Head To Toes Salon Spa

I had a manicure about two weeks ago here and loved it! My manicurist gave me a great arm massage and I was able to watch HGTV. Very close to FlatIron if you want to grab a drink before or after!

I really wanted to love this place since their location is convenient for me, plus the salon seems nice enough. But after the last two less than average experiences, I can go to the nail place down the street who do a much better job and are less expensive. I won’t bore you with my first experience, just my last experience over the weekend (which was me ‘giving them another chance’ — hence «last two less than average experiences») and that was the final straw for me.
My pedi on one nail chipped less than 1 hour after I left the salon, due to no fault of my own. When I went directly back to have them fix it, they said they didn’t have time for me and that I would have to come back later. I don’t think so. That’s just poor customer service on top of the fact that it chipped right after I got them done?! That just doesn’t seem right. Perhaps it’s due to the fact the gal only used one coat of color and no top coat. I know I should have said something earlier and I don’t know if this is their attempt at being thrifty, but there are just too many nail salons within blocks of this place to choose from to have to go back to deal with poor customer service. Needless to say, I will not be back.

Nice, friendly staff. Comfortable massage chairs. Would recommend this place.

I’m so thankful to have found this place! After moving from the east bay. I found my holy grail salon. Every time I come it’s so peaceful and quiet. The people that work here are very nice even though they might not say much but they definitely know what they are doing! Make sure you make an appointment they tend to get busy.

So disappointed by the last several experiences here! I used to look forward to relaxing at this well decorated salon and watching HGTV but the young woman (the manager I believe) is so rude and cold that I would not return based on her attitude alone. I could go into detail about how unprofessional and rushed my last pedicure was but I’ll list off the facts instead!
Pros:
*nice décor
*clean
*comfortable pedicure chairs
Cons:
*pedicure chipped and actually wore off (didn’t know that was possible!) after 2 days
*very expensive
*rushed service
*rude and uninterested staff (they would rather yell across the room at each other than let their customers relax!)
*small polish selection for how large the salon is
I used to really enjoy coming here but after 3 consecutive times of the same bad experience I’m afraid I will not be coming back.

This is my favorite nail place in all of Marin. Can’t wait to head back. They do an awesome gel nail and the staff is very kind and professional.

Got a fill for the first time here. Staff was really nice and friendly and did a great job on my nails. From an interior designer’s point of view the space was really well done. I would definitely recommend going there.

I used to like coming here but the magic is gone. Sometimes they do a great job and others subpar. Never know what you’re going to get sadly. Lately it’s been mostly subpar or mediocre. I hope you find your groove again and cater to the customers more! Bottom line: it’s gotten less friendly/​comfortable and the quality of service has gone down too!

I like this place, easy to get to, easy to park. They do a nice job at a reasonable price. You get a hot stone massage on your feet and hands which feels divine. Make a reservation, another nice aspect to this nail salon is they don;t rotate you in and out so fast you can’t relax. If they are busy they tell you and let you know when they can take you even if its the next day. You won;t hear «5 minutes» unless it really will be. I have taken my 11 year old daughter her as well and they were terrific with her.

So disappointing.
I called a few weeks ago to book a spa pedicure. Luckily, they had an opening later that day and booked me. I said at least three times «Spa pedicure,» because that’s what was listed on their service menu on
. I wanted the additional callus removal, massage and wax treatments.
When I arrived, I told them I had made an appointment for a spa pedicure. They sat me down and asked me to put my feet in the water. Less than two minutes later (hardly time to relax), a woman came over to start trimming my nails.
I tried to ask her how to turn on the massage chair; the light was on, but nothing was happening, despite trying lots of buttons. She said «shhh shhh shhh, feet.» Right… I pointed to the massage chair, and said «it’s not working.» She said «no.» and kept going. I gave up.
From start to finish, the pedicure was a grand total of 19 minutes long. At least they only charged me for the regular pedicure, as they did not provide the extra services listed under their spa pedicure. The paint job was mediocre; the callus removal non-​existent. The only part of my foot she scrubbed was the arch; the calluses on my heels and balls of my feet were left untouched. The paint started chipping off the ends of my toes less than one week later, as they didn’t even use a topcoat. My pedicures usually last at least 3 – 4 weeks until I need to redo them.
I was the only person in the place, and it was still 40 minutes until they closed — but at the end, the people in back kept peeping out of the back room and staring at me. It was highly unnerving, so I decided to book it out of there.
The whole experience was uncomfortable. I will not be back.

To say the least, this nail salon was a disappointment. I have nail polish around my fingernails on my skin and under it, and they filed my nails in a jagged, rough line, leading me to have to buff them on my own. They were clearly very overbooked and in a rush, not taking time to focus and be precise on my nails. Also, very limited selection of polish for both gel and regular colors. I won’t be coming back.

