Elegance of San Marino by Charo

They are one of the few places left that can actually mend a hole in a sweater! When I noticed a rip in my new bloody expensive cashmere sweater, I wanted to cry. I called every dry cleaner, seamstress and tailor within a 20-​mile radius, but nobody did weaving — that thing one must do to properly fix sweater holes.
Fortunately a knitting shop suggested I contact this place. The job cost $ 65, ouch, but considering the cost of the sweater, it made sense to get it fixed. Got it back in a few days, and it looks as good as new.
PHEW!

Have been going here for about a year now and have probably gotten 20 items of clothing altered. All work has been great! Prices are really reasonable and i am really happy with them. I used to get my clothes altered at my dry cleaner but they were. always late or the work was not so great.
No problems here at all. They really hate credit cards so be prepared for cash only (or credit card as last resort only).
Update: After coming here at least 2 times a month for a year and a half, there was a payment problem last time I went to pick up my alteration. The payment problem was on THEIR end not mine. They did not have proper change.
I said, «Can I just pick this up today and pay you next week?» and they made it clear they felt I was trying to get away with something.
Remember, I am there ALL the time, I needed the item that evening for a party, had waited for the item for a week, and the fact they did not have change was NOT MY FAULT.
They very reluctantly let me take the item. They were very unhappy that I more or less insisted on it and said in a gruff tone to me, «That’s not the way we do business!»
I returned in a few days to pay for the item with exact change and dropped off another alteration. All was well and they were decent about it when I returned — but it has left me feeling bad. Come on, you are a small business and you have a customer in front of you that you see every couple weeks and has spent at least $ 500 in the past year and a half on alterations at your shop — is it really worth making her feel bad over $ 15 that she almost certainly will come back to pay for?

So happy to have found a place to take my alterations. I was recommended by a friend.
I was in a wedding and the dress was way too big on me. When I went the first day Charo was not there. But someone else marked and pinned the dress: I need it hemmed, the straps shortened and the bodice taken in.
I returned a week later and asked to try on the dress. I thought it fit a little large. So they ended up taking it in some more.
When I picked up the dress, I think I would have liked it a little more fitted, but overall the dress looked great. Most of the bridesmaids had to have their dresses taken in and mine was one of the better tailored dresses.

Charo is a great alterations place, fast, accurate and professional. A hem came back too long, and she redid it free. The «too long» problem may have been my fault from my specification in the pinning, but regardless, she just redid it quickly. The best experience I had was when, presented with a very complicated project on a formal (read complex and expensive) gown, Charo said she wasn’t sure she could do it properly and referred me to another (but was much more expensive) shop. I continue to use Charo for everything.

I was sent here by a coworker. he said she was professional, quick, cheap, and paid attention to detail. Everything I need and want in a tailor! Dropped off my dress on Wednesday afternoon, and asked to pick it up Friday. She said that would be fine, and that it wouldn’t be more than $ 10. I just needed a hem.
Came back Friday afternoon, and it was ready for me. It was only $ 7 and it looked perfect!
Cute little place. Clean. She was efficient and polite.
I’m definitely coming back.

When I lived in Pasadena, I used to bring all my alterations here. Mostly hemming pants or shortening sleeves (I’m petite). Charo does a pretty good job and her prices were great! But I haven’t been in years.
I am only giving the place 2 stars because she lost two of my sweaters which I brought in for reweaving. She reimbursed me for one sweater and the other one she was able to find weeks later (the reweaving did look great). It didn’t totally surprise me that she lost the sweaters because the place was not organized at all. Clothes everywhere.
At another time, I needed to have the straps of a dress taken up for a wedding I was attending. I gave her a week to do it. I went to pick it up the same day as the wedding and it was not done. They couldn’t even find the dress at first. When they did find it and told me it was not done, I walked out upset. I went to pick up my dry cleaning down the street (Sun Cleaners) and I ended up telling the lady at the counter the story. She said she could fix the straps and have it done in an hour. Woohoo! But, I never set foot in Charo’s again.

Best tailor shop I’ve visited. She is extremely fast, and her work is very professional. $ 6 to hem the torn bottoms of my jeans. I dropped them off at 5pm and they were ready by 11am the next day. My family has used her to hem multiple bridesmaid dresses and other various female gowns. Price is right and quality is great. Highly recommend!

Great work. Professional, affordable, and most importantly you can trust Charo with your clothes. She’s been doing this for 25 years and knows what she’s doing.