Bright Now! Dental

Dr Siangio is amazing! She is very gentle on children my kids love it there. Office manager Anna is also amazing

I went in today because I have a toothache. I was denied services because I did not have my Medi-​cal card because I am waiting for it to come in the mail. I had a paper stating my eligibility for medi cal. The paper even says to use the paper until the BIC card is received. It was supposedly company policy to not accept the paper. Well if it is company policy to deny a person in pain because of the mere fact that they are low income then this dental company does not deserve any stars what so ever.

This dentist office has to have some of the laziest employees in the world. Went to them in November 2015 due to a broken/​cracked front tooth. It s now January, and they have not sent in any of my information to my insurance to have the tooth taken care of and fixed. They keep claiming that they have sent the preauthorization information to my insurance, which is not true because I have called my insurance about it several times and they haven’t received a single thing about the tooth. They are beyond horrid. I wouldn’t even tell my worst enemy to go to them due to how bad they treat their patients. It should NEVER take months to send in an authorization request.

Literally the worst place to get any type of work now prior to having my own insurance this is where I came to have my braces done in 2012 every thing came out perfect I recently lost my retainer and had to get a new one and the lead orthodontist is a thin Latin woman and she looks and act like she hates her job and doesn’t know what she’s saying the retainer they made didn’t fit correctly and so my teeth shifted I should have known it wouldn’t fit because it took the girl less than a minute to mold me for it when I went back to tell the orthodontist that it didn’t fit and that my teeth were shifting she said I already had the spaces in my teeth I looked at her and said no I didn’t And her reply was yes I did I wake up everyday and brush my teeth so I think I would notices changes in my own teeth but according to her I’m the wrong one anyway they mold me again and then the front desk woman who I’m sure did so much schooling for her front desk job gives me attitude about policy on picking up my retainer because I had a family member pick due to me being out of town which was funny because they had no problem when it was picked up if its not suppose to be given to anyone but the patient simply don’t do it in the first place take responsibility for the mistake had I known it Walpole be all this trouble and I could have gone somewhere else I would’ve even if it meant driving out of town

Wow, this is the worst dentist I have ever been to. I agree with John B, how are they still in business? Who the heck is writing reviews with 3+ stars!!! I suspect fake reviews.
Their dentist claimed I had 12 cavities, 5 of which required porcelain inlays. I have never had many dental problems and so I was immediately skeptical. I got a second opinion in Palos Verdes; this new dentist said I only had 1 definite inlay required and 1 forming cavity. Bright Now Dental quoted me $ 695/​inlay and $ 185/​cavity whereas I paid $ 599/​inlay and $ 0/​cavity at the PV place. Bright Now is running a scam and should be shut down for malpractice. I HIGHLY RECOMMEND STAYING AWAY OR GETTING A SECOND OPINION.
Bright Now’s facilities aren’t modern and it feels dirty. Some other reviewer said it felt like the DMV, I wholly agree.
Finally, I was working with Anna to try to get a digital copy of my X-​rays in the .JPG format. I paid upfront and she assured me that the .JPGs would be in my email inbox. Instead, she emailed me a dentist-​specific file that I could not open or access. She «tried» to convert the images to .JPG but gave up and refused to refund me because the horribly pixelated printout «is what you paid for.»
Worst. Place. Ever.

Give me a break! This has got to be the worst place to get any kind of dental work done. I figured it was close and had a quick fix so give it a shot. Wow. How are these people still in buisness? whats the point of making an appt. if you can’t keep the time. You sit there for over an hour at a minimum .
Once you do get seen you sit and wait even more because there is one dr. Working on 4 different people at the same time. These people don’t care for you all they want is your money. I have the best insurance in the world and these crooks still were trying to extort me for procedures that are covered by my insurance. Do yourself a favor and find a different place. Only thing this place has going is Dr Ramona who’s A sweetheart but I can’t go back because I like her personality. It’s just not good enough. They are getting paid good money for there work they need to live up to there end. Sorry Dr Ramona I need more out of you

BUYER BEWARE! Yes you are just a customer, they do not treat you like a human being. Went in there to try and get my wisdom teeth out but I get turned away. I was treated like some dollar sign. Do not go there. They don’t have your best interest, just out to make money. They also lied to me about the amount of cavities I had because I went to a BETTER dentist (that is not a corporate one) and he told me I had none. GOODBYE BRIGHT NOW! YOU ARE JUST AS BAD AS WESTERN DENTAL.

Terrible scam dentistry. They refused to give me a cleaning and did copious amount of x-​rays and told me I have ELEVEN cavities (when I haven’t had one for 15+ years). That’s ¹⁄₃ of your whole mouth. Then they tried to push the cavities filling special for a «special price» only for four more days in September. Later on when I called my insurance, I found that amalgam fillings are completely covered. They also told me I could only have a gingivitis deep cleaning. NOTE TO Bright Now! — Please don’t abuse poor patients who wouldn’t know any better to scam them into treatments that are not necessary. I have an ex-​college roommate who is dentist in New York who also agreed that chain dentistries make up fake services that are needed.
STAY AWAY!!!

