Storage West Self Storage

Misagh is awesome! I’ve been with them for quite a while and anything I need (within reason) is taken care of. They are very caring and understanding. Love these guys! Thanks Misagh

If you need a place to store your worldly possessions, and you’re near San Marcos, this is the place for you! I wouldn’t hesitate to recommend this location, and completely agree with the other reviews.
Highlights: It is right near the freeway, and the staff is topnotch. Misagh goes above and beyond when it comes to customer service and maintaining the property. I love that they allow/​accept delivery of packages directly to the unit if you authorize it. This is a game changer, and saves lots of time! I also appreciate that they have drive-​up access to the unit to load and unload heavy items. They have recycling too which is nice.
What more could you want in a storage unit? Maybe extended access hours if you’re a night owl, but not much else. If you’re in the area, you’ll definitely want to store your things here.

Very professional, easy to access. The manager an employees are very friendly and prices are reasonable. I have used them twice and would refer them to anyone for short or long term storage needs.

The manager Misah (not sure of spelling) delivers world class customer service. He knows what it takes to make a customer satisfied. Highly recommend using this facility. You will be well taken care of.

I highly recommend this storage facility. The customer service is awesome. The clerks are very nice and resourceful. Unlike other storage facilities I have used in the past, they informed me of all discounts and how to acquire free months of storage for new customers.

My fiancé and I stored our stuff at this location for about a year and we were very happy all around with the experience. From the moment we inquired about the available units and cost, the owners were extremely responsive and helpful both via phone and email. Their prices are very reasonable (we shopped around a lot!) and they had a lot of different size units from which to choose. We just moved our stuff out because we got a house and now have the space for our stuff… otherwise, we would still be customers at this location.
Cassie at Storage West even went above and beyond and called me when my payment was late to remind me, before I was charge with a late fee. I had been traveling and simply forgot to pay… Her call saved me the cost of the late fee, which was very nice of her!
Pros: Convenient access to freeway, excellent customer service (friendly, accommodating, good communication, helpful information), many size units available, great prices
Neutral: Gate hours close at 7:00, which is earlier than other units we checked out. However, the owners were willing to give us extended hours on an as-​needed basis, so this was never an issue for us.
Cons: None! Would rent storage space from them again!

Amazing customer service. Friendly staff. Jerry went out of his way to contact me today, after I had already moved out, in order to alleviate me of some future charges. Clean facilities. I was expecting to walk into my unit after 3 years to see spiders or bugs everywhere, however, pest control is managed extremely well and owner does a daily walk through of the facility. Great job on their end.