Fine Line Fence Company

Ivan is a great guy. He is very kind, gracious, and professional. I really wish he’d reply to some of the negative reviews here on Unilocal,as there are, of course, two sides to every story. I note too that the majority of the negative reviews are from people who didn’t even have work done by this company!
One of the many things I really liked about having work done by this company, and that is not immediately evident from the reviews, is that Ivan is a man of great integrity. There was a miscommunication at the commencement of our job, and Ivan immediately owned it. Despite being super busy due to the high quality work they do, he absorbed the labor and material costs that resulted from the miscommunication (to be fair, I probably could have been clearer too), and he personally worked early on a Saturday morning, at no additional charge, to make things right and to be sure that our project remained on schedule for completion that weekend. He was so nice and gracious and even humorous through the whole process – a real and genuine generosity of spirit. You just don’t meet people like that everyday, let alone contractors.
I’m very happy to have found him, especially after some disappointing experiences over the past 15+ years with other fence companies. To my mind, Ivan and his company are an easy recommendation.

Ivan’s crew did a wonderful job replacing a 100′ span of fencing along my back and front yard line, including building a double-​gate. The workmanship is top-​notch and his crew works very hard.

Be careful when setting up an appointment with this company. They don’t value your time. I waited from 9 to 10 for my estimator to show up. He called at 10:30 and said he was «lost.» I told him again the address, explained that the info had been given clearly at the time the appointment was set up and that he was over 30 minutes late and I was annoyed. He called back and cancelled the appointment all together saying he decided not to bid the job after all. Now I’ve wasted about 2 hours for nothing. This is a bad indicator of the professionalism of this company.

Ivan & his staff did an absolutely wonderful job. Ivan was very professional & knowledgeable, he gave me a clear answer to all my questions. The staff was very polite, friendly, clean & detail. They worked hard all day and now I have the most beautiful redwood fence. I love it. Thanks a lot Fine Line Fence, Ivan & staff.

I have two very good fences from FineLineFence. My privacy fence I am especially happy with, it is my design, but was perfectly executed by Ivan’s team. My only quibble is that I explained everything to Ivan to get a detailed estimate, but then I had to explain everything again to his team, because he doesn’t show up the day the job starts. This was with both fences.
And then he gave me a hard time about removing the front portion of the old falling down fence, which we did not replace. When we talked over the job, I know I said remove ALL the old fence but replace only up to x in my side yard. I guess they had already gone to the dump and didn’t want to pay another $ 80 truckload fee for what they had missed. But they would have saved this money if they had told me they were done and asked me to come check the work. They just packed up and left. And then to ask me for the $ 80 on a $ 5400 job seemed really petty. Anyway, I was happy enough with the actual fence to ask them back to do my privacy fence. I am really picky so this is testament to the workmanship.

Ivan and his staffs did a great job for our new fence.
Ivan is very professional, and quick responding. He arranged time according to our schedule. The crew worked for one and half days, very hard working, polite and detail. After they had finished fence installation, they cleaned up our backyard.
We are very happy with Ivan and Fine Line Fence team. Thank you!
Highly recommended!

This was a great experience.
I spoke with Ivan and he came out a few days later. He’s nice, offered a good price and included upgraded redwood. After finally deciding on his company, he scheduled the work a week later. They were on time, removed the old fence without a problem, and were careful not to hurt any of the plants close to the old fence. Very efficient and quality work.
I needed about 140 feet of fence and two new gates. They apparently mill their own wood and it appears a bit thicker and stronger. The wood isn’t as smooth as some fencing wood but to me it looks more natural. They used nails instead of staples which I appreciated. When finished, I noticed that one gate swung in the opposite direction and realized that they did this because the prior gate had sagged due to lack of strength. When I mentioned that I had wanted a latch that could lock from the outside instead of the inside, without request, Ivan sent his crew out the next day to fix it. And this was after I had already paid for the job.
I don’t know what else I could have asked of Ivan or his crew. He seems to honestly care about his customers, which is not true of all contractors. From my experience, I have absolutely no hesitation in recommending Ivan and his company for a fencing job. It’s only been a few days and I’ve already had several people mention how great the fence looks.

When Ivan first came by to take measurements and give us a quote, he seemed very knowledgeable and professional. After having two other companies give us quotes, we decided to take Ivan’s even though it wasn’t the cheapest one. The first thing that happened was his measurement on one of our side fences was about 8 feet off. We had to pay the difference, but he told us he would stain our fence for free if we bought the supplies since it was his fault that he mis-​measured. About one month after they put up the fence, our gate started to lean. After a years worth of calls… they finally came back and poorly fixed the gate leaving holes in the gate. They also left some wet cement on the pavement outside of our house, which dried and is so substantial that a shovel won’t knock it off. They told us that they would be by to stain the neighbor’s fence and that we should move things away from it so that the stain would not hit anything. My husband mentioned that we were on vacation and that they would have to wait for us to return to move our stuff. They decided to show up two days earlier than promised and our kayaks and bbq got stained. My husband made a call to Brett. He apologized over and over and then told my husband he would send us a gift card to a restaurant. That never came in the mail. I feel terrible because I thought I did a good amount of research and Fine Line Fencing was rated ok with some good reviews. My decision not only affected us but our neighbors as well. Now our neighbors are not pleased with their fence heights. I wish I could go back in time. I would never have chose them if I knew what I do now.

I had the pleasure of working with Ivan on installing a new 60ft fence and gate. We are so pleased with the outcome of the project. Ivan was very courteous and professional and always responded to my phone calls/​text messages with all my questions. We had shared the cost with our neighbors and all went smooth. He also worked with them directly on another neighbor fence they wanted to install the same day. All in all it was a very pleasant experience and we are so happy with our new fence and gate! We highly recommend Ivan and his team, they are very professional and pay really close attention to detail.

