Suzanne Pertsch, MD

I’ve recently been in to see Dr. Pertsch and was pleasantly surprised by her warmth, gentle bedside manner/​pace and knowledge.
I try to research my health issues and options, and as a result always bring in some story around what’s going on and why I think things are how they are with my body. She welcomed the knowledge and conclusions I brought to the table (even if not always 100% well informed). We discussed the pros/​cons of approaches as partners in my health, with no hint of expert’s condescension. She took note of some of the symptoms and started to make new connections to try to figure out systemic root causes, which was a nice change from the symptom over-​medicators I usually encounter in western medical practices.
I also thought her receptionist was a really friendly character, down to business — which I like — and not dismissive in the least. Plus they made accommodations for my husband and I to join the practice even though they’re listed as not accepting new patients by my insurance.

I have been going to Suzanne Pertsch for a few months now. She has a great personality and is compassionate. I have seen a lot of doctors before finding Dr. Suzanne Pertsch, she is the best! I would give her 10 stars if I could
LOVE THIS DOCTOR!
LIV

We are patients of Dr. Pertsch, and I just wanted to express how wonderful we think she is. She has a great bedside manner and she really takes time with you. We never feel rushed and she always does her best to find out whats going on with us. We have a lot of health issues within our family and she has gone above and beyond to help. She returns calls promptly and often answers the phone at the office. Whenever I have needed her on a weekend, her service has put me in touch with her directly, even one weekend when she was out on a rowing trip with her daughter. We are grateful to have her as our doctor.

Suzanne Pertsch is an extremely knowledgeable, compassionate and intuitive doctor. She listens and will give you her full attention and time. Which you dont see much of in todays world. I would recommend her to anyone.

She is the best! I love her nurse too, she is very friendly. Dr Pertsch is very intuitive about my health and orders all diagnostic test needed. She also practices preventitive health.

I have been a patient of Dr. Pertsch for over 10 years. She is thorough and knowledgeable, patient and compassionate. i have never felt rushed during an appointment. Her office is private and welcoming. If you are looking for an internist in the San Mateo/​Burlingame area she would be a great choice!!!

I have been going to Suzanne Pertsch for ten years, and she is the best GP I have ever seen. She always gets me in if I have an urgent need, and she spends all the time necessary. She does not overbook so you are not sitting in a flimsy paper gown for hours waiting for the doctor. Her assistant, Sine, is wonderful, and helpful. I always feel better after seeing them because they really care about their patients. They did have a brusque receptionist for a time, but she is gone so you get to talk to Sine, who is lovely on the phone.

Dr. Pertsch is the best doctor I ever have. She is compassionate, patience, understanding and knowledgable. The best of all, she really concern about my health and well being. I never have a doctor like her before.
I also like her nurse, very welcoming and friendly. whenever I need a referral, she’d check with Dr. Pertsch and had it taken care of the next day. Unfortunately, her clinic doesn’t take any type of medical insurance any more…

Dr. Persch is wonderful doctor. She is both compassionte and highly knowledgable. I have had a condition for about 15 years treated by several different doctors, after seeing Suzanne my condition is much better and I understand it better than I ever had. She takes the time to explain the medical details in a clear and understandable way. I highly recommend Suzanne.

I found Dr. Pertsch to be very compassionate. You get the feeling that she truly cares about your well-​being. She takes the time to LISTEN to you and I was happy to have found her. Well, I’m sad that I can’t see her anymore because she no longer accepts insurance of any kind. BOO HOO.

Great Doctor! I have been seeing her for many years and she has been wonderful! Great people skills and her nurse is wonderful too. Wouldn’t want to go anywhere else. True she does not take insurance anymore… you must send it all in «out of network». Dr P was sick of dealing with PPO’s and HMO’s…good dfor her!

I was a patient at this office for a couple of years. The pros were that its centrally located in San Mateo, and the office was covered under my medical plan.
The cons of this office really outweigh anything it has going for it. The receptionist is regularly brief and abrasive. She actually yelled at me once for calling to see if the doctor could fit me in, exclaiming that I had waited too late in the day to call. It’s not generally my MO to wait, and I was asking for a little help when I thought I had a UTI. But instead, I was made to feel guilty and awful, and found another doctor.
What spawned my memory of this doctor was a letter I received today, which outlines that she is no longer a part of ANY PPO or HMO plan. If you want to visit, you will pay up front $ 80 for a routine visit, $ 150 for an extensive visit, and $ 225 for a comprehensive physical. Then you will be reimbursed by your insurance for whatever they might cover for out of network coverage (that’s my understanding, I don’t represent the doctor or your insurance).
In today’s world, there has to be something convenient about a service for me to use it. With the experiences I’ve had with the receptionist, and now this billing change, the focus of this office no longer seems to be on the convenience of the patient, but on the convenience for the doctor.