24 Hour Fitness

«I was working out with my girlfriend today. As we were going about the different machines, we came upon an «empty» lay pull down machine. As we were going to start our workout, a bald member working out doing rows at the opposite side of the opposite end says «bro, I’m using that» As my girlfriend and and I walk to a different machine, I tell him he can’t reserve 2 separate machines. Things quickly escalate and he bellows «I CAN DO ANYTHING I WANT!» I reply «no you can’t.» My girlfriend and I are about to start the other row machine when Mr. Bald tattoo man threatens me: «I CAN DO ANYTHING I WANT, IF YOU DON’T LIKE THAT, I’LL BEAT YOU UP OUTSIDE!» I look at him and say «excuse me?!?» And again he repeats his threat. I then stand up (he postures up) and I walk directly to the front where Shawnee and Danielle are. I tell them a member just threatened me. I explained what happened and point him out. Mr Bald waves back. At this point the 2 ladies look kinda clueless and say we’ll have Kyro come over. I walk back and resume my workout when Mr Bald says while smirking, «What do you think they’re going to do?» I reply «Oh they’re taking care if it». So Kyro comes by an as I’m trying to explain, Mr Bald interrupts. I explained my plight and even pointed out to Kyro 2 other members who witnessed the entire thing, and he could talk to them too. I again return to working out when Mr Bald comes smiling and says «oh they took care of it alright!»
I was upset but finished my workout and shower before I spoke to the front on my way out. I asked what will happen, band Kyro says «Oh nothing. I told you both to leave each other alone and that’s it». This reply upset me. I explained how he threatened me, and that’s unacceptable! Kyro’s repy was «well, he is here every morning and has never had an issue with anyone, in fact I’m sure he didn’t do or say those things to you.» I was dumbfounded! I said «Are you serious? I pointed out 2 other members who were present and my girlfriend was there too, you didn’t even investigate, and you’re saying he didn’t do anything?!» His only answer was «he’s a regular member, and I don’t believe he did anything.»
With that said, I called corporate and filed my complaint. I was told I would get a call back, but nothing. It’s been over a week now.
Great customer service and making your members feel safe 24 hour fitness *slow clap

Love this place man. It’s not big and glitzy and full of stuck ups here in North County.
If you like low key, classic, old school type gyms, this is the atmosphere you want.

24 hour fitness isn’t exactly known for being the cleanest. But this location is a DUMP! I stopped in only to use the bathroom and walked into the stall to find pee EVERYWHERE! Then sat down to see blood smeared on the door. The locker room had a funny smell and to top it off I wasn’t even greeted at the door. I would never actually work out here. Go find another location and pay extra if you have to.

It’s ok. To be honest I only really use the Treadmills but they are in shameful shape and apparently receive almost no repair and maintenance. Most of the staff are friendly, although there are a few who do more chatting than anything else. And I don’t think anyone worries much about the condition of the gear. If I was doing more I might drive further but since I’m just hitting the treadmills every day…
It’s common that I have to try 2 – 3 before I find one that works in all aspects. Missing buttons, no heart monitor, broken tablet shelves, electronic errors. None of it has been fixed in months. Unless you are going for something specific and limited it might serve you to go somewhere else.
But again, I have no experience with any gear but the TMs. I am actually going to say something today when I go in. I’ve waited to see if they would repair things but it’s been more than long enough and from other reviews I’ve seen it seems to be an ongoing problem.

Worst. Treadmills. EVER. I am on my 5^th one. None have functioned normally. Some do not increase incline, some just don’t have quick start, and some don’t have program buttons working. Seriously. Take pride in your equipment, people.

This place is better than it looks. Although it is an older location, it has many greats things about it. There is a lot of open space for functional training. The staff is great and always friendly, and the trainers are very knowledgable. Many regulars here, so once you get to know everyone, you’ll be welcomed in as a regular as well. Kevin, Carisa, Jacob, and Sandy are always so nice to me! Thanks 24 San Marcos.

Today I was at the 24 hour Fitness in San Marcos. My agreement number was G09558. I was about the use the machine to do weight assisted pull ups. No one was on the machine and as I was getting on the machine I was approached by a young very muscle bound man and told not to use the machine because he was saving it for himself and his brother. I said that one one was using his now and proceeded to use the machine. I was interrupted by his brother and got off and spoke to the manager. I informed him of what had transpired and asked him to speak to the young men who intimidated me to get off the machine. He begrudingly spoke to them as long as he insisted that I not be present. I’m a fat middle-​aged woman and I don’t want to be intimidated off equipment at the gym. It has taken me months to even get up the courage to use any of the weights. I cancelled my gym membership.

