Joann Blessing-Moore, MD

Horrible place
Unorganized and unprofessional
Dr blessing Moore was not the friendliest
She left out crucial information that put my daughters health at risk due to the dr s rushing all the time
She sees multiple patients at the same time ! All the time!
The nurses would come and go to our room and contradict each other !!! Just plain awful
No wonder they have a bad rating
Zero star

Dr. Blessing-​Moore is one of the rare providers who really take the time to make sure that her patients are comfortable and all of their issues are addressed. I have been nothing short of impressed by her and give my highest recommendation to all asthma and allergy sufferers to set an appointment with one of the best doctors in the Bay Area ASAP! She has truly been a Blessing to me (pun intended). Thanks Dr. Blessing-​Moore!

She knows her stuff! Very highly recommended!

She is Awesome!!!
I have seen over 5 doctors for chronic hives and all the doctors put me on steroids and finally when i went to see Dr. Blessing Moore she was able to find a régime that works and allows me to feel and look normal without using steriods .
The many things i appreciate about Dr. Blessing Moore and her staff:
1. Dr. Blessing Moore spends ALOT of time with you
2. She is very nice and explains everything that is happening and the treatment options.
3. Her staff is very friendly and very very helpful
Cant thank Dr. Blessing Moore enough for all that she has done for me. she is honestly an amazing Doctor!

I put Joann Blessing-​Moore in the «lost-​breed» category. Everyone wants the BEST doctor and you need not look any further because she’s the BEST! My husband and I are both patients of hers (I’ve been a patient since 2000). She digs her heals in and doesn’t stop until she figures out what the problem is (and of course the solution to the problem). She’s very personable, yet technical at the same time AND truly cares about her patients. How many doctors do you know who put their cell phone number on their outgoing message so their patients have 24×7 access for emergencies (I actually called her one time at 8:30pm on a Saturday night.).
A few years ago, I had a problem with the billing system. Statements showed up infrequently and were very hard to understand. On the occasions where I called in to question the statement, the answers from the billing department were very vague. It turns out that the doctor had some very crafty employees doing her billing, while they were embezzling from her!!! Very sad… I can’t believe that the employee (s) who stole from her have the nerve to look at themselves in the mirror!
Dr. Blessing-​Moore deserves to be PRAISED at the highest level for her committment to her patients and the medical community for her many contributions.

Patients visit this office because Dr. Blessing-​Moore is highly skilled at getting to the bottom of what makes her patients sick. She does that better than anyone else. She is an artist in this regard. She is empathetic, brilliant and academic. She is not about the bells and whistles. She will make you well.

