Extra Space Storage

We’ve been renting for about a year and everything about this location is A++.
Most important to us is that we always felt safe and the facility including the bathroom is ALWAYS clean.
In addition, the office staff are very helpful, and the location has easy access to the highway.
We just moved and will rent from Extra Space again because of the great experience at this San Ramon facility!

Very nice facility! Very secure. I felt safe there, and I felt safe leaving my things there. I’ve been a customer here for a couple years, and I find their prices competitive, reasonable. And Thank you to Mr. J Alcocer, your customer service was outstanding! Knowledgable and very helpful with whatever I needed. Very professional. We appreciated that. Overall, I’ve had storages elsewhere, and extra space in San Ramon has been my best experience yet.

Very clean location !! The staff was very nice, great prices. Check the pictures out online the site looks just as it shows online.

I recently rented a storage space from ExtraSpace storage and couldn’t be happier. I reserved a storage online and was followed up promptly by the next business day to set a time to come in. After extensive research they by far have the best prices in the area. They also have carts if you do not have a drive up storage. I want to thank Jacinto Alcocer and Jason Parr for their outstanding customer service. Also they are both prior military like myself, so thank you for your service! Thanks — Gabe

Maria and Jason were a tremendous help in making sure my needs were met in obtaining the correct size unit and it was a breeze from my initial call to storing my stuff. I had a million questions and kept calling back and Maria was friendly every single time. I feel that my stuff is well secured here and the price is less than what I expected. I would recommend this storage place to anyone.

I needed storage space for just a few weeks and was lucky enough to find one available when I went online. The staff is friendly and helpful and the facility is clean and secure. I would definitely use them again in the future.

Maria welcomed me as soon as I walked in the door. She was incredibly kind and very helpful! We toured the complex and viewed the unit I was interested in. We completed paperwork with ease. Thank you for your wonderful service Maria!

I have been with Extra Space Storage for 3 years now! Maria helped me so much and we had fun during the whole time. Best customer service!

I’ve been renting with extra space for about a year now. It is a small unit, and priced appropriately for the size. When I have questions they’re always helpful, but interaction with the staff is rare. The facility is kept clean, and as a single woman I have always felt safe when I am there alone.
The unit I have is on the top floor, inside. It’s clean and well lit inside. My one concern is that there is always a smoke alarm beeping, I probably visit my storage 1 – 2 times a month. Either they are constantly having to replace batteries in their smoke detectors or this is something that’s neglected.
I know I’m being VERY picky! They’re great and I would recommend them to anyone. In fact I used to work at an apartment complex down the street, and had I know what an awesome product extra space has to offer I would have referred them a lot more!!!

Maria, has GREAT customer service! I walked in 10 minutes before closing and she was so helpful in helping us with our storage needs. The prices are reasonable and the best part is I truly feel safe with our belongings being stored there! I would defiantly recommend ExtraSpace Storage and talking to Maria!

I’m a returning Extra Space customer. I previously used Extra Space in Tracy, and was satisfied with their service. So I checked out this Extra Space facility in San Ramon.
This facility is very clean and the site manager is very professional and helpful. Also, site manager was patient with me to inspect the available storage units of 2 sizes I was considering. There was no pressure to make up my mind, and I had returned a second time to check again.
The cost was cheaper to a local competitors in San Ramon. I found this out because Extra Space offered to «reserve» the unit of my choice for 7 days without a deposit or providing a credit card swipe since they had a second identical-​size unit available. This offered me the ability to comparison shop to make sure I made the right choice, and no one else could snag the specific unit I wanted at Extra Space while checking a competitor.
A few other reasons why I preferred this facility is because of the facility location, easy of access due to low-​traffic street to get in and get out with moving truck and facility buildings spaced to accommodated the cornering of a 35′ (bumper-​to-​bumper) sized moving truck.
There are other options in other cities where the cost can be cheaper; however, you need to confirm what it is worth to you on distance to your belongings, cleanliness of the facility and professionalism of the staff you would be dealing with.
I recommend to check this Extra Space Storage facility and make up your own mind.

I rented with extra space storage for eight months when the incident occurred that caused me to drop my rating of this facility to a single star, if I could give zero stars I would.
When I went initially to tour the facility and see the available units I had my 12 lb terrier mix, Angus, by my side. On leash and well socialized, as I always have him with me when I’m out and about. He is an old hand at these types of things. I made this point clear to the manager, that my dog was always by my side, and they told me it was fine for me to have Angus with me as long as he is kept on leash. It is a spacious facility and I thought this sounded fair, so I signed a rental agreement for one of the small, indoor units that myself, the manager, and Angus had toured earlier.
Fast forward almost eight months later. I visit my unit, I would say, on average once a week. Sometimes more often and sometimes less. Well, I was approached by the manager and told that I cannot have my dog and that I must lock «the animal» in the car.
I was immediately offended. I asked if he did not remember me coming, with Angus, to tour the facility before I rented. That I visit my unit fairly regularly over the course of eight months and have had Angus with me every time. He replied that there must have been a misunderstanding. His tone was very condescending and rude to me this whole time as well.
Locking Angus in the car in the middle of July was not going to happen, and was completely wrong on so many levels for him to even suggest I do so. I believe that California law states that someone can legally break a window to free a dog locked in a vehicle, and yet this man from the storage facility suggests that is what I do?
Needless to say I canceled my unit on the spot and loaded my car up. I will not be doing business with them again.
I suppose the spacious facilities might be worth the single star. :/

Very quick and easy sign up using online document signing. Clean and safe units. Helpful staff. Really helpful to have the elevators and carts to make moving everything easier.

Very friendly and efficient staff. All sign up paperwork is electronic, using DocuSign. No old school paperwork!

Today I signed up for a 5×5 to hold some extra boxes. The facility was clean and felt safe. Jason made sure my satisfaction was a priority during the property tour and sign up process.

I had a unit here 10 years ago so when my husband and I were looking to rent a storage unit we looked this place up again. Jason was extremely helpful and the unit was great. Prices are competitive but the gate hours are MUCH better here than anywhere else in the area. Another reason to go with Extra Space is the month to month lease and the paperless billing. They even have you sign everything online so they aren’t wasting a bunch of paper, which is awesome. Highly recommended.

Just moved in last week, and Extra Space Storage, is the best experience I have ever had with temp storage space. Friendly courteous Manage ‘Jason’, and extremely clean premise and spaces, and easy access from main thoroughfares.

Jason & Team are very accommodating & always make sure that your safety as well of others is a priority.
Have used this storage facility for several years and they are very helpful.
The facility is very clean & well kept.

Great price, clean facility, professionally operated. Thanks, Jason. You made storage painless (except for the lifting furniture part).

My husband and I own a business and we use the warehouse to store our inventory. We have been storing here for probably around 3 years and Jason the manager has always been nothing but kind and accommodating. I tell you he has saved spaces for me he has accommodated payment schedules. he has done everything to make it as easy as possible and worry free. The facility is also extremely secure and there’s always somebody there, very kind and very professional. I have looked around during times of financial hardship for cheaper facilities and honestly I have found none that are as good priced at this for the location and the size. Do not hesitate to call him and ask him if he can work with you because I have found that he has always worked with us. Thank you so much Jason. Martín and Rupa of Plumbing Care Inc.