We needed to move our old fence forward to increase the size of our backyard, so that it would cover the side door. Ivan came to our house and gave us an estimate. We ended up replacing about 50ft of fence plus a new gate. I didn’t have a chance to meet him but my husband told me he was very professional and knowledgeable. I have called Ivan a few times for different things, he was always responsive and very patient in answering all my questions. At the end, his team was courteous, they finished the job in half a day, and we are very happy with the quality of the fence/​wood/​lock. Thank you and we would definitely recommend Fine Fence Company!

I hate writing this, but beware folks… Ivan came out and did an estimate for a fence repair. He was polite and professional. We got along great, and he said he’d email me the estimate. Perfect, except 3 days went by and I had to call to follow up. This is what contractors do not understand: we customers hate having to start this silly «dance» of calls not being returned, lack of follow up, etc…
Although I accepted his estimate and wanted him to start as promised, I was told that they were now too busy and that it would be several weeks before they could start work.
I am happy for those who got a good job done from Fence Line, and I actually like Ivan. His estimate was fair, and he knew his stuff. He obviously is very busy, and I hope is making a lot money. I just wish he would have returned calls, gave me a start date, finish the job, and he’d have another happy customer. But, not the case here.

After calling several fence companies to get estimates for a 32 foot fence, I was discouraged by some who had 50 foot minimums or wouldn’t be out for an estimate for about a month. I called Fine Line and Brett was out for an estimate within a week and the fence was installed a week later. The price was right and it looks great. The guys that did the installation were on time, very polite, finished the same day, and cleaned up when they were done. They even «over cleaned» my patio (the mess I had made making room for the fence posts).

Our gates blew down in the storm in late December and we called several fencing companies to come out and check it out. Fine Line was the only company to be responsive over the holiday and come right after the holiday was over. They installed 2 gates at a reasonable price for California and even managed to include a small design element I had requested. They had originally left a gap at the bottom of the gates that my dogs could escape through, and they came back and fixed it within a week. Now I have two lovely gates that match my fence, add a great touch to my house and keep my pups in the garden.

Very professional, quickly responsive and very affordable. Overall, great experience from estimate to completion. We needed our gates replaces after weather damage, during the holidays and IVaN, the owner was quick to reply to calls. His laborers were on point, timely, respectful and addressed every request. Thanks to Manuel and Pablo as well
Definitely gonna call them in the future.

Ivan and his crew did a great job on our fence. The quality of workmanship is excellent — everything is level and flush and feels like it will last a long time.
We used iron and there were some delays in the fabrications of the gate, but otherwise the job was quick. Ivan was always good about letting us know what was going on and explaining things. If we had questions about timeline or design we’d just call him up and chat.
Great work, looks fantastic and good customer service. Would use again & recommend.

Ivan seemed like a good guy and provided a middle-​of-​the-​road estimate for our fence. However, he seemed to be unwilling to provide timely answers to basic questions like how long the fence would be down and when he could start (without repeated emails).
He actually refused to give me a rough ballpark start date without a signed contract… and after several weeks of this, I called off the project. How can I commit to paying for work if I can’t even get an idea of when it would start?
This dude just seems scattered. Not someone I want working on my home.

Ivan and Brett and their crew from Fine Line Fence Company were professional in all aspects and did a fabulous job. Ivan payed close attention and was true to his statement that he would build our fence as if it were his own. Our fence was completed on schedule. The workmanship is excellent. We are extremely pleased as are our neighbors on both sides. We highly recommend Fine Line Fence Company.

I wasn’t a direct customer of Fine Line Fencing, but rather my right-​side neighbor used them for our shared fence. In the process of replacing this fence, Ivan and his crew felt it was necessary to work on 5′ of the adjacent fence that I shared with my backside neighbor. He did not get the permission or inform the back neighbor, right neighbor or us. When I asked about getting additional work done (unrelated fences on our front yard), he refused to come out until I squared away the bill for the 5′ of unauthorized work. Given that my back neighbor (who was out of town at the time) has no desire of getting our shared fence done, I’m now stuck with 5′ of beautiful fence (Ivan does decent work), followed by 35′ of unmatched crap fence; so woe is me.
For the front-​yard fences, I ended up going with Burton Fencing (who did a fantastic job at a great price). As I suggested, Fine Line Fencing does okay work, but their customer service skills are lacking.

Ivan and Brett from Fine Line Fence Co were great to deal with and overall, I’m pleased with not only the service and the finished product.
Initially Fine Line was only going to be contracted to fabricate a steel gate for a fence in my back yard. When my chosen contractor was unable to complete the project in the required timeframe, Fine Line worked with us to adjust their estimate to construct the full fence for the price that had been agreed upon with the other company. Once the contract was signed, construction started right away and despite the interruption of some much needed rain, was completed within the time requested.
I’m rating at four stars because there were some issues getting the initial estimate sent over for my review and there were a few items during the construction that seemed to be unnecessarily delayed. As has been my experience with all contractors, there is a level of responsibility on the part of the homeowner to help manage the process and not expect that just because you called, they’re going to call you right back.
Despite these minor concerns, Ivan has been really pleasant to work with and the quality of the build is top-​notch. I would recommend Fine Line to others without hesitation.

Ivan does excellent work. He did our backyard fence. He used redwood and it looks amazing. His pricing is fair. He also will apply the finish if you purchase it yourself. Overall we are happy with his work. Beware that he doesn’t accept credit cards. Other than that we are fully satisfied. We have the best fence on the block:-)