Paws and Claws Pet Care, LLC

I have wonderful experiences with the owner Gina and Karen who has taken care of Mango (the best orange tabby cat) several times for a week or several days at a time. Prompt responses to emails, timely updates while I’m gone, very professional.

We had a terrible experience with this pet sitting service — keep far, far away!
We were traveling internationally and the sitter was to visit our pets daily while we were gone for approximately two weeks. Apparently, a few days after we left our power went off. However, the sitter NEVER notified us of this — she continued to send «everything is fine — no problems» type emails the whole time we were away. THERE WAS NO POWER for over a week and a half! That is a problem!
We have two fridge/​freezers, one in the house and one in the garage. Both were filled with rotten food and meat to the point that blood and food goo was dripping out the bottom and had dried on the floor! How could she think this was «fine»? She had to walk right past the fridge to get to the pet food and feeding dishes! In addition, the back up battery for our house alarm only lasts a day, so she had to have noticed that she couldn’t arm or disarm the alarm.
Either she was in and out so quick that she somehow didn’t notice that there was no power and that the fridge was dripping rotten goo, or she actually did not go to the house daily. How could someone think that the alarm not working, no power, and rotten food is «fine»?? No… something is not right with this situation.
We lost hundreds of dollars in frozen meat and foods plus we had to pay a cleaner to help us clean up the mess. To top it off the company expected us to still pay their fee! Seems to me they should have at least waived their fee and offered to help pay the clean up costs. Had they notified us of the problem when it occurred we could have fixed the situation right away.
I seriously wonder if the sitter even came to the house daily as she claimed — how could someone supposedly think no power at the house qualifies as «everything is fine»?
Keep away from this company — they’re irresponsible and not to be trusted.