Jamba Juice

The only thing I like about this location is that it’s near the freeway, that’s what the one star is for. I ordered 2 drinks, one small and one medium mango a go go. The medium was for me and I ordered it with a boost of energy. I see the girl use one blender for both and I question her if there was energy in one. She looked shocked that I even asked and I needed to make sure my daughters drink didn’t have that energy boost. The rude thing behind the counter, i think she said her name was Iszette (but who the heck knows, not like anyone of them wear name badges) rolls he eyes at me and said it was a mistake with her head twitching. Bad customer service and I even mentioned in the the supervisors who also doesn’t know what good customer service is. no apologies, but a whatever look on the faces of the people who should know it doesn’t take a genius to make a blended drink, follow direction. don’t quit your day job! Lol

When I am in the area this is definitely where I like to go to get a smoothie. It is located next a Starbucks in a semi dead shopping center in Richmond. This place doesn’t always attract the most polite customers but the actual customer service is great. They always great you when you walk in and they are very quick about getting your order to you. The place is always kept clean and well stocked. There is always parking here as there are empty spaces next door which is great. Place is next to the freeway which makes it great to pick up a quick smoothie as part of your day.

Arrived 7:10am to get a protein smoothie. The doors are locked, lights are off. All signs & info online state they open up at 7 am. It doesn’t appear they are open. So I run nextdoor to Starbucks to get a coffee instead. I run into a jamba juice employee waiting for the manager to get to the store so he can start work.
Maybe they need a new manager? Or a back up for emergencies?

Went in today for some smoothies with my boyfriend and he ordered a LARGE razzmatazz with lime sherbet added and after the cashier repeated it with a rude attitude and looked at him like he was stupid she finally put it in and charged us extra which we obviously didn’t mind I ordered a MEDIUM aloha pineapple and not until we got to the car did we realize not only did we both get mediums but I also was not given a receipt we were in a rush so we didn’t have time to go in and complain but he was disappointed. Needless to say they really need to reevaluate and retrain their staff on customer service.
Oh and not to mention BOTH girls working had huge gross hickeys on their necks. How tacky

They have a cool app now where you can order, pay and go into the store to pick it up.
I love this!
Thanks Jamba Juice!

Been to this JJ one time, great experience. Very friendly staff and Jamba atmosphere. Got the razzmatazz with soy protein and daily vitamin. Yum!

#SAVE YOUR #LIFE AND YOUR #MONEY, DON’T COME HERE! $$
This Jamba Juice is #SoNasty that if it were the first one I have ever been to that I would have never gone to another JB.
Seriously, the acai smoothie that I ordered tasted beyond #puking up than at the multiple other cities that I had before including the bitterness, blandness, and unmushed fragments of black strings.
Not only that it obviously missed key ingredients that makes any smoothie creamy, flavorful, and #FRESH! Such a #NIGHTMARE this was years ago and continued to haunt.
Well at least I don’t have to go there there anymore by having a #mind and being #human, buy many drinks for others since I had made the sacrifice, or recommend this terrifyingly piece of crap place so instead I aim to #help people with #warning.
The tall, thin, light guy who made it looked so goddamned #inexperienced by awkwardly performing movements such as dropping randomly collected ingredients together then blending them with short inconsistent timings.
This says a lot about who they #hire for JB and who they are themselves.
This makes me #lost with words extending to all the JBs.

Every now and then we go here since its the only one in the area, I dont know the young mans name, but hes tall and black and super helpful. My boyfriend and I go here usually after one of my boyfriends chf appointments and ill treat him to a smoothie, the young man who rings us up has always been super polite, very attentive and helpful when we order and make sure our drinks turn out the exact way we want them, so with that being said Thank You!!!

This Jamba Juice absolutely blows. I keep telling myself not to go there anymore but its the only one around. My order comes out looking and tasting different every time. Last time I watched as the guy making the smoothie took it off the blender a few times to add different things to it because he had no idea what he was doing. Avoid at all costs.

The last two visit to this place have been less enjoyable. On one occasion the did not have enough product to fill two orders of steal cut oatmeal and I had come in around 10am. The visit after that about a week later they couldn’t break a large bill presented for payment. I will think twice before I do business at this location.
I have been patronizing this location from almost a year and prior service has been okay until recently. I don’t know what happened.

This location does excellent service for customers. I bought a healthy drink that I dislike soon as I tasted it. I told the staff about my disliking and they switched out my drink for another one I enjoyed same size for free. Fantastic way to keep the customer happy I truly appreciate it!

I’ve always loved Jamba Juice they had me at Strawberries Wild! So today I go in and order a strawberries wild first and then see they have some samples of some freshly squeezed drinks so I tried the Citrus Kick. It was soooo good! So I decided to order one for myself. The staff was/​is friendly almost every time I would come in they’d greet you. So I love jamba so much that this didn’t bother my rating but I got the strawberries wild first and separate, then my juice. So I get it you know it takes time it’s juiced to order. But when 3 people after me got there’s already and one of them ordered the Tropical Greens juice which was one of the other samples then that’s when I was feeling a bit inpatient. But thankfully it finally came and my inpatient-​ness was overturned once I had some of my drink. Then I was happy again. So I don’t know if they forgot about it or it just takes that long so be cautious when ordering. Hopefully you’re not in a rush.

