Teri-Towel Systems

Thought Henry was great until he charged me $ 225 to clean 3 railing which took the 2 guys here 30 minutes max. I had asked the railings to be cleaned when they came to do our windows — 3 guys here for a number of hours and I paid $ 650. Not cheap, but they did a good job, except he forgot the railings. I thought the railings were already included in what I paid given I was very clear in asking for it up front and he never said they weren’t. He came back late 2 days later at the every end of the day (seems like he forgot again) and he massively over-​charged. Too bad. No one likes to be ripped off …

Teri Towel was here yesterday on time and did a fantastic job cleaning my dirty white carpets. Henry was polite and moved the heavy pieces of furniture i can’t lift and did the work well within the time frame he estimated. There fees have barely budged in the 3 years we have been using them and not having to put up with soggy carpets which has happened with other carpet cleaning services.

My white carpets haven’t looked this clean since we moved into the house 3 years ago. Had several other companies out and they could never get my carpets as clean as Terri Towel and also my carpets were not wet for days after. Will always use Terri towel going forward!

This was the first time I used this company and I don’t see myself ever calling anyone else. Our carpets hadn’t been professionally cleaned in two and a half years, we have a toddler and two pets. Our carpets and rugs now look brand new! All of the spots came out and our carpet is so fluffy. Henry and his crew were right on time and very professional and efficient. We couldn’t be happier, thank you Teri Towel!

I will try and keep this brief. The cleaning was fine but their related actions totally unprofessional and dishonest.
During the course of the cleaning they moved my furniture and ripped a cushion on my leather sofa, which cost me $ 320 to replace.
Henry denied it, then brought his lawyers into the discussion, then offered to split the cost.
I said that was fine, but have not heard from him or his lawyers since, even after multiple attempts to contact them.
We filed a complaint with the Better Business Bureau to which he never responded and is graded «D» if you search them on BBB.

Can’t believe that we spilled dark red wine al over our beautiful off white wool hall carpet. Even after blotting it up twice, it looked horrible. Today Teri-​Towel came out and 30 minutes later — our carpet was perfect again! I started using them a few years ago and they are amazing.

Quick response, quick work, quality carpet cleaning. I’ve called needing help with a stain ASAP and they’ve been able to get out the next day. I’ve had them clean the carpets in an enormous home and they’ve finished within a few hours. The carpets are always beautifully clean, there’s no smell, and things dry in a snap.
Henry is knowledgable, courteous, and professional — not a pushy sales guy out to get all your money. Highly recommend.

We had them come in a few years ago and they did a wonderful job, then just this last week. Same great results, the carpet looks almost like new. Top notch work and it’s nice that things dry so quickly.
So, fast, friendly, and less expensive. Easy 5 stars.

Over two years ago Henry and his crew cleaned my wool rugs. Since then I’ve acquired a dog and felt it was time to do it again.
As before they arrived exactly when scheduled, did an amazing job in less than two hours, and managed to get some very stubborn stains out of one of my rugs. They are neat, professional, courteous, very informative regarding rug care, and have reasonable reates. This time they applied a fiber protector … good to have with a dog in the house.
I’m so happy I found this terrific business!!!

I don’t even know where to start with fabulous Teri-​Towel has been in carpet cleaning and window cleaning my home. They regularly come out to clean my carpets — both regular cleaning and emergencies. My carpet always looks better, not more worn, and beautiful after their cleaning. What has been most amazing is their ability to get the most impossible stains to come out of my wool rug. When my 4 year old threw up all over our wool carpet, I was sure that I would have to replace it. 30 minutes after Teri-​Towel showed up, it was fresh and completely clean. AMAZING. Another time a small piece of copper metal ended up on my new white wool carpet and bled a ring about 8 inches in diameter into the wool. Henry was able to get that out as well. We also use Teri-​Towel to clean our windows (inside and out) and they always look so sparkling — no smudges or drip marks. Everyone is very friendly at Teri-​towel so that is definitely an added perk. Don’t waist your money with other carpet cleaners — Teri-​Towel is all you need!

I am very impressed with Teri-​Towel.
The estimate was free, thorough and competitive. My expectations were managed very well with respect to job timing. The office called to follow up the quote and called again to confirm my scheduled appointment.
On the morning of my appointment the uniformed team of three arrived a few minutes early. They were careful to keep the front door closed when possible, as it was a chilly day. I had all my windows cleaned, screens included, as well as two area rugs. The entire job took about two hours and when it was complete we walked through to review everything together.
In addition, Teri-​Towel doesn’t use harsh smelling chemical solutions and they made recommendations for caring for everything between cleanings.
It’s been several weeks since my cleaning and the area rugs are still super clean looking and smelling. This is a 180 from my previous Chem Dry experience that resulted in residual dirt resurfacing in the carpet only days after the cleaning.
Overall a great experience and I’ll definitely use them again!

Definitely 5 stars!!! they came early. they were professional with their pricing. they did MORE then what was expected. (fixed the rug in areas that threads were popping up and showed me how to fix in the future. vacuumed under the bed and along base boards.) rugs not only looked clean, they plumped up like new. there was a clean smell with out a flagrance. they were fast… THANKS GUYS!!!