Friendly staff. The dentist was very gentle

I was a nervous mess and in so much pain. I am «that person» who waits until the very end. The friendly staff at the front not only calmed my nerves by reassuring me that I would be taken good care of, but was helpful in answering all MY questions. I knew I needed work done and there was no judging. They set me up with a reasonable payment plan and Dr. Siangio focused on what was important in the now. I know that it’s a business but I didn’t feel like another $ sign. Maria stayed until the very end, after her work hours, and made sure that I scheduled my next appointment. I recommend this place for those that do not like the dentist. Thank you San Pedro office.

I’d recommend this place to people I don’t like. I don’t even want to say anything else. Just uncomfortable and unnerving. I wanted to walk out soon after I walked it. And I should have, the feeling went from bad to worse. The fact you can see the person next to you being worked on is unsettling. Ugh

I’m not usually a complainer but my experience here was just horrible. The dentist and her assistant just kept arguing the whole time and would leave me in the room for 10 to 15 minutes at a time while I’m drowning in my spit and charged me 300 for a tiny tiny chip.

I went there for the first time. Got there for my appointment early on a weekday morning hoping I wouldn’t have to wait but it still took at least a half an hour before I could see anyone. That didn’t bother me too much but after exrays and a quick exam they told me a need deep scaling at $ 150 section and two cavities filled at $ 150 each so total was $ 900. I knew I could find a better price for deep cleaning somewhere else and when I went to the other dentist they told me I do not have any cavities. So either Bright Now Dental either got it wrong or was trying to rip me off. Either way, not going back.

I been going to this dental office for a while, their staff are great and very nice. Dr. Ramonna is awesome. I was having problem with my crown and she fix it.
Thank you guys.
Joane Smith

So I came here 2:40pm, I’ve made my appointment for 3pm, with not one person at the front desk to assist me, also they didn’t call me up until 4pm, I can hardly take anyone here seriously, don’t come here !!!

Don’t walk, RUN AWAY from this place. We have been into this dentist twice for my kids. The first time we waited 45 minutes past our appointment time before being seen, then they saw each kid for a total of 10 minutes each for a «cleaning». They said my daughter needed sealing, so we scheduled a follow-​up appointment. At the second appointment, we again waited 45 minutes past our appointment time before being seen. They supposedly sealed four of her teeth. We didn’t find out that they only sealed one of four teeth until months later when we went to a new dentist and they asked if there was a particular reason she only had one tooth sealed! One tooth! It’s scary that they are treating kids. I would never trust my family to them. RUN! You have been warned.

I had no issues with the dentist, staff or orthodontics. My daughter was scared of having to get a couple of cavities filled because she never had a cavity until she turned 15 years old. Her dentist was really nice and patient with my very nervous daughter. Sshe answered all of her questions and concerns before working on her teeth. Once done we were sent to Ana for a orthodontic consultation appointment and set it up for us a week later. Each appointment we have had so far we were seen in a timely manner. Every one working there are very nice and helpful and don’t mind you asking 100 questions you throw at them. Bottom line I committed 2 years to them for my daughter’s braces. :)

I made an appointment and had some issues I needed to get taken care of. I waited quite a while past my appointment to began with. I was taken to the xray area eventually with the dust in the corner of the room, I almost left then.
I was seen by a dentist he was nice and all but I was not impressed with the exam at all. I was told the work that was needed and they had my insurance information. I was quoted very close to there regular retail rate it was for sure high. I left and did not have them do even a cleaning un-​professional office and older equipment yet top of the line prices.
I did decide to try another branch of this dental group though and tried to schedule an appointment but it was very tough I was told that the contract dentist that handles your plan is only here limited times. I gave up and went on Unilocal and found another dentist.
Service providers need to be available for there clients otherwise they go else ware.
In my case i was offered appointments for weeks away and at times I could not work with, no reasonable access for the customer even though this office has longer hours and days it really is no plus since the services are not available easily.
Always look at the fees quoted they were higher then others, and ask questions. I myself wish I had just left when I seen the un-​kept area in the xray room. Not impressed with this dental office at all. Get another opinion is my advice if your having any major procedures done.

I found the front staff to be very friendly. They took me in to get X-​Rays 5-​minutes past my appointment time which I find acceptable. The X-​Rays are all done digitally and the doctor has them on a computer screen when you get to the room, I saw Dr. Robert Tadych, he was very pleasant, and friendly. My exam was covered by my insurance and my upcoming cleaning will be also. No cost. I will recommend you going here and make sure you ask for Dr. Tadych.

My appointment time was set for noon. I arrived 10 minutes before my appointment time, signed in, and took a seat.
I understand waits (I work County) so I didn’t say anything when I wasn’t called 30 minutes after my appointment time. The clerk told me there was one person ahead of me for xrays. 10 minutes later a patient who just walked in goes ahead (I’m assuming the xray person), and then another… something’s fishy here.
I approach the desk, where the clerk is nowhere to be seen and wait patiently for her return. When I request an explanation, she goes to the back and I’m called immediately. Still no explanation, but at least I’m seen… an hour later!
X-​rays are taken and then the waiting game CONTINUES!!! In the back I notice an assembly line of sorts taking place. There are about 5 rooms filled with people with apparently ONE dentist doing all the work. This is ridiculous!
I’m all for second chances but I’m very apprehensive about giving this office my business.
The staff is all friendly, but you need more than friendliness to keep clients. I will give them a second chance simply because I have a forgiving nature.