Tigerlily Salon and Spa

Had my hair and makeup done by Paris for 2 events I had in one day. I explained my time crunch prior to scheduling and she said it would be fine. She was over 30 minutes late so I was stressed about being late for my first event. I was thoroughly embarrassed when I left the salon and felt extremely self conscious at the event. The face makeup was caked on and the eye makeup was boring and safe, something I could have done in 2 minutes for free. The red lipstick looked like a toddler applied it. I’m not exaggerating, it was a dreadful experience. Thankfully I had enough time between events to run home and wipe of the thick layers of face makeup, scrub the lipstick and do my own, and spice up the boring eye. The hair was decent but nothing more. Again it was something I could done myself. I hate that I was seen in public with such atrocious work.

Jessie ALWAYS finds time to fit me in exactly when I need it. I don’t have to schedule weeks in advance or wait long when I arrive. She’s prompt and accommodating, she gives great deals, and I love the outcome every time. It’s hard for me to find someone that I trust with my hair, but she does a phenomenal job. My first time in I was talking about how I was going salsa dancing that night so she even stayed late just to style my hair for free! I refuse to see anyone else in SLO because she is just that great. I would highly recommend her for her skill, professionalism, and sassy and super friendly attitude.

I was not told they were charging a «shaping» fee for my eyebrow waxing — until after it was complete. I feel like they totally took advantage of a college student. This should have been mentioned up front. Eyebrows look good, they were on time but the shaping charge is ridiculous. She said it is only $ 20 if I come every other week.

My appointment was at 12:30pm with Ashley. I received a call from the salon at Noon asking if I could come at 1:00pm instead because Ashley was running late. I said no problem. I showed up 10 minutes early and told them my appointment was at 1:00pm. By 1:20pm, nothing. I finally asked someone at the front counter how much longer they thought Ashley was going to be (even though I saw she was just then shampooing her current client). Nothing but a blank look and an «I don’t know.» She finally asked another girl and I THINK she went to ask. When she returned I asked again. She said «I have no idea. You can go chat with her if you want. She’s in the middle of something.» Well if she’s in the middle of something why would I think she would have time to «chat» with me? I said, «Ballpark? Twenty? Thirty minutes?» She said, «Maybe no more than that.» Maybe? Seeing how it was my birthday and didn’t want to spend any more of it sitting in a salon waiting for who knows how long until Ashley finally gets to me, I told them to cancel my appointment. And it appeared it was definitely going to be longer than 20 – 30 minutes. What I think is the most irritating is that Ashley didn’t think I was an important enough client to be able to walk over to me herself to tell me there was an issue and how much longer she REALLY was going to be, and ask if I preferred to wait or wanted to reschedule. If she just would’ve been upfront at the beginning it would’ve been much more appreciated, and I wouldn’t have felt the need to write a negative review.

I tried doing my own hair at home and absolutely destroyed it! After multiple toning sessions, nothing worked. My hair was fried and bright red and orange. It didn’t look good at all. I followed the directions that the girls from Sally’s beauty supply, nothing helped it. So I finally called Tigerlily and explained I had a hair emergency. They were able to get me in that day and called one or their stylists who was on call. A few hours later I went in, the girl I had the appointment with (Kayla) knew I was her client right away because I was wearing a beanie (it was also 80+ degrees outside and AUGUST). I thought I would have to have all off my hair chopped off because of how damaged it was. Kayla promised me that she could fix it and had complete confidence about it. She treated it and colored it to a lighter brown and conditioned it. She also styled it and trimmed it as well. After all her hard work, she even let me be picky about my bangs and styled them to what I wanted. She was kind and considerate and made me feel completely comfortable. I definitely will be going back to her, especially since she has only been working at Tigerlily for a month! The only issue for me was how pricy it was but it was definitely worth it!

This review is for Lindsay Cotham. She will give you the best wax in town, so go to her!!! She uses hard wax which is a lot less painful than the usual strips. Seriously ladies hit her up

Lindsay is the best waxer! She gets you in and out with the least amount of pain possible with waxing. She makes you feel super comfortable and does a great job. I have gone multiple times and I will back again!

Well I had a great experience. I went to get my eyebrows done by Sandra and she did an amazing job and just had such a wonderful personality. Would go to her if your looking for exceptional eyebrows. Reason for the 3 stars: my boyfriend didn’t leave there so happy. He saw a different esthetician that was quote on quote «new» and when he left there was surprised with a 25 dollar charger; really 25 for eyebrows!!! I could understand if you were actually experienced and charged that amount. Also on there brochure its says between 15 – 20. Which is reasonable but if we knew it was going to be 25 plus the added tip we would have definitely saw a different esthetician or gone somewhere else. Moral of the story go to Sandra she will charge u fairly and do a good job.

