GNC

I love shopping at this store, the people that work here are very knowledgeable about the different product lines and can make recommendations on varies items.
Robert is my go to person, he’s very honest about how the products compare and the flavors that seem to sell more. He never tries to pressure you into buying something you don’t need. He has a great attitude about his job.

Mark and Victor are great guys. They are honest and helpful every time we come to the store. They are not just trying to upsell but to find the right solution. I can appreciate customer friendly service they provide and their knowledge in the areas of nutrition and pre and post workout supplements. Highly recommend this store.

Comparing the feedback from past reviews and my experiences at this location, it seems that the store has made positive strides in improving their customer service and product knowledge. The associates and managers I have encountered have been extremely helpful and have a good understanding of the products I purchase regularly. I’ve also received a couple of product recommendations that ended up being on point. Also, because some GNC products can be expensive, I’m glad they’ve moved to having the Gold Card member discounts available all the time versus just the beginning of the month.
Mark — thanks for your help today!

Went to the store to buy a branded protein bar and was given a «lecture» by the sales lady that it was bad and that I should buy their GNC brand shakes instead because it has «vitamins and minerals». She obviously was trying to just sell their products instead of being fair about other bars/​shakes they sell. Would never step in this store again.

so, i’ll say it up front: i would never normally shop at a GNC for several reasons. Over-​priced products, and staff lacking in knowledge being my 2 biggest issues. today i thought i’d give them a chance, and find out if they had a specific accessory in stock: a stacker bottle i found on the GNC website.
i called this location since i’m staying in the area, and asked for this specific item. the staff member seemed confused at first, but after telling him it’s a stackable container, he told me they have them in stock. i even read the description to him «stacker bottle black» which is listed on the site. «yep, we have lots of those»
drove to the location, walk into the store, and the friendly staff member said «hey you’re the guy that called!» he showed me to the «shaker» section and showed me what they had… nothing like what i had asked for. i took my phone out to find the item online, he checked their inventory: NOPE. nothing. not even at a location closeby.
FAN. TASTIC.
i gave these guys the benefit of the doubt, seeing the negative rating when i quickly googled GNCs nearby. these guys earned the 1 star.
Thank you for reminding me why i hate GNC in the first place, and will go out of my way to find a similar product somewhere else, or online.

Here is good to come when they have promotions otherwise it’s pretty expensive. The staff is always friendly and nice.

I purchase, on average, one supplement a month here. I always stop by during the member discount week. Usually the service is reasonably friendly.
When I stopped by today over lunch hour, I know I need to get DHA 600mg. But I was also browsing for Calcium. «Danielle» asked me if she can help me; I replied and said «No, thank you. I was just looking.»
When I came around to pay for the DHA supplement, the same girl ring it up full price without asking me whether I’m a member. I told her how come the discount isn’t being applied seeing it is the first week of every month. She replied rudely «well, you didn’t give me your card.» (Usually the cashier or whoever rings you up ask you if you are a member, etc.). I replied to her and said that «They usually look it up by my phone number.» She proceed to do so and ring me up with the discount. But no smile, no thank you, obviously still upset because I didn’t need her help (i.e. selling to me) earlier.
I agree with the other reviewers — hire people who want to service others.
I will definitely not come back to this location again.

On 03÷20÷13 around 1:30−2pm I walked in to purchase some supplements. The guy behind the counter did not greet me, he just looked at me. I was going to ask him if GNC carried what I was looking for, but I decided to look for it myself since he looked like he didn’t want to be bothered. I couldn’t find what I was looking for so I decided to go ask him, the phone rang a few times he picked it up and it sounded like one of his buddy’s. I waited and waited and waited for his assistance. I decided to leave and go elsewhere. Avoid this place at all cost.
If you don’t like helping customers find another job.

After having a useless encounter at another location I had a fantastic experience at this one. O was extremely helpful and very understanding!
Thank you!

cw. everytime I go to use my gold card I am told that the items I am looking at purchesing are HOY BUY items and my GOLD CARD offers no discount. Why bother., The one item I do purchase is the AMP 60 whey protien. I will start doing my own research and purchasing items off the net…

They actually had what I wanted in stock! =)

Instead of making excuses regarding why his salesperson might not be able to print a raincheck if I return at a later time, the manager should have made sure that the salesperson could do it (eg, by leaving instructions or calling that person during his shift, etc). Excuse-​making is one of the things that distinguishes lower-​quality managers from higher-​quality ones.

Half the staff has some knowledge of sports nutrition supplements and the other half appear to have none.
They constantly push GNC products in your face and in my experience have made wisecracks to me about not choosing the GNC products. They have done a great job at reading the promotional materials for GNC products not not about anything else.
Prices are boarder line outrageous. I only usually shop here during Gold Card Week or BOGO specials because I can’t afford the products otherwise.
Their Wheyabolic Extreme Protein 60 is a pretty good. Tastes good, mixes smooth. And their Max Greens are good multivitamins.
If you have to go into this place, please make sure you know exactly what you are looking for and do not have to ask for advice from an employee.

I felt like I was in a used car lot. The girl tried to sell me EVERYTHING. On top of that, when asked what supplements I was taking, her co-​worker laughed as though to imply their products were better. AWFUL!