I’m glad that I’m not the only one who felt the same way as some of you guys…
I’m writing this review, hoping that Dr. Blessing-​Moore and her stuff members will read this. Because I think Dr. Blessing-​Moore is a very good doctor and I want them to be better so I can keep going to see her in the future. In general, if they have little more «caring» for patients and their work space, I think they will grow even more.
*PROS*
— Dr. Blessing-​Moore is very smart and she seems like a nice person. I heard that she’s a great Dr. (I don’t know her well, yet.)
— Palo Alto office has its own parking lot at the back of the building for free. (San Mateo office is street parking only — meter parkings near there or non-​meter parkings about 1.5 blocks away on the street.)
— Each room has air purifier.
*CONS*
— This office’s stuff members need some customer service training.
The front desk person was not welcoming and some of the assistants are not communicating well with patients. Unless I ask questions, they only say minimum stuff, leaving me just standing there or waiting in the room without knowing what’s going on next. One time, I was left in the room for a long time so I had to step outside into the hallway to ask someone if I had to wait in the room or I was supposed to leave. I didn’t even know what I was waiting for in the room though… They didn’t tell me how long it would take to take an allergy test. It took them for almost 3 hours, mostly waiting. I had to go re-​park my car in the middle of testing. It would be nice if they told me in advance.
— A pile of paperwork (took me for about 30 min. to fill) to fill out on the first visit have redundant questions and some parts of the questions were not clear with some parts in wrong columns and locations on the paper. And some of them were poorly printed from generations of copies and I couldn’t even read. Those can be re-​organized and re-​printed. And they didn’t even give me a clip board with those paperwork. They had a soft paper folder underneath. It was really hard to fill those paperworks.
— Layout of the rooms are not well designed. The room in which I got my lung and ear tested was really small, like a small storage room size (both San Mateo and Palo Alto office). I had to stand right next to a pile of cardboard boxes (Palo Alto office) and behind the testing person who keeps talking to the monitor so I can’t hear what she was saying. I know they can do nothing about the space limitations but maybe they can move clutters away and make eye-​contact with patients when they talk at least.
— For the allergen testing, I had to wait for 10 min first and then 20 min with the paper covering on naked upper body in a cold room. It would have been nice if they have blanket or something. Or at least, they can tell me that I would need a jacket or something before hands.
— When I was half naked with the paper covering on upper body, the assistants opened the room’s door wide and kept it open several times while I was there.
— It seems like Dr is over-​booked. They have enough stuff members, hanging out but Dr is the only one, running around. I had to wait between testings and seeing her for a long time. Dr was very nice but she was very rushed, not even greeting to me, right into the subject, busy typing on the computer… It gave me a feeling like she doesn’t care about my concern so much. (Maybe that’s because my case is not serious?) She also asked the same questions, although I just saw her and asked the same questions the day before… Maybe that’s because she doesn’t even have time to go over my record before she sees me.
— No magazines in those rooms although the waiting time is pretty long… There are kids books, videos and toys there (in cardboard boxes… That could be replaced with nicer looking boxes from dollar stores easily…) but nothing for adult. I had to go out to the waiting room half-​naked with the paper covering with a jacket on to get some magazines.

This review is a 5-​star review and a 1-​star review.
5-​stars: I came to Dr. Blessing Moore several years ago with allergies to everything airborne (mold, pollen, dust, animals). I was taking tons of asthma and allergy meds. Dr. Blessing Moore got me started on allergy shots, and now, 5 years later, I have a dog (!), go running every day (!), can’t remember the last time I used my inhaler (!), and am nearly free of all asthma and allergy meds (phasing out the last one now). Overall, totally amazing.
Now for the bad.
1-​star: Dr Blessing Moore’s office manager charged me $ 3500 for the cost of the allergy testing and first rounds of allergy shots up front at the end of my first or second visit. I paid in full, even though I had insurance. I probably should have been a little suspicious, but I was a student at the time and didn’t really think it was too weird. Long story short, a year or so later, I found out from the insurance company that they had overcharged me by about $ 1800. I pointed this out to the office manager, but suddenly found it impossible to reach her. I pointed this out to Dr Blessing Moore on several occasions in person, over the phone and over email, but each time was told that I would be contacted later. After several more months of this, Dr Blessing Moore told me that her records were not in order, and that she wouldn’t pay me back until she straightened them out. I continued to ask her about this periodically, and she put me off every time, saying she didn’t know how much *I* owed *her* of that amount. In the end, I had to threaten to take her to small claims court to get my money back from her, and that put a serious strain on our doctor-​patient relationship so I switched doctors.
In summary, even though she did wonders for my health, I’m still bitter about the way I was treated by her and her staff.

