Pk Auto Service

I am using this shop over 7 years. It is a family own operation. I never had any car misdiagnosed for any problem. Fred and his lovely wife are hard working and honest people. They work on all kind of cars minor or major repaire and they offer the best service. Fred and his knowledgeable crew are very professional and they do not waist your time. Their fee for service is more than reasonable. I drive from San Francisco to get my cars service and repair here.

I had a number of mechanics that could not figure out why my car was leaking water. After taking the car to PK auto, they pin-​pointed exactly what the problem was instead of recommending replacing an expensive auto part. I am so grateful that they figured out what was exactly wrong with my car. No more over heating and getting stuck on the freeway late at night!

I’ve been going to this place for a while, even when it was formally known as Veracom
Ron and Jose are the best and most honest mechanics in town. But what I like most about them is how they explain what’s wrong with your car before fixing it and then give you options for repairing it.
When I come here, the place is usually packed with cars and inundated with customers needing service, especially on Fridays or before a major holiday.
The waiting area is ridiculuosly small with nothing to do. However, once in a while, you do get some free entertainment by the owners, sherry and fred, when theyre fighting and yelling at eachother in chinese. Classic!
Restroom is ridiculously small and dirty.
Go and see for yourself, you’ll become a customer for LIFE! I guarantee it.
–BEST CUSTOMER SERVICE FROM THE MECHANICS
–MOST HONEST DIAGNOSIS
–FRIENDLY AND ACCOMMODATING
BTW, if you need someone to assist you asap, try to steer away from Sherry. You cant understand her and she sounds like a sleazy salesman. Her husband fred is better to deal with.

I had my car repaired here, replacing a fuel pump.
Not only did was the service NOT done properly, the engine start would not start properly after a sitting idle after a run for 1 hour.
They did not do a thorough job to follow up or follow my instructions.
To make matters worse, the fuel pump failed 1 year afterwards with bits of metal flakes found in my filter (ref. CSAA Car Care Diamond Service).
I called Sherry 5 times (owner) to complain, just plenty of empty talk and yes, all words and no action.

I had a great first experience with them today. They got everything done on time and charged half of what other repair shops were quoting me. I will definitely come back here next time. Finally found a mechanic I can trust not to rip me off.

they are a bit expensive but you also get what you paid for. fred and sherry have serviced my car without any problems. they are also very cost concious when they recommend a service. if i don’t need it they will let me know but to be aware that in a certain amount of time i will need it. they are good in getting my car back to me asap and are honest business people. i have no problems with them and will continue to go to them. i have been a long time customer for over 13 years.

The PK repair shop used to be a part of Veracom Automotive Group. Their shop was inside the dealership for many years, but since Veracom became a Mitsubishi dealership that required on site repair, PK has become their own entity.
Owner Fred and wife Sherry moved the business down the street from Veracom. At first they still did a good amount of repairs for the VAG, but recently I learned that their work has greatly deteriorated since moving. I’ve had past dealings with them on repairs, but have not been completely satisfied as sometimes their quotes are much lower than the actual price you pay when you pick up the car. There has been times where they neglected to consult with me first before starting a procedure, and when I went to pick up the car, I would have no choice but to pay for the services already rendered. Because of a family connection to the owners, I let the incident slide and just paid the due bill.
My overall opinion is that there are better repair shops to go to that will give you better service for the value.