Their clientel consists of creepy men the look like their in gangs starring at the young girls. It the only place that I have ever felt not safe at to work out.

Have come to enjoy this club for what it is… but locker rooms still need help!
Staff super nice and crowd local friendly.

I hadn’t been to this 24 Hour Fitness in years because it’s not fancy. I’m a self proclaimed gym snob. However, I was dreading fighting the crowds at the other 24’s so I decided to try this one. They have a store set up just like the 24 Hour Sports and Super Sports. The girl working the front desk was really friendly!
They have most of the cardio machines and all the weights and weight machines. The main cardio room overlooks the parking lot and I LOVE that I’m not looking in a mirror the whole time. There are only a couple TVs in there so don’t expect to have a big selection of TV shows.
The locker room was fine. I just used it for the restroom and it was clean. I did giggle at the payphone outside the locker room. Haven’t seen a payphone in forever! lol The gym wasn’t overly crowded and I had my choice of cardio machines. WOOT!
This is now my second favorite 24 Hour Fitness.

I’ve been going to 24 hour fitness San Marcos gym for 6 – 7 years. Past few years I’ve become extremely busy in life gained about 30+lbs and figure now it’s time to get back on track and back in shape.
Knowing that we have a gym in our community open 24 hours a day is awesome. It’s a bit of an older place but it’s fine. Never judge a book by its cover, its not what it looks like, it’s the potential of what it can be, and the effort that you put into it, which is what really counts.

I just came back from this gym (7:56pm). Those two girls in the front desk were very rude. Main sales guy in the front is having big attitude problem. I hope they provide him with some customer service lessons to avoid being rude.

This gym needs an overhaul. The equipment is old often broken, or makes serious noises. The floors are always dirty. The bathrooms are really old and need an overhaul too.
The class instructors are good though.

Just love the instructors at this location but, the security is horrible in the parking lot. My car and many, many more are broken into on a steady bases. With only one security guard and he never sees anything. I do not feel safe parking while working out.
I truly hope someday the thief’s will be caught.

Its one of the older 24 hours but its great because it doesnt get too overcrowded. I like being able to work out without having to wait on others and this is never the case when Ive come here.

I bought a membership through Costco and I am letting it run out. This location is most convenient to me but it is the worst 24 Hour Fitness Gym I have ever been to. It is in an old building and the equipment is really old and poorly maintained. The drinking fountain is not cold. There are chunks of missing rubber on the weights (plates). Many of the equipment is malfunctioning and no sign of anyone noticing. Take a look at a my picture posted. The rubber gasget has broken off on one side and the other side someone is using a plate to prop up the bars.

Friendly staff.
Old equipment, like really old.
Dirty. Slightly stinky.
NO TOWEL SERVICE. Which is a pain in my butt cause I use the sauna and pay for towel service!

Wow. 24 Hour has really outdone themselves with this location. Or I guess better said, they’ve really overlooked this place. I’d hope for decades based on how subpar everything is, but it’s hard to tell.
You couldn’t pay me any amount of money to workout here more than the one time I did for so many reasons that on their own would be enough to avoid this place, but it’s really almost laughable. From the faculties to the people; it’s all bad. The equipment is so ancient it should be condemned for real! Based on what I saw they haven’t replaced any equipment since they opened the place which made me feel like I was working out at Rocky’s gym. and not from Rocky VI, the original! And sadly, the vast majority of the patrons were as old as the equipment which was anything but motivating…

Love this little gym. It is never crowded which is awesome. Everyone makes customer service a priority and makes a point to learn your name. I have seen the staff go out of their way to help guest. One time I watched George stay with a guest that is blind at the treadmill until her friend came to assist her.
I give the The kids clubs 5 Stars. The best staff, which have been there for a long time and know all the kids. Katelyn has crafts each week and she are not scared to turn off the TV so the Kids and interact and play.
I also give the Personal trainer 5 Stars. I have worked with Sean and he has found a way to push me out of my comfort zone. I have watched Kathleen work with her guest and helped them reach new goals
There is a real difference at San Marcos, that is very refreshing.
On a 1 Star note: This is an active and corp has been investing in the sport and super sports with upgraded equipment. It would bee nice to see corp invest in this active model.
Happy Fitness.

This 24 Hour Fitness gym is alright if you’re in the area! I prefer more open gyms and this one is separated into different rooms in such a way that it feels smaller and less exciting/​inviting to me.
Bonus points for being located close to a phở restaurant right across the street. Nothing gets this Vietnamese girl out here for her workout like the promise of tasty eats from the homeland before or after gym sessions!