I have no idea why patients continue to visit this office with the other wonderful Allergy and Asthma clinics close by. Dr. Blessing-​Moore always runs late and is extremely distracted, doesn’t listen carefully, talks over you and spends very little time with patients. It takes forever to get an appointment, renewing a prescription is like running a gauntlet – it sometimes seems as though the staff has a contest to see which one can make things more difficult for patients! They are rude and disrespectful and always have a long list of reasons why they can’t help and act as though they are doing patients a favor by speaking to them. It’s the rudest and most unhelpful physician staff I’ve ever encountered. If it were possible to give negative stars …

Dr. Blessing-​Moore is the best…
Got to the bottom of allergy and asthma problems I’ve had for years that had been slightly misdiagnosed and under-​treated with half measures in the past. Have gotten allergy shots there for years, flu shots, and been seen for acute respiratory problems. (Yes, my insurance pays for flu shots if given in a doctor’s office. You should get your shots here in the future, too.)
I’ve always gotten in quickly if I needed to and Dr. Blessing-​Moore has been available for allergy emergencies (direct cell phone #, etc.).
Very understanding about allergies and what a pain they can be. Office staff are friendly, helpful. Yeah, I actually look forward to getting jabbed in the arm with sharp things every 2 months because Tara is fun, cool, and great at her job. Nurses (Miriam) and front desk staff are nice, too.
I’ve usually had to wait about 15 minutes or less, which is pretty much the rule for doctor’s offices. Shots are faster (usually less than 5 mins wait). You can walk in for these, but you probably don’t want to get shots in the after school 3−5pm window because the wait can be longer then.
On occasion she’s given me several samples of different things to try to see which work best and told me to take what I need. I didn’t see that as overmedicating, as I guess one other reviewer did. I saw it as taking my problem seriously and recognizing that the best way to know what works is to try a few options.

Never on time for appointments and lousy patient interaction. Dr. Blessing Moore was 45 minutes to 1 ¼ hours late for all four of my appointments. She was 45 minutes late even though I was the first appointment of the day! She hurries through your appointment, and simply throws a bunch of samples (some expired) from drug reps into a bag and sends you on your way. She actually recommended that I take several different inhalers and nose spays a day. That’s over medicating if I ever heard it.
Now on to the incompetent staff. All are way too young and inexperienced, and cant answer basic questions, locate test results or fill out a prescription that the doctor just gave them.
Avoid this office at all costs.

Well I have asthma and have been seen before by Dr. Blessing-​Moore. I attempted to make an appointment since I am out of medicine. They could not see until the next week and at the Palo Alto office. What the heck am I supposed to do in the mean time? I am an active young man and I need medicine to get through the week to my appointment. They refused to give me a sample inhaler! My father even spoke with them and still they persisted on not giving me meds to survive to the next appointment.
There are definitely more caring doctors out there, who are more caring of their patients.
I gave this place one star because Annah has been helpful in the past. Who likes listening to a goat anyways?

(I also posted this review for Dr. Blessing Moore’s Palo Alto office.)
I had a terrible time with skin rashes — we’re talking so bad as to keep me from getting a good night’s sleep — about five years ago. Made the rounds of my primary care physician, various dermatologists and allergists. My experience was that doctors were not very interested in seeing a patient with those symptoms, as I guess they are very difficult to diagnose and resolve.
I was looking for an allergist in San Mateo county since I worked in the South Bay at the time and my primary care physician recommended Joanne Blessing-​Moore. Not only was Joanne willing to see me, but she was hugely proactive and encouraging — «We’re going to figure out what’s causing this and get you better.» Right off the bat, she knew how to treat my symptoms so that I was able to sleep and live a halfway decent life again. Eventually, we finally figured out what was causing the problem, and it has not been a problem to this day
Although I did not come to Joanne for respiratory issues, after taking skin tests, she felt I could use treatment in that area too, and started me off on shots. Five years later, I have a huge and unexpected improvement in my quality of life. I had no idea of how much energy and vitality my allergies were sapping me of. The symptoms are completely under control and I can make it through the spring while barely even noticing the pollens in the air. (I used to joke that I was allergic to May and June — I’d walk around during those months with teary, itchy eyes.)
Dr. Blessing-​Moore is one of those rare physicians who is both distinguished in her field and has great empathy for her patients. I can’t speak highly enough of her.
The only negative in this office is that they are sometimes so busy that it can take a while to get a call back if you need a question answered. I’ve tried to leave messages to find «voice mailbox full.» How about a new phone system, guys?