Dr. Felix Chen, MD

What an amazing and compassionate Doctor. I was lucky to have found him after I was misdiagnosed by another spine specialist. After 4 months I feel like my old self. He is so thorough and takes his time to educate you and explains step by step his treatment. You see the kindness in his eyes and it is so great to see this in a health system nowadays. He has been a god send and after seeing what is out there he is a true blessing. Keep doing what you do Dr. Felix Chen!

Dr. Chen is the best pain management specialist I have seen to date (and I have seen five others). He is not only caring and thoughtful, he is intellectually curious and genuinely wants to solve your problems. I highly recommend Dr. Chen to anyone who wants the one-​two-​combo of compassionate care and proactive solutions for your pain.

I can’t say enough good things about Dr Felix Chen. He has been my saviour for the last 7 years now. When no one else could help me with my endless problems with migraines, he diagnosed me with cervicogenic headaches as well as migraines and began treating me to get rid of them almost completely. And in the meantime I have had 4 rear end accidents and my neck has been horrribly damaged and he has helped me there with all the pain as I am allergic to most all pain meds. He is literally an angel of mercy and no one could be as kind and caring as he is to his patients. I am sorry to hear about all the bad comments about the front office girls, I’ve never had a problem there but even so, he is DEFINITELY worth getting past them if you want the best Dr and the best help for your pain. I’m 62 and believe me I’ve been through so many Drs in my lifetime to know the BEST and no one compares…

Dr. Chen is amazing. A doctor that listens, cares, and really has helped me.

I wanted to schedule an appt. as I’m in quite extreme pain. The receptionist is the one and only reason I will never call this dr again. When your front line people r cold & unsympathetic & unwilling to go a little further to assist-that’s it! Too many doctors around to put up w this!

I want to update my comments 3 yrs later. I am still a pt of Dr Chen’s and he is the same as he has always been. I am disappointed to hear about front desk bad reports. I can only say, he’s worth the rude people up front, believe me. Try being super friendly with the gals, they aren’t all bad. Again, I’ve never had a better Dr who is always right on, super caring and works to help me with my pain month after month after month. It’s worth any other rudeness we have to endure. Double check your appt times and show up and the rest is awesome!

I could not even met with Dr. Chen because of the terrible customer relationship skills of the front desk people including the nurses. I scheduled my appointment with Dr. Chen almost a month ago (since then I have been in pain and waiting patiently to be seen) and finally the big day came and I went to my appointment thinking that my pain will soon be over. However, I was told that I was 15 minutes late and Dr. Chen cannot see me. I was really upset and disappointed. Apparently one of us recorded the time wrong, although I tried to explain the situation very kindly to them, they just handed me my insurance card back and without further explanation they started dealing with other patients.
I couldn’t even leave a message for Dr. Chen.
Couple people said that Dr Chen is a good doctor, I wish he could spare some time to hire a kinder, more understanding and caring group of front desk employees so that he won’t loose his patients even before he has them. Zero star for the front desk! Huge disappointment!

As a perspective patient, I called the office today in order to ask if they accepted my insurance, they did, so I booked an appointment.
Everything would’ve been A ok if the receptionist hadn’t been so rude. She alone is the reason this doctor lost a patient. I cancelled my appt and scheduled with another doctor.

Dr Chen has been my hero and savior for 3 years. I suffer from chronic back pain. He has never given up on, works hard to find solutions and listens to me. He takes my input into consideration when determining a plan of care. I feel like Dr Chen takes my case personally, and truly cares about the outcome.

Dr. Chen is a kind and compassionate man and knows what he’s doing. He has genuine empathy for the pain his patients have, and has effective solutions to help. He’s taken care of my ulnar nerve entrapment with a series of nerve blocks that has had instant results.