Experience for Oct. 18… Thought I try something new today. So I had the wheatgrass shot & a carrot juice shot. Who in the hell came up with this bright ideal? So it wasn’t so bad, but it’s a far cry from the sweetgrass I use to eat as a child. On second thought, maybe the dog urine gave the grass it’s flavor. Either way, it taste better than the *crap I swallowed today. In a few hours, I’ll either have plenty of energy or some uniquely colored… ummm, how can I say this… toilet deposits. Gross, huh? Whelp, that is just what I think of wheatgrass. Wheatgrass equals a sh*tty «treat».
Now secondly, I ordered a customized «Peach Pleasure». And boy did I have the «pleasure» of a peachy surprise. While sucking through the straw, something foreign came through my straw into my mouth. I’ll be hot diggity-​dog damn if it wasn’t a string of long blond hair. GROSS!!! FREAKIN’ GROSS!!! Did I say, TOTALLY FREAKIN’ GROSS!!! !!! !!!
So I politely took the hair strand and my drink back up to the counter. Explained to the cashier what just happened. She took the hair and the cup from me. I noticed she quickly threw the hair into the trashcan and quietly told «someone» that was making drinks what happened. And ol girl with long blond hair started to make me another drink… OH HELL NO, SHE WILL NOT BE MAKING ANOTHER ANYTHING FOR ME. I asked for the manager, of course he had just left to go start his celebratory birthday weekend.
No refund. A larger size drink was given to me. Which, I gave to the man outside asking for spare change. I WILL NOT return to this location again.
S/N…Since hair nets are not required that heffa should’ve had her hair fashioned in some food safety hairdo; pulled back, ponytail, updo or top knot for all I care. CUSTOMERS SHOULD NEVER HAVE TO WORRY OR DEAL WITH FOREIGN OBJECTS IN THEIR FOOD… NEVER!!!

Friendliest staff I’ve ever encountered at a jamba juice.
Ordered the chunky strawberry bowl not wanting extra granola on top and they very accomodating — asking plenty of questions just so my order is exactly how I like it.
Definitely going to this particular jamba more often! :)

It gets hot in Richmond so I get my smoothie on and cool down.
I walk in and the staff is on top of the welcoming. I tip em and they all yell something. All that is nice but really
I love smoothies and this place has em.
Nuff said.
I’d give em 5 stars but trying to get back on 80 is a pain so minus 1 star cause location could be better

The day I went it was a little bit messy although it was rush hour so I guess it was fine. My strawberry surfrider was a little watered down or felt watered down. It wasn’t gushy and not like how they usually make it. The cashier was nice and the upselled which i believe is highly recommended in the Customer Service Restaurant Business. I’d go again if I was really hot and in the area.

I’ve been coming here for years and recently noticed the service has dipped a bit. I have some complaints.
1. They started charging 25 cents for their usually free smoothie boosts. I go to several Jamba locations and this is the only one I’ve seen do this. It’s only 25 cents but still gives a really cheap impression of this location’s management.
2. They have 4 – 5 people behind the counter but only 1 blender running = long ass waits.
3. They sometimes don’t blend the smoothies well enough, leaving chunks of fruit and ice in them. I think this is mostly when they only have 1 blender running and need to hurry…
4. I know working at Jamba Juice should be «fun», but if you overhear the staff talking to each other, conversations can go inappropriately ghetto in a heartbeat. If there’s customers in the waiting area, I’m sure they don’t wanna hear all that mess. I sure don’t.
SNACKEROO​.COM

I like this Jamba Juice location. Great customer service, drinks are pretty much overflowing by the time they close the lid and it’s conveniently close to home.
East Bay weather is pretty much 10 degrees warmer that San Francisco so if the sun is shining, the lines can get pretty long but the wait is usually short.
Keep it up!

Hands down one of my favorite Jamba Juice locations! These people are outstandingly friendly and have great service skills. When we came from work one day during $ 1 week, the staff not only was willing to accommodate our large order but labeled all the cups for us so we could separate them later and also gave us a bunch of Buy One, Get One Free coupons to use later. Our department has stacks of them now. And every time we go back, they actually remember us. :) Nothing beats that.

Orange dream machine. It’s the ONLY drink I ever get from Jamba Juice. It’s a slushy version of orange julius and you know you can’t go wrong with that…
UNLESS I get some drink that they tell me is an orange dream machine but it tastes like mangos. Anyways, I brought the drink back explaining my orange dream machine isn’t an orange dream machine, this is after the fact that i had to wait 20 minutes for my drinks already. After making a mistake on my drink, you would think they’d get my correct order as soon as they can. NOPE. I waited another 10 minutes so that they can clear out all their orders that came after me before making me a new drink. That got me a little irritated. Okay, maybe not a little, but just irritated.
Jamba Juice. You disappointed me.