BEST BRAZILIAN EVER!!! Is that an oxymoron? I dunno but either way Lindsay is AWESOME! I’m SO glad that I found her! Brazilians are always uncomfortable, and lets face it PAINFUL! But Lindsay made feel so comfortable! I was even laughing during my service!!! I’ve had a few waxes with her now and each one is quick and easy (maybe not totally painless ;-) HIGHLY recommend her. Thanks Lindsay!

Got my haircut there when I was on vacation visiting from NY. Prices were a steal. I wish I remembered who cut my hair so when I return I can get it cut by her again.

Catherine has been doing my hair for 10 years! People are always complimenting me on how great my hair looks. Cat also has a fun personality and makes getting your hair done exciting. The most important thing though is how great my blonde looks!

Roya is no ordinary hairdresser. If you want something fresh, new and sassy fun fun fun fun funnnn… She your gal. She is very professional and attentive and will go the extra mile. Hugs Roya

Paris is the most amazing salon expert!!! She has the most radiant personality and awesome skills, I would highly recommend that if you want it done right the first time you choose her

Paris has transformed my hair in ways I never thought possible! From deep red/​violet to platinum blond to gunmetal… she is the color queen! We have done long and short and everything in between. LOVE IT! I can’t wait to get back in and do more amazing things with my locks! Maybe a purple ombré???

Roya Sani is my hairdresser here. She is a fantastic colorist and creates magic. Her cutting and trimming skills are exemplary. She is creative and educated. She’s up on all the new products and has a ton of knowledge and experience!!! I can’t recommend her highly enough! She rocks!!!

My permanent makeup was done by Reeda. My left eyebrow was so irritated that I lost most of the color. My brows were uneven and I looked surprised AND angry at the same time. The eyeliner was completely gone in five days. When I tried to reschedule for a touch up they put me off for over three months. I’m now on the process of getting the eyebrows removed. Very painful and ugly. Be sure of who you pick for your permanent makeup!

Terrible salon customer service. Had an appointment set up with Paris and had to miss it due to financial obstacles. Called in 3 times, 1 of the times speaking directly to Paris explaining my situation. She had no sympathy, and even worse, CHARGED ME $ 153 dollars for missing my appointment claiming that they had fully informed me of a no-​show fee. I’ve heard of no-​show fees, but 153 dollars? That’s clearly exploiting the customer, ESPECIALLY after I had personally told her that I was a poor student unable to pay for her services to begin with. Charging for her time may be one thing, but in no way did I waste any products or electricity to be charged THAT much.
I decided to file a claim with my bank, and lo behold, the charges were revoked. Never coming here again. I wouldn’t recommend it to anyone who wants to be lied to that their stylists empathize for poorer customers and then charged an absurd fee afterwards.

I’ve been getting Botox done for the last 7 years and have been to a number of spas, med spas and dermatology offices, some good, some not so good. I have to tell you though, Dr. Buckner at Tigerlily truly knows what she is doing. She is quick and completely painless! I am so glad I found her, I am now a completely loyal client. I almost wish I needed to go in more often just because she was so fun to chat with! Not only is she amazing with the needle, but it’s also quite affordable. Only $ 9 a unit! I’ve paid upwards of $ 16 a unit at other places. Again, so very happy to have found her and Tigerlily is such an easy spot to get to downtown, it really couldn’t get much better!

Everyone at Tigerlily is great. The salon is bright, upbeat, and has really good energy.
I especially recommend Sandra for any brow waxing and eyelash dyeing.
She reminds me of Samantha from Sex in the City… Love her! She gives great facials and FABULOUS beauty tips!

Back home I get my eyebrows done at one place and one place only, so moving out to SLO I was pretty much screwed cus I had to where to get them done nor did I trust anyone. i tried getting my eyebrows threaded somewhere downtown and it was just horrible. LUCKILY, I came across this gem of a salon!
Its so incredibly great in there. Love the look, and love the people. Ive gotten my eyebrows done by Sandy– such a sweet woman. But I found the lady who I am going to be going to from here on out– Ricky S. The room they do your eyebrows in s top quality. Comfortable bed, clean, and cute sheets! They have a bright light the use thats hanging up top to make sure they get a clear view of the work thats being done. She paid extreme attention to my brows, shaped them perfectly, and was extremely GENTLE while still getting the job done! Will definitely be recommending her and the salon to everyone I know!