking adventures we take her on. They know when they can comb her out without discomfort and when its time to give her a hair cut. Thanks!

We were visiting from out of town and were camping at Santa Margarita. Our dogs were filthy and were in need of a serious bath. They were able to fit us in without an appointment. Super friendly, awesome job, and very reasonable price!!! Thank you Golden Paw! You guys rock!!!

This place did a great job on my sisters dog, but I have so many reservations about me ever taking my dog there in the future. Not only was it me who received the call, not my sister, the actual owner of the dog, the employee then posted a picture basically shaming her for not brushing her enough, without permission to TAKE a picture of the dog, let alone post it on social media. The comments that ensued insinuated that my sister (pregnant mother of a 1 year old) was a neglectful dog owner and that they are «nasty» people, which they are not, in the slightest! Her dog is happy and healthy. I am so insulted by this. Poor customer service, and without a publicity release, I don’t see how this is legal? I assure you, I will no longer be referring people to The Golden Paw. You are great groomers, but not great business people.

Golden Paw have wonderful groomers that are kind and gentle. I have a very old cat that cannot groom herself so, every three months she needs a bath, shaving and her ears and nail tended to. She is frail and it takes most of the day.
We are loyal customers and will continue to be however the cat grooming price jumped $ 10.00 in a matter of three months. Of course, we were taken aback. I was surprised we didn’t get a mailed notification or an email. So, administration will need a little more training I suppose. They are still the best groomers in town.
PS this is in San Luis Obispo

Busy place. Took my little dog there and got a call an hour later that they had scalped his ear and wanted me to be aware of it. They said they’d call when he’s done with his wash and trim. I never got a call so I called around 3pm and was told he’s been done. Went to get him and the poor little guy had no fur or skin on his ear. Completely peeled raw and bloody. The kid at the front desk told me he didn’t think I needed to take him to the vet, it would just heal up and be ok. Needless to say the little pooch looked very uncomfortable and the raw flesh made me want to wince. Took him straight to the Vet. So needless to say this grooming appointment cost me $ 200 in Vet bills. Not happy about that at all. Glad for all the other positive experiences, wish I could have been one. They even wouldn’t comp me the grooming cost, explained that they had performed a service and expected to be paid. Oh well. Never again!

The Golden Paw was absolutely amazing! I would highly recommend them! My dog rolled around in something dead and stunk even after 3 baths at home! I called everywhere late in the day and no one would take her on the same day and many places said they couldn’t clean the face properly, which was where the major stink was because their shampoos cannot be used on faces. I called golden paw last minute and they squeezed me in even after cleaning their shower/​bath room. My puppy smelled amazing and was super soft and happy after her bath! They treated her great and gave her treats to reward her for behaving during her bath! Very professional, friendly and talented young people at golden paw! I will definitely be going back soon!!!

They shaved our dogs bare on the coldest week of the year when all we asked for was a trim. When we contacted them about it, we asked for a refund, rightly since they performed a service we didn’t ask for and inconvenienced us since our outside dogs had to be inside because it was too cold, they never responded to us or offered anything in return. We will never go there again or refer anyone to them. Be careful to make sure you make it extremely extremely clear what service you are looking for. It’s one thing to make an honest mistake but another to ignore our requests and fail to make things right.

Love taking my Siberian husky here! The whole staff is super friendly, helpful and they do a great job! I would highly recommend this place

I have used Golden Paw three times. While the cut’s and grooming was absolutely beautiful, the length of time my dog had to spend was excessive. The first time I used their services, I was told my dog, a puppy then, was afraid of the clippers when used on her face. The owner asked if she had shown that reaction to me. Since I had never had her groomed before and I don’t do grooming I said no. He seemed to think this was from previous experience. I don’t know how, as I got her when she was 9 weeks old. The next visit he again mentioned her nervousness with the clippers near her face. I was puzzled at his comments since she had not had previous professional grooming other than my bathing and brushing from age 9 weeks to 6 months, at 6 months she had her first haircut at Golden Paw. When I dropped her off for the second visit they said they would call when she was ready, I called in 5 hours they said not ready, when they called me it was 7 hours. I went for a third visit and requested she not spend more time than absolutely necessary and it was still over 5 ½ hours. At that point I decided to find a different groomer.

Just recently moved to the area and brought my dog here for the first time and I was impressed from the moment I walked in. The facility was clean and comfortable, which makes for an environment I feel good about leaving my dog in. The lady who greeted us also noted that they would take the extra time for a «meet and greet» to help my dog feel at home. When I went to pick her up, I observed the groomer being extra sweet and gentle with my dog, and she did an AMAZING job on her cut. We will definitely be back!

Went there for the first time with my dog. Not only did they follow our instructions for grooming, but when we weren’t super happy with the length, they quickly took her back and cut her hair down to the length we liked.
Super friendly and very good with our dog. I will definitely bring my dog back for grooming. Also, the price was rather nice as well.

Golden paw always does the best job on my Bentley! He always comes in matted, and most places shave him down, even though I ask that they keep him as long as possible, and I’m always disappointed.
Not Golden Paw! He comes back perfect every single time, no matter who cuts him. I wouldn’t go anywhere else now. And very reasonable rates too. Highly recommend them! Thank you!

I was nervous to take my kitty here as she is always scared of new people/​places and I am a worrier. They listened to my concerns and gave her the best haircut she’s ever had, and I picked her up in an hour! She looks beautiful. Thank you Golden Paw!

This place is great! Lacey is very helpful and most accommodating. I really appreciate the care they give our babies when visiting.

The best place for Pomeranians. Excellent grooming ! The owner is thoughtful and caring. My dogs always leave looking like show dogs! You can tell that they take their craft very seriously. I recommend that everyone take their pets here !

Fantastic service, got us in right away, lots of TLC for my kitty, let me wait while they took care of her, lots of options for services, great price. Our first visit, and they earned all 5 stars. Exceeded expectations! My only regret: should have come here much sooner. Thanks, Lacey + crew!

I have taken my Golden Retriever here only a couple of times now, to Lacey and she is awesome! I now will not go anywhere else. The care, concern and genuine sensitivity that Lacey expresses to both my dog and myself are beyond amazing! I am so grateful and would highly recommend this establishment to everyone! Besides all of these qualities, and being amazingly adaptable and flexible with appointment scheduling, Lacey and her staff are amazing groomers, my dog always looks and feels so beautiful after she has been here!