I went back to Head to Toes recently to get a gel manicure. When I booked the appointment, I didn’t think to mention the gel part. When I arrived, they werent sure they would have time, but squeezed me in anyway.
Lisa did my nails, and she was SO much friendlier than the last woman who gave me a manicure. She did a really really wonderful job and I got a ton of compliments. Next time I go, I will definitely be asking for Lisa.

I love this place!!! I always ask for Tom but everyone is GREAT. They are a cohesive, super-​sweet tram. I get a wonderful pedicure + foot massage + hot stone treatment + a great paint job, all for $ 23 + gratuity = $ 30. So worth it!!!
Thanks, you all. I appreciate you. Especily Tom.

Love love love this place.
I’ve been coming here for a while and I am always very pleased with the experience and my nails.
It is clean, sanitary, friendly service — big shout out to Tom for the amazing foot and leg rubs during pedicures.

I would’ve given this spot about 5 stars if it weren’t for the following:
1. The person in charge, Lisa, was the one that did my nails a few days ago. She was having a bit of an argument with another manicurist two tables down from me because her client had wanted acrylic gel nails that would take much longer than her appointment to have regular acrylic nails done and the manicurist still wanted to do it although she had another customer waiting for their appointment. So, the quality of my manicure was pretty mediocre because Lisa kept interrupting it with arguing in another language. She also was in charge of picking up the phone which I understand is important but most nail salons have a receptionist to handle that altogether.
2. I will give you this, IT’S NOT ONLY THE ESTABLISHMENT’S FAULT… it seems like some of the people that come here are super entitled and rude. The lady who held up the schedule with her acrylic nails was talking about how she’s been a customer since 1990-​something and how it doesn’t matter if anyone is waiting because she’s getting her service now. Pretty inconsiderate! That’s why I don’t BLAME Lisa for arguing with her co-​worker BUT honestly that made me uncomfortable and I went with my mom who was right next to me and she’s visiting from LA. Kinda disappointing when I’m trying to show her a good time/​relax in the bay…
Another lady walks in saying she doesn’t have an appointment but wanted both a gel fill on her hands and feet. When Lisa said they can schedule her for the next day because they’re booked, the lady said. «Well, I just came back from vacation and I’ve been waiting too long to get this fixed.» LIke did you NOT HEAR what she just said? They’re OBVIOUSLY BUSY and you’re inconsiderate… Really stubborn and rude clientele.
3. The actual job on my nails had bubbles on some fingers. Don’t know why. And I hit my pinky while I was moving but the place was so busy and Lisa seemed so stressed that I didn’t want to bother her with fixing it for me.
4. I didn’t expect the location. It looked like a house and it was on such a busy and unflattering street.
PLUS SIDES:
Seems really clean
Cute interior
Nice selection of nail polish

Expensive, but dannnnnng, I got an awesome mani/​pedi that lasted 2 weeks plus! Would have probably lasted longer if it hadn’t been for normal nail growth.
Docked off a star because of their minimal nail color selection from what I saw.

This is the second time I’ve gone to head to toes for a gel manicure, & I have not been disappointed. I saw Lisa both times and she did a fantastic job. The manicure lasts and still looks good by the end of the two weeks when I’m ready for a change.
I’ve never left a Unilocal review before but I couldn’t help it today. Lisa was so friendly and pure genius when she suggested my silver disco ball nail to give the natural color a pop (see picture I posted). It was a simple suggestion but it just made my manicure more fun and I didn’t get charged like I have at other salons. Even she was excited about it, which just made me that much happier about my choice to roll with what she wanted to do.
Great prices, large color selection, friendly people & a clean salon, I will definitely keep coming back.

See the photo I just added of my French pedicure. The pedicure has survived far more than I ever expected:
Flying to Nicaragua
Swimming in the Pacific
Jump rope
Yoga
A barefoot walk through a Nicarguan town
A skiff ride through a river
A hike through a tropical jungle barefoot (ouch!)
Surfing
Multiply the above by 2
Plus:
Hiking through a river mouth with rocks barefoot (ouch again)
Stand up paddling up a Nicaraguan river
Wading through the river mouth to the Pacific
And it’s still perfect!!! I would definitely come here again!

Best place in Marin, Hands down. (and feet down, of course).
You can expect high quality mani/​pedis that really last! I’ve had regular or gel manicures and pedicures and each and every time they’re beautifully done.
They don’t over trim your cuticles which is nice: it’s always ‘just right.’ Also, even though they do offer acrylic tips and such, I’ve never noticed a noxious smell at all (and I have a really sensitive nose!)
It’s very pleasant to be in here, breezy and relaxing, the massage chairs actually WORK and everyone is really skilled. They do accept walk-​ins but I find they get pretty busy so I’d recommend an appointment. I’m going in a few hours to get some holiday red and it’s going to be one of the highlights of my day!

Love this place!
Have been going here for years and I won’t trust my toes to anyone else but Rose :). I’ve never had trouble getting an appointment, and it’s never taken more than an hour for a mani/​pedi so I’m not sure what the other reviewers are talking about. I live in the East Bay now, but after some nightmarish experiences over here, I’m making the trip to Marin.