AT&T

Don’t buy your new IPhone here!
What they didn’t tell me when I bought the new IPhone 6s was that it would take between 4 – 7 hours to download my old phones information to the new phone. All the other times it was 10 – 15 minutes, including the last phone I bought from this same company. They said it was because of all the electronics in the store. I told them they needed to upgrade. They said I could take my new phone which had been downloading an hour (cause I went to run errands) but that none of my contacts would be on it.
I could then come back tomorrow and start again or leave both phones there over night and it would be ready tomorrow. Guess they forgot to tell me this WHEN I BOUGHT THE NEW PHONE.
AT&T should check on the stores that sell their product as this is not a selling point.
POOR customer service. You have lost my business.

Worst AT&T store EVER! Do not do business with these guys. They are not educated on their products. The management is awful! And their employees (Craig) lied to get his commissions quicker. Once I confronted the manager he said sorry, I’ve made my purchase and he can’t change anything. The real AT&T store off Barnes (by Target right beside Sportclips) is really good. They credited me $ 50 for Craigs lies and the managers mistakes.

I went here with my boyfriend who is looking to cash in on his 2 year upgrade. I personally don’t know anything about phones and am completely content with my Samsung Solstice, my boyfriend on the other hand seems to speak a completely different language when he enters AT&T.
The guy who helped us (I wish I could remember his name!) was so awesome. He was an older gentleman (early to mid 50’s?) who was actually honest about the quality of the phones and what not. I found that honesty very refreshing coming from a sales person; he even said he would recommend my boyfriend wait until June/​July until the latest generation iphone came out… when is the last time you ever heard an AT&T sales person tell you to wait to buy something so you don’t miss out on a better deal/​prices dropping?
All in all, I was completely satisfied with this trip. Granted, the technology chit-​chat between those two did get a bit boring after a while, but I occupied myself by checking my facebook on the variety of smart